Rosati’s Pizza

Great pie sauce is great, no alcohol at this location but a bar next door. I have been a customer for over four years delivery is a little slow but worth it

Very slow service and on top of that the employees are very rude. The food is not good enough to deal with the slow service and rude employees, I would suggest going somewhere else.

DON’T TRY TO USE YOUR
COUPON HERE. We had gone to a movie with friends and wanted pizza after. We had bought a certificate on
to use here. We drove all the way over to find out they do not honor their coupon as stated on the certificate [“save $ 25 on purchase”]. There is no disclaimer or language, even in the small print, that says it must only be used on food. However, they would not allow drinks to be included. We discussed it with them, saying we knew we could not buy $ 50 worth of food alone here and were going to have cocktails. They were adamant that we could only use it on food purchase, so we left. Maybe they think they are getting free advertising by having their restaurant on the site so people will check them out and stay anyway, but we did not because of the principle. (Some certificates say «food only» and I suggested they needed to change their certificate so it is not misleading, but they only argued.) The place was totally empty, but I guess they did not want our business, and now have lost it in the future as well, because of their false advertising.

Like Mark said in his review, unfortunately the quality has become so unpredictable I can no longer call them for my pizza orders. Rosati’s has other franchise locations that care about quality.

Pizza was wrong AGAIN! They told us we had to bring the wrong pizza back to be reimbursed, and then told us that because 1 piece was missing that they would only take it back this one time, but next time it had to be whole. They did not credit us at all for inconveniencing our evening. They did not apologize for the incorrect order, and the staff was rude to us for wanting to get the mistake fixed. The new pizza we got, although the toppings were correct, the crust was underdone. NOT IMPRESSED AT ALL!

I used to live in Chandler and have been eating at Rosati’s for several years now. I recently moved to Phoenix and decided to give this place a try. It’s night and day from the one in Chandler. The place is a joke. The pizza is expensive as it is, but it’s the customer service that is a joke. I placed an order and went in to pick it up. I stood at the front counter for over 10 minutes before someone helped me. It looks like the lady went to walgreens to get her cigrettes and asked what can I do for you. I told her I placed an order and here to pick it up. I gave her my last name and she looked it up and said I didnt place an order cause she couldnt find my last name. I told her I spoke with a man and placed it about 30 minutes ago. The lady then said I must of placed it at the wrong location. She was very adamant that I placed it at the wrong store and I was 100% sure I placed at the right location. Minutes later the delivery driver walked in and said, this must be your pizza, I thought it was for delivery. It would make sense the lady had no clue what was going on, cause she probably was on break the entire time. Anyways, I left and paid. While I got home the pizza was terrible. I ordered a large pizza with pepperoni and mushrooms. They put pepperoni and onions. Freaking idiots. Regardless the pizza was terrible and service was crap.
I now go to Spinato’s or Isa’s. Much better customer service and pizza.

Great food/​service and has a good amount of seating. (Some Rosatis have little to nowhere to eat)

Try the double double definitely must have simply amazing food. A little taste of Chicago in Phoenix delicioso–

The food wasn’t bad. We had pizza, ribs, and fried chicken. We are in town for an event and found them on
. Our server Melissa was awesome. Very friendly and attentive. I hope to come back.

Good pizza and nice staff. They are very sweet with out kids and really nice about things like us bringing a way old restaurant dot com.

Great tasting pizza and fettuccine Alfredo. Had the combination pizza and it was one of the best thin crust I have had. My wife was very pleased with the tender and tasty noodles. Great creamy taste of the sauce. Will be back for more. We did take out and had great service.

I’ve been eating here or getting pizza delivered since they opened this joint. It was really good at first and has slowly gone down hill. Maybe they are owned by somebody different than the tasty Scottdale location?
Going keep this short and simple. The quality of the food and service at this location is always CONSISTENTLY HIT OR MISS.
Sometime it is great and other times it is awful. The last few pizzas that were delivered to the house had black (burnt) cornmeal covering the entire bottom of the crust. This is simply an oven that is not being maintained properly and most unfortunate.
Since this is not about trying to graduate with a 2.0 or better and I’m not going out of my way to apply the Bell Shape Curve to my past dining experiences … BIG MEH!
2.25 STARS

Great pizza spot! Those little squares will get you in trouble. Because in you’re mind you’re like «just one more piece» and then you look up and you’ve eaten the majority of the pizza a by yourself (not that I’m complaining or anything). They deliver which is great. On a Friday or Saturday night place your order early, they get pretty swamped on the weekends. Just writing about them makes me hungry… lol.

The best pizza in town! Thin crust all the way and they put the toppings under the cheese!

Extremely disappointed in this place. The one in Scottsdale is great. This location however not so much.
Got a pan pizza and literally came out as bread and cheese. There was almost NO sauce on it and hardly any ingredients. It was cut into 4 giant slices, then everything fell off as I picked it up with a spatula! Not only that but on too of this, the pizza dough wasn’t even cooked through all the way. Such a waste of money.

