Phoenix Foot And Ankle

We are SOOO HAPPY AND RELIEVED that we’ve found Dr. Harlan about a month ago!!! My daughter’s mid-​foot (Lisfranc) injury has been misdiagnosed for the last 10 months by 3 other doctors, even after some x-​rays and MRI. Dr. Harlan was able to point out that her pain is due to a ruptured Lisfranc ligament and that basically, the bone was rubbing against each other where there was no ligament. We scheduled for a surgery to correct it right away and she is on her way to recovery already. The surgery center was full of friendly and professional staff as well. I would recommend Dr. Harlan for any foot-​sports-​related injuries!!!

Dr. Timothy Harlan is wonderful! After being hesitant about bunion surgery he laid out all the facts, procedural information and post-​surgery expectations and he was spot on! He is so personable and well acquainted with the surgical procedure and all that it entails. I would recommend Dr. Harlan to everybody in search of a foot/​ankle specialist. His staff is awesome, too. The whole office makes you feel at ease and important. I have never waited for than ten minutes for the Doctor and as soon as I am in, I am out the door. The office is always really clean and the décor gives off a comfortable, relaxing ambiance. I wouldn’t go anywhere else. My foot feels so good and I am back to my regular routine, and pain free!
Thank you Dr. Harlan!!!

I searched long and hard for someone to take a reasonable approach with rectifying my bunions. I live in Prescott, but drive down to see Dr. Harlan because I feel that he is genuinely concerned about making sure my issues are resolved in the best possible way. I’ve only had one foot repaired at this point. He won’t even talk to me about the second foot until he is certain that the first is 100% recovered. I appreciate that conservative approach. There is nothing pleasant about foot surgery, but I’m really glad I found Dr. Harlan.

Amazing Dr.‘s and staff! I was so impressed with the professionalism of the office and the care my family got from the Dr.‘s.

I came in limping from an ingrown toe nail and was able to get a same day appointment. The following day was as good as new, went for a 12 mile run and enjoyed the pool.

All of our family sees Dr. Harlan… this week, we took in our child. I like the doctor, which is why we go to him – very personable and professional (and a good sense of humor… you probably need that looking at feet everyday).
However, the staff… lord, what can I say? As per their usual manner, they disappointed again. This time the prescription wasn’t sent to the pharmacy. Thinking that it was at the pharmacy like they said, we went to Walgreens. No luck. Then, knowing the staff’s track record, we checked at CVS just in case they got confused. I emailed that evening and received a reply that they did send it to Walgreens, but not the one I requested and that they would send it again this morning. So I called Walgreens this morning. Nope – no prescription anywhere in their system. Argh.
So, I called the doc’s office. The staff person I spoke was very confused that Walgreens still didn’t have it and while trying to request she just send it to Melrose Pharmacy so we could stop arguing with Walgreens, she put me on hold… in the middle of a sentence. I’m sorry – but do you know how ridiculously rude that is? When I called back, a guy answered and told me brusquely that I wasn’t the only patient who was waiting and needed help.
Whatthe$&):$;&&&!!!
Can you feel my blood boiling yet? First you cut me off. Second you don’t apologize but instead blame your lousy phone manners on you being busy. Third, you then proceed to help me but make sure you seem very put out by the whole thing. Because yes, this guy did get the script to the correct pharmacy.
GEEEEEZ. I wish I could say «All’s well that ends well» but… this isn’t the first time I’ve had issues with the office staff… like not following-​through with what the doctor asks.
So I’m sorry, Dr. Harlan. I really like you. But please get some more experienced staff. I told the office person I was disappointed with this last interaction would be writing this, and he said «go ahead». No apologies. Sigh.

Once Dr. Harlan makes a surgical error, rather than trying to help rectify the situation, he keeps stalling and saying that you are still healing until your 90 day post-​op is up. Then he pushes you out, in worse shape than when you first saw him! Dr. Harlan has no compassion, all he wants is $$$$, he really does not care about his patients. And, by the way, he must not be human because according to him, HE DOES NOT MAKE MISTAKES! You would be smart to go somewhere else.

This is a doctor who really cares and tells the truth. He does not try to sell you anything; he simply gives you the alternatives and if you ask his opinion, recommends conservative treatment. He also has an efficient, friendly staff You can’t ask for more than that.

I’ve been here twice and this is also my mother’s podiatrist. I came in here two years ago to have my old botched ingrown toenail removed (my old podiatrist took out BOTH sides, very painful, it never grew correctly on the bottom) and both doctors made sure it was less painful for me.
I bumped my big toe the other day and it bumped the nail the wrong way, I cut my nail and it felt awful.. I needed an appointment immediately and they scheduled me for the same day (Rebecca is a sweetheart! — their receptionist). I needed to have the nail cut on one side and I was in and out of there quickly with good advice on how to help my foot heal as quickly as possible. Dr. Abraham is the sweetest and I was out of there super quick. Love the service and friendly environment