Oh Snap! Cupcakes

Excellent vegan options. We had the red velvet and vanilla cupcakes. Cake was moist and frosting was the perfect level of sweetness.

Update: My daughter – in-​law just received a call from the Florida DBPR (Dept of Business & Professional Regulation) i.e. the Health Inspector. An anonymous complaint was filed against the owner of Oh Snap Cupcake for «spitting» on two wedding cakes (as it turns out by one of her employees). Yes, unfortunately our cake was spit on. DBPR made a surprise inspection and questioned those involved in the allegations. We’re told the owner admitted to spitting on two wedding cakes (ours and another) because the she felt we should have paid more for the cake and the bride was «difficult». We’ve been asked to file a formal complaint against Oh Snap by DBPR, but at this point I want nothing more to do with this unprofessional person who calls herself a baker and business owner. BRIDES BEWARE!

Great job thank you for your hard work. As a former bakery owner i know every nuance that you experience. Thank you for my great cupcakery experience

Absolutely fantastic cupcakes. We stopped in on a whim, picking up some deserts for a dinner that night. We purchased 14 cupcakes, and each one was really good. Keep up the good work. The employees were friendly and informative.

I love to stop in whenever I get to the coastal area. I have never been disappointed! The Jerry is yummy, as all flavors I have tried have been. I need to try a key lime I guess… Reason to come back!

My wedding was on Monday, June 15^th. Unfortunately, one tier of my three tiered cake was incorrect. The cake itself was delicious, but not what I’d ordered. It wasn’t a cheap cake, either. I’ve been trying relentlessly to have this situation corrected, but to no avail. The acting manager, Miko, has been helpful in offering to remake the tier and relaying my messages to the owner, Lee. I don’t live in Pensacola, I live in New Orleans, so having the tier made again would be pointless. All I’ve asked for is a refund on the one tier that was incorrect. I’ve never received a return phone call from the owner and the number I’ve been given to reach her has a voicemail that hasn’t been set up. Based on this experience, I’ll be telling everyone I know to use a different bakery. This is just poor business management. A great tasting cake can’t make up for ignoring a mistake rather than correcting it.

The flavors were creative. The cupcakes were a little dry but still tasty. I wish they had more gluten free options.

The cakes! Extraordinary! The customer service excellent! But I have to give a lower rating then I planned due to the disappointment on my wedding day. I ordered a cupcake tower to not only add to the décor of my reception, but because I knew it would be an intriguing asset to the reception. Unfortunately, when me and my husband arrived to our reception we immediately noticed something was wrong with the cake table set up… When we spoke to our coordinator, she informed us that the person who delivered the cupcakes forgot the cupcake tower pieces and all the cupcakes were just laid out on the table with the cake in the center… I was upset but not more than my husband… With everything going on, I had to take a couple minutes to talk him down from being furious because it was VERY noticeable. So to add to the minor stresses of our wedding day this was definitely in the top 2… They did refund us back half of our bill and was very polite and apologetic upon the incident so that helped with not being too upset with them. I would do business with them again for sure, and I understand that people make mistakes… So I would still recommend them. But because I am rating on the incident that happened and because it was the biggest day of my life, I have to give my honest review.

Yum! I swung by here on Black Friday for a sugar fix and was not disappointed! The toffee cupcake was delicious. I can’t speak for the other options, but my aunt who lives in the area loves this spot for all birthday goodie needs.
The ladies working in the shop were very pleasant. The décor is cute, but leaves an unfinished atmosphere. It’s like they got tired of decorating and decided to just get on with the selling. Regardless, these are dense cupcakes with great buttercream frosting, and I really enjoyed my treat!

I got the Andes Mint and Oreo Cupcakes. The Andes Mint had a nice amount of mint chocolate flavor balance. The Oreo I wish had larger pieces of Oreo cookie in the cake itself. Overall very good cupcakes. I also got a chocolate chip cookie sandwich with a peanut butter buttercream dipped in chocolate. Very rich and luxurious

I ordered the grooms cake for my wedding at Oh Snap — a large key lime sheet cake. They delivered it on time and it looked and tasted perfect! It was a huge hit at the wedding, and way overshadowed the wedding cupcakes, which we got somewhere else. Wish we had gotten all of our cake here!

Forget about all the negative reviews on this place. ! It’s awesome.
I contacted them one day before I needed a minecraft birthday cake. I emailed a picture of what I wanted and I got EXACTLY that! The cake itself was delicious, very moist. The price was great too, only 45 bucks. The ladies that worked inside were very nice and the cake was ready on time. Can’t say enough good things about this place! Will be going back!

Thanks Oh Snap bakery, for providing my family with with a birthday cake that everyone will talk about for quite some time! For dear old mom’s 65^th b-​day, I wanted to come up with a custom cake idea, one that would capture her personality, look divine, and taste even better. Only problem is, I haven’t lived in Pensacola for years, so I had no idea who the best bakeries for the area were. So, using others’ reviews as my virtual guide dog, I scoured several websites to locate the perfect business who could make my confectionary fantasy come true. Cupcakes have always captured my imagination, so when I saw that Oh Snap could make both, I knew they were the one. Four-​layer marble cake with strawberry filling and white chocolate frosting? No problem. Chocolate-​covered strawberries on top? Absolutely! Oh, and a dozen matching cupcakes, but with the colors/​chocolate scheme reversed? Of course! I did flinch a little bit when the lady on the phone totaled up how much everything would cost, but it was for a good cause. And it was all worth it in the end. Everything was ready to go when I showed up 30 minutes early. My only complaint was that the cake looked a little plain, but that’s my fault. I should have specified the # of berries on top or asked for writing on it if room. Anyway, cupcakes tasted good and did match, but they were nothing spectacular. The cake, however was amazing! I wish I had taken a picture of the inside, you could tell just by looking how moist and flavorful it was. We cut the pieces kinda big, and some people protested. However, every single plate was cleaned and we had no trouble giving away the leftovers. I would not hesitate to recommend ordering a custom cake from this little cupcake place if you are looking for something truly special :-)