We stopped at this place for dinner back in July.
I am not a deep dish pizza expert but this one was good enough for us.
We ordered a huge one because we had a coupon with a minimum amount. We ate pizza for like 3 days and that box was so heavy you would have thought we had 5 pounds of mozzarella…
Service was good, I think it took a little too long but, oh well, it was a deep dish pizza :)
Hubby and daughter went back again without me.

Have been eating at the Rosati’s on Shea and Scottsdale Rd the last few times and they have not let me down with the deep dish and thin crust but it is only take out so we thought we would try this location to sit down. Next time I will go to Shea for take out.
We had the Rosati’s Pan Style and it was huge but quality prevails over quantity. Rosati’s on Shea had been the choice at our house but with this set back I am ready to for this price range go back to Spinatos.
Service here was good and prompt but the food just did not meet my expectations.
I will not go back here but will go back to the Rosati’s on Shea Rd

I have frequented this Rosatis location for quite some time but… … the past few weeks have FORCED me to look elsewhere for my family Friday night pizza fix.
I work near 32^nd Street & Camelback, a good 20 – 25 minute drive during Friday rush hour. For the past 3 weeks in a row, I have had nothing but issues simply calling in a pizza to-​go order.
The first time, called and was left on hold for over 5 minutes. Anyone with any restaurant experience will tell you, people calling in to place a phone order typically do not want to hold longer than 2 – 3 minutes, 5 is considered excessive. I hung up and called again, left on hold for 8 minutes. Now keep in mind, I am driving there from my office trying to place the order. Finally — someone answers the phone and takes my order and guess what??? I am told it will be 45 minutes before my pizzas are ready. So I had about 15 — 18 minutes already invested in place a phone in order and now it’s going to be another 45+ minutes??? I’m already almost there.
The next week, exact same issue but I was still at the office trying to call the order in at 5pm. Called, was put on hold, sat there for 6 minutes. Picked up my office phone, called and guess what, the phone was answered an my order taken, YET I WAS STILL ON HOLD ON MY CELL PHONE. I left my office and stayed on hold on my cell phone to see just how long I’d be on hold and guess what? I walked into the restaurant 28 minutes later and I was STILL ON HOLD on my cell phone!
This past Friday (8÷28÷13) called and WAS PUT ON HOLD. Sat on hold 5 minutes, called back, the phone was busy on 3 attempts, called and got put on hold again for 6 minutes, Hung up, called back, was put on hold 8 minutes. When a male finally answered the phone, I was at the 51 and Greenway I asked how long for a pizza, he lied and said 15 minutes — REALLY??? Sure, I’m going to be there in 10 and wait for 45 so I told him what happened and said no I’m not ordering a pizza, and told him that they need to get their to-​go order phone lines in order before I ever try to go back. He offered no apology and seemed like he didn’t even care.
I called Barros in North Phoenix and guess what — they answered, took my order and I went, picked it up and was happy as a clam! Their boneless wings are better and it was a nice break from the mental torture of the whole phone order process with Rosatis on Bell Road.
Rosatis, you’ve lost my business over something so simple as a phone call — bad business and your Owner/​Manager, if not aware of this issue, better fix this problem unless your phone order customer base doesn’t matter to the bottom line. Something tells me, it does and will.

Good pizza, pasta, and wings, but if we have a next trip we’ll avoid any pizza using spinach as a topping. The waterlogged frozen/​canned spinach very nearly ruined our perfectly acceptable thin crust pizza.
The server was super friendly and on the ball even though she was running the cash register, packing up take-​out orders, and waiting the entire (tiny) place.

I ate Rosati’s pizza from Homer Glen, IL when I lived in IL, so I was definitely stoked that there are plenty of Rosati’s here in Phoenix!
Chicago style deep dish, check.
Chicago thin crust, check.
Allll the toppings that a pizza place should have, check.
HOT GIARDINERA!!! CHECK, CHECK, CHECK!
I have a really hard time living without giardinera, and it greatly pleases me that they stay true to the Chicago roots and have it!
I won’t describe it because I’m not a good enough writer to do it justice. Just know that every pizza and sandwich you’ve ever had in your life is missing this delicious SPICY giardinera.
Maybe it’s not good for a first date, but if you can’t bond over food, maybe you don’t need a 2^nd date anyway, because all people need to eat.
As far as service goes, it’s not an upscale restaurant. It’s a typical pizza place. The girls on the phone have always gotten my order correctly, and I don’t need anything but that.
Get the giardinera on the side. You absolutely can have it baked in your pizza, but trust me, you want to appropriately drown your slice and savor the goodness yourself.
Not for bland palates. Try pizza hut.
The spiciness will rid you of any extra calories from the delicious (because it’s real!) cheese, so don’t you worry waistlines, you can still fit in your pants.
Don’t forget to look for coupons too. There’s some on their website.