W R Williams Fine Jewelry

Best jewelry store in the Phoenix metro area. Stellar service with a smile. Peggy is always a pleasure to talk to and will help you find exactly what you’re looking for. Prices are fair, and their jewelry is stunning.

Well it was that time of year where Christmas shopping needed to be done. This was my 11^th Christmas with my wife and wanted to get her something to show that although the 11 years have had many ups downs, lefts rights and curve balls, that even after 11 years of me being a pain in the ass, she was still my life. Awww story out, comes every mans horror story, shopping, and shopping for jewelry. I had gone to your typical mall jewelry stores, Zales, Kays, and the other big name mall stores. Some stores were so busy I couldn’t get helped, other stores wouldn’t take me seriously as I was in shorts, T shirt and ball cap (weekend shopping). Those that did seemed to only want to push a certain collection of diamond or design, or old stock or immediately ask if I want to open a store card to finance or see how much I am approved for, sell a protection plan before I even made a ring selection or maintenance plans and really want to sell me everything but a damn ring.
So, on my lunch hour three days before this christmas (2015), I was driving down Indian School Rd on my way to Chick Fil A and saw their Billboard on the left side of the street just before 44^th st. Said ok, I’m in a patient mood, lets try this again. I walked in thoroughly expecting to be either outright ignored, or have a certain item shoved down my throat.
I was completely wrong. Peggy, was such a sweetheart, She asked me about my wife, why i wanted to get her a ring, what kind of style she has etc. really trying to get a feel for my wife to make the best recommendations of jewelry. And she nailed my wifes personality and style with ease. She showed me some beautiful pieces and I really liked this one ring, it was $ 1,000 over my intended budget, but the wife deserved it and Peggy’s customer service and effort to really get to know the situation, it really was the perfect ring. So I bought it. Peggy wrapped it up for me and off I went. And still got my chick Fil-​a sandwich. It is a family owned jewelry shop and I love supporting local AZ businesses. The other gentlemen present were nice and charismatic, but if you are a guy and are pretty lost like me on what to get, ask for Peggy, she will take care of you.

Everyone is great here. Had a bad experience at Cartier and ended up leaving the store. Went to W.R. Williams and was helped right away! Great local place!

I cannot say enough great things about WR Williams! I will recommend this jewelry store to everyone. My fiancé and I have had such an amazing experience with them. There are no games with prices and no pressure to buy. Peggy is so sincere and is the absolute best! This jeweler has a beautiful selection, the most genuine employees, and our business from now on! For any jewelry needs, I would go to WR Williams!

Fiancé bought my engagement ring here and my girlfriend swears by this place. I do now as well. I love my ring and love the service. I brought in some old pieces to be fixed and they did it so quickly and extremely well. They have a great selection so of course its always fun to poke around.

I have had several stones changed into beautiful ratings and these were pieces other places said was to delicate to do… Bought a gorgeous watch for my husband… Peggy is the best and so knowledgeable… She even wrote down watch my hubby picked out so when I decided to get she knew which one… You are true professionals!

I have purchased jewelry and have had items fixed at WR Williams in the past. All experiences have been positive. My last interaction with them was so impressive, I felt the need to share. I received my grandmother’s college ring as a graduation gift and needed to get it resized. My grandmother is no longer alive so this particular heirloom meant a lot to me. When I got the ring back (very promptly I might add), there was an imperfection that I hadn’t noticed before. I pointed it out to the lovely lady who works there and she immediately took it back to the jeweler to investigate. They figured it happened while sautering the ring, were extremely apologetic and promised to have my ring ready the next day. When I picked it up I was told that the inside of the class ring was hollow, not solid gold. I don’t know if a lot of class rings are like this or if it was just what they were doing in 1950. The jeweler filled the hollow space with gold and made the ring look brand new. When I asked if there was an additional charge for the extra gold I was told no. This was above and beyond my expectations. Not only did they make my beloved heirloom better than it was when I brought it in, but they did it quickly and with no expectation for extra payment. The lady and gentleman who work in the front are so nice and extremely helpful, which is just frosting on the cake for the exemplary work they do. I would definitely recommend WR Williams for any jewelry purchases and repairs.

I’ve always wanted a family friendly jeweler. Esp. if my at the time boyfriend was going to buy me an engagement ring. It means so much to me to have the true customer service when buying fine Jewelry, someone I can trust. And when I found this place one day while I was at CVS I knew I had found a Gem (pun intended)! Peggy really made me and my now finance feel like we were family. She helped him pick out my fabulous ring and answer every single one of his questions. I’m so proud to tell everyone where we got the ring from because I think everyone should know about this place! If your looking for great jewelry with a warm smile, head on over. They are so excited to help you!

This neighborhood jewelry store has something for everyone. They carry everything, ranging in value from modest to high end. The staff is very knowledgeable and friendly. There is never pressure to buy anything. They love what they do and it shows in the way they treat their customers. I’ve been very happy with everything I’ve ever gotten there. There is an ever-​changing estate counter filled with lovely baubles at great prices. Rare is the time I go in there and don’t come out with some treasure. There is also a very talented woman working there who creates original pieces, either from her imagination or yours. Ask for Lauren. Can’t recommend this place enough.

I love this place! I was on the hunt for the perfect ring for my woman. I walked in and was greeted promptly, but it wasn’t an immediate «Here buy our jewels» kind of deal. The folks behind the counter let me come to them and weren’t pushy, thank God cause I probably would have left. They have really beautiful stuff here, some new and some estate. I found «the ring» several months ago, but didn’t make the purchase until after I had a few visits with it. I wanted to make sure it was right. They remembered who I was when I first came back, and that means a lot to me. When I made my final payment earlier this week, the lady was almost as excited as me! I love supporting the local folk, and I hope that if and when you want some new bling you’ll give this place a shot!

I love this place. I had to get a couple of pieces fixed and they did an awesome job. I ended up buying a vintage ring too. I lost a stone a couple of months later and they helped me find a replacement. They have some unique and beautiful jewelry in the store and the prices range but you get what you pay for. The service is great. In my opinion, It’s hard to find a jewelry store that you can trust.