I really enjoy the shop’s red velvet cupcake and German chocolate cupcake. The cupcake variety is endless, but make sure that you don’t go in near closing time because the shop will have only a very small selection.

These cupcakes are really, really good. The Dalmatian and red velvet are a must try. But at the Cordova Mall location, there is a blond lady who is so rude that it makes me not want to buy anything from Oh Snap. She doesn’t smile, acts bothered, and when I asked her what she preferred, Dalmatian or wedding almond, she replied «One is buttercream and one is cream cheese. I don’t know your taste buds.» Really lady? If she’s the owner, that’s a damn shame. So next time she’s there, I’ll skip the cupcakes and grab Dip n Dots.

We got the apple spice, butterfinger, rocky road, and banana split cupcakes.
Apple spice: not nearly as apple-​spice as I had hoped. Next time I’m wanting this flavor combo I guess I’ll get a donut or make a pie. It was pretty dry and the icing was a little… weird.
Butterfinger: Cake was moist, a little bland, but the icing was too much. Definitely didn’t remind me of a butterfinger though.
Rocky road: The cake itself was good and moist. The icing and topping, though… no thanks.
Banana split: This was bit strange. It was moist, so that was the saving grace.
We’ve lived in some great cities over the years with awesome restaurants. Maybe that’s a reason my standards are so high. They weren’t terrible but they certainly weren’t close to being what I had hoped.
But if my daughter is wanting a cupcake in the future, we’ll give this place another shot.

My partner and I had a beautiful sunrise wedding ceremony on the beach in Perdido Key FL. Oh Snap! made our wedding cake, which was the most delicious vegan red velvet cake we’ve ever tasted. Beautifully decorated with Tiffany blue vegan buttercream we couldn’t have been happier. Our guest agreed it was the best they’d ever tasted. Erin Stevens the manager handled all the details with me over the phone long distance from Santa Fe NM with professionalism and confidence. Lovely staff, impeccable service you can’t go wrong with Oh Snap!

We went early-​ish on a Saturday (around 9:30) and got 3 cupcakes. I LOVED the Key Lime cupcake. My husband got a Raspberry Lemonade one and said it was good. My son had a vanilla one with sprinkles that was just OK. Maybe going early in the day assures freshness?
There was also a kid’s birthday party going on (a cupcake decorating party). It seems like a cool idea for a party, but as non-​party guests it was annoying to have lots of kids running around or blocking the counter.

Ok, I’m not sure if I’ve been spoiled by great cupcake shops here in Houston or what, but Oh Snap! you fell way short for me. I came home July 4^th week and made a point to stop by Oh Snap! for some treats for the family.
First, the selection was pitiful and nothing had changed in the two years I’ve been gone, I ended up with my old favorite Red Velvet and Dalmatian as my two choices. As a food blogger, my first thought was take a picture before driving out of the parking lot. In Houston traffic I’ve managed to obliterate many a cupcake just trying to make it home.
To my dismay I had flat cupcakes with less than appealing frosting. Took my selection home and went straight for the Red Velvet… boy was I disappointed. The cake was gummy, dense, chewy, and dry like too much oil or eggs were used and no soft fluffy moist texture. There was little to no icing that had no flavor and looked almost deflated. I honestly could not finish it… I ended up throwing away the remainder of my cupcakes after my teens even looked at them and said no way!
Needless to say I was very surprised that I’ve had better cupcakes from food trucks then a place with a lead in the market area.
Oh Snap! was a big Oh No!

My bff has that damn gluten allergy, like for real, and lives in the area. She also loves Hello Kitty. I find the perfect cake (see pics of Hello Kitty cake I’ve uploaded) on pinterest. I contact Publix to try and see if they will do a custom cake, gluten free and they tell me no and no. I’m then scrambling because it’s a week until I’m due to fly in from DC. I end up talking to Chasity who assures me she can do a custom cake that’s gluten free and asks me to email her the picture of what I want. I do better; I email her a link to the blog post that the picture comes from. She asks some questions about what flavors I want the layers to be, the flavor of the filling and quotes me $ 50.00 while assuring me it will be ready for pickup at 1 pm when I arrive.
Of course I’m worried. I’ve given them the credit card information over the phone, they know I’m in a pinch and I’m assuming I’m going to arrive to an issue or disappointment that I’m not going to have time to deal with. I land at 10 am and confirm the 1 pm pick up time. I get to the store expecting the old «it was harder than expected so it’s going to cost more» and the cake is not only there, but EXACTLY like the picture and Chasity comes out to personally tell me how much she enjoyed making the cake because she enjoys doing something different. She hand cut the cake free form from a sheet cake and it was PERFECT!!! Everyone who saw it thought it was the best thing. Also I don’t know if I’m just used to DC prices or what but $ 50.00 was a steal.