Walgreens

We’ve been coming here for over 8 years, our favorite pharmacist is Brandon. He’s incredibly knowledgable, friendly and gets to know his customers well. He’s noted a few times potential drug allergies or drug interactions between different medications and refused to fill them (thank goodness, as he was correct). His follow through with contacting insurance/​doctors, etc. is top notch. We mostly only come to this pharmacy because of him. The rest of the store is good, it’s always clean, well stocked and the employees seem nice/​attentive.

Horrible experience from the time I dropped off my prescription, the pharmacist manager Brandon k lacked customer skills and made me feel very unwelcomed, he rolled his eyes at me as i passed him my scripts and acted like my presence was a burden to him.
I was denied the purchase of my medications.
I asked for one of my scripts back because I only wanted to purchase one of my medications at the time. I was told by the pharmacists that it was a law and policy that i purchase both scripts at the same time. Furthermore, I was told that I either must purchase both of my medications there at the same timw, or that I take both of my scripts and leave empty handed.
BRANDON K the pharmacist manager was very rude and condescending i handed him my phone for a coupon code he was rough and careless with it damaged my screen protector, he told me it was in his right to deny me my medication legally and made false claims that were supposedly in the policy, i asked him to show me the policy and where it said what he claimed and he also denied me of that.
I, in no way ever approached him in any negative way for him to be as disrespectful as he was. I will no longer be returning to this pharmacy and hope no one else experiences what I did this past monday.

Best Walgreens ever! They always make you and your satisfaction number 1. Love the staff. They can be busy like every other retail chain but if you are patient and give them a chance they always deliver great service.

I’m pretty certain I’m never going to come to this location again. Time I walked inside the lady from the front register started lurking around. She asked multiple times if I needed help finding anything I’m not certain if Walgreen has a large theft ring come through, but there is a huge difference between flicking customer service and harassment.

nice store, but very low stock for refills. Most all items need to be ordered for next day.

The staff is always super friendly and the store is always nice and clean. I even had a situation over Christmas where I was looking for a certain Christmas display and it was sold out everywhere I went. I made the trip back to the store to pick up the floor model and the manager sought me out in the store to let me know someone just returned an unopened one that he hadn’t even out back out on the floor yet.
Great employees and management and I’ve never had a bad experience.

If I could give this pharmacy zero stars I would!!!
This pharmacy causes problems with prescriptions and then does nothing to help fix it.
Avoid this place like the plague!!!

I love their pharmacy service! Their employees are top notch and always helpful and friendly. I had recently come in with an important prescription that had been delayed by the wonderful folks at NextCare Urgent Care Tatum for 2 days. Even though they were barely opened on a Sunday morning, the pharmacist quickly filled it and sent me on my way. The pharmacy can be super-​busy so sometimes you have to pick your spots like don’t expect to get out of there quickly after getting off work on a weekday evening. The cashiers at the main counter are always friendly and everyone working in the store always greets me. This is my go-​to pharmacy in the neighborhood.

Popped into this location for a water, some candies, and a few cards that I’ve been meaning to send to friends for some time now (oops!). The card section was neat and organized, making it easy to find the types of cards I was looking to send. On the whole the store was clean and nice.
Cashier was friendly and the line moved quickly. Not much else to say other than that — it was an easy visit and nothing out of the ordinary.
Overall: A

I don’t know how many times you need to call me to harass me that My prescription is ready but I am pretty sure once is enough. It would also be nice if when you call you put someone on the phone that speaks proper English.

Best staff at a Walgreens ever ;)

Aok because they carry the basics. 3 stars because their reward program stinks. Kinda funny that they started a savings card like CVS except when you follow directions and purchase the 30.00 plus in beauty items and you are given a slip to redeem a beauty sample box online as your reward EXCEPT you cannot redeem because all the boxes have been given out. At least I would receive a 20% off coupon at CVS. What a joke. Gave it a chance back to CVS I go.

I was looking at the graphs which showed I give more positives in my reviews than negatives. Granted, I admit I would always rather be positive than negative. Still, I like to be able to be clear with my self about my reviews and the standards I use for how many stars I give. With this Walgreens, I can give four stars and know why.
First of all, my review does not include in anyway the pharmacy, just the rest of the store. Yes, there is one employee who is devoid of any personality. The rest of the employees I have encountered have been a fairly nice group of people who help me find what I am looking for. Things are fairly organized so stuff isn’t to hard to find. No, not a corner of Heaven but a nice place to go in.
I especially want to compliment the Assistant Manager whose name I can’t recall. I wanted to buy quite few of a Walgreens generic product to save money. When I asked when there’d be more, this gentleman took the time to ask me how much I needed and why. He offered to double the next order so There’d be the quantity I wanted the next Tuesday, a rather nice touch for a customer he didn’t know. Not that I am a doubting Thomas, but when I went in the following Tuesday, I didn’t know what to expect. He followed through!
Another plus is this store is easy to get in and out of. For any one who shops on Bell Road, you know this is a real plus.

When I first walked in I was greeted with a hot mess of unorganized merchandise, but proceeded to enter the store without injury. I walked by the beauty section and wasn’t a fan of the layout, but the lady behind the counter was friendly enough to flash a smile. The store in general seems smaller than other Walgreens and yet still the organization of items lacks. There was one cashier at checkout and she was nice and patient, however, the other customers in line were not. This Walgreens worked for my quick fix, but is not anything special.

Congratulations to the pharmacists at Walgreen’s for competing with Michael’s Crafts & Fry’s Electronics for the «Worst Customer Service Award».
Not only were you un-​helpful but you also took the time to discount my concerns. I know helping me answer some questions about over-​the-​counter allergy medicines can be tough, but you failed with flying colors.
Your refined degree of self-​loathing is a shining example to us all. Keep up the good work!