Hai Ac Service

Very poor poor business practice. I called early Thursday afternoon and Hai (owner) told me that he can not come the same day but will sure come next morning. I have 3 young children could not sleep the night before due to lacking freon. He told me to text him my address and I texted right away and he received it and didn’t even respond «I got it» or something. I was waiting until 11am on Friday; no respond. Texted him can you come? no respond! Waited until 3 texted again, no respond. Until 6:30 pm George (work for Hai) called me and left a message. I called back 30 mins later and he said I am already home. I said myself «great».
This is the worse part: I already asked Hai on Thursday how much to recharge freon: he said: $ 40/​lbs. I said ok. Then Saturday, I texted George again (to give them a second chance) and asked how much do you charge to recharge freon and he told me $ 50/​lbs. I asked George why your price is different with Hai; does price went up in 2 days? his respond is I don’t know; that was his price by Hai.
I was using the other Ac guys for many years and happy with him. However, I got a referred from a good friend and I was just curious and willing to try the new guy. This is what happened the first try. I will not try Hai AC again and would not recommend to any one.

Hai was great. My fiancé’s father uses him for his restaurants and recommended him to fix a commercial freezer we had acquired. He worked quickly and gave us a great price. He even recommended that I order new gaskets online rather than through him because they would be cheaper — and then he even put them on for me once they arrived. We will definitely call him again if we ever need our freezer or A/​C serviced.

I have been using H.A.I. AC Service for 15 years. Not sure why he is not on Unilocal.Hai is the owner of the company. He is one of the most honest people I have ever known. He has replaced at least 4 AC for me at my business complex. He is honest and fair. My most recent encounter went very well as usual. I had an AC that I had been nursing for a while despite his recommendation to replace it. I finally agreed to let him replace it. He charged me 2k for a 2.5 ton HVAC w/​a new air handle and10 kw heat element. I have had quote for 2 x that much for the same work. I recommend this company highly.