Tires Plus

Came here yesterday and I was surprised at the customer service. I admit I was frustrated coming in due to my flat and told them I needed two new tires. Well a rep came out and said I would need three bc he spotted a nail in the brand new tire I just bought and said they couldn’t fix. Already prepared to be annoyed bc I’m already low on cash I told him I just bought that tire. Unfortunately I didn’t get the road protection bc I wasn’t told about it last time. Well Alex was amazing. He calmed me down and gave me a great deal for 3 tires and an oil change. The were closing in 10 mins and still changed my tires and oil change real fast. They exceeded my expectations bc I thought for sure id be taken advantage of bc I’m a girl and had my dad come meet me but even he agreed that it was a great deal and great service. Thanks Alex, you made my day!

Good for tire service but a total rip off when
It comes to auto repairs. These guys love to rip off people who don’t know anything about car maintenance.

I took my car in for a coolant flush 3 days ago. Coincidentally (yes really), my water pump began to leak today. I had my timing belt and water pump replaced by a GREAT mechanic in my neighborhood. He drained out the «old» coolant and showed me that the coolant itself was dirty. The flush itself performed by Tires Plus consisted of simply draining out the old fluid from the radiator and pouring in new fluid. He explained a real flush consists of flushing out the hoses as well.
It seems to be hit or miss with this Tires Plus, but this time around it was a big time miss. 2 thumbs down.

As a young woman, I know that I am a prime target when I walk into places like these. I try to stick to my guns but I’m consistently getting hustled into spending more money than I’m supposed to. I tried to get a simple synthetic oil change and I declined the first 2 ploys at trying to get me to get the vehicle inspections (extra $ 10). I have a brand new car so I knew I didn’t need an inspection. But on the third try he said he’d give me a $ 5 discount (on top of having the the inspection be covered under the oil change) just to get the inspection done. Sounded wayyyy too good to be true but I agreed. So they got me hooked for $ 65.
I went for a walk and realized that I had the 49.99 coupon for the synthetic oil change that I just almost spent $ 70 on. So I call them up and they tell me that that coupon didn’t cover what I was getting done. Had my boyfriend call and my new price was $ 53 (funny how that works).
Got there to pay and I’m back at the $ 65, even with the coupon…
Long story short, they were trying to charge me the extra money for the «inspection» that not only did my car not need but that their techs did not perform (they admitted that on the phone). Had my boyfriend speak to someone in management on the phone because I literally couldn’t be bothered anymore. I got the $ 10 back and they offered to make it right with a future free oil change… which I respect. Kudos to you Nick.
But unfortunately I would probably not ever bring my car back to this place or recommend anyone to go there.

Service here was awesome. Staff was very friendly and knowledgeable. The manager went out of his way to make sure everything was taken care of properly. Finally, a place I can trust! Will definitely go back and recommend.

I kinda didn’t mark sense on the other Tires Plus on 9870 Pines Blvd. This one sucks the staff is extremely rude and I just don’t get how one person doesn’t know what an oil change is I asked a guy and said what’s an oil change are u stupid he must’ve been new and I haven’t written a bad review in a while but now this the time. The manager is disrespectful and doesn’t help don’t go to this location BEWARE. Service is awful as well.

I came to get an oil change. Excellent and quick service. Ron even looked up discounts for me to get me the best deal.
I travel a lot for work and my tires are about to burst. I found that out today by coming here. I knew they were in bad condition but they were in the worst condition. They hooked me up with some reasonably priced tires. He again checked to see if there were any additional discounts.
Overall. Great new place for me to come to get my oil change… I also did not have an appointment. which made me extremely impressed with their efficiency.

OMG slow… Sooooo slow. 30 minute oil change? That’s hilarious. Took me 1 hr 45 mins.
After they told me my car was ready it was another 20 minutes before I was allowed to get my keys back.
I won’t even go into the joke of their recommended fixes. Tires, battery, fluids, you name it.
Avoid if you can

I go here to get my oil change because its literally right across my neighborhood. they’re quick lol go online and get the $ 21.99 oil change special or else you’re going to pay 15 dollars more.

There’s a huge banner outside that says «30 minute oil change» that needs to be burned. I have a 4 year old, so I made an appointment to get my oil changed at 10am. We arrived at 9:50 and were told that it would take between 40 – 45 minutes (already the banner has betrayed me). At 11:10 (80 minutes after dropping off my car) they call me back and show me my car, with no tires on it… Then they try to tell me that all of my brakes and rotors need to be replaced for a petty $ 1,055! It annoys me that they even checked my brakes since I opted out of the $ 14.99 «courtesy check». I know mechanics like to take advantage of women, so I told them that my husband will handle it. After I left (over an hour and a half after my appointment time) none of my tire pressure sensors were reading! They were working just fine when I brought my car in. This place needs to be shut down ASAP!

Great service and they actually do the work. Print your coupons online or email to your phone.

Not bad, but they have offers online that they will not tell you about. Look for the website FIRST and THEN go to the store.

they have great customer service at this location and get your car in and out. there is a girl, shauon who works at the front desk and she knows more about cars than most guys. they don’t overcharge for their work and they also stand behind their work-​had my back brakes done and noticed a squealing and i left it there on a sat. and a few hrs later they had adjusted the brakes and i owed no $.