Logan’s Roadhouse

My wife and I ate lunch at the road house on 6÷26÷2016. This was also our thirty fourth wedding anniversary so it was special.
We wanted the Road House staff to know what a wonderful experience this was. All of the food was absolutely great. Steak, shrimp and lobster etc. all cooked perfectly and no long wait. I can’t say enough about our waitress. Allison was so sweet, attentive, and courteous. Over all a great Anniversary meal Thanks so much folks. Robin and Sheron Payne

First visit to this location and I won’t be back anytime soon! Silverware and table were both dirty! Had to request they bring out new ones of each, my appetizer was loaded potato skins and they were so over heated and Burnt the potato was brownish orange and HARD! I sent those back and the replacements were almost as bad, I ordered my steak medium rare and of course medium well when it came out. Sad day for steak!

DO NOT EAT HERE. I did not read the Unilocal reviews before attempting to eat here. Everything was awful. Service, wait time, lack of rolls. But what made up leave was when I peaked into the kitchen on the way to the restroom and saw raw food on the floor that had been stepped on. Roll baskets thrown on the floor. The drink service station that the wait staff uses looked awful. I felt nauseous after what I had seen and we had to leave without eating.

We were seated promptly, waited approximately 5 minutes before a nice waitress named Anita realized no one had helped us and jumped right in. We ordered the dinner for 2 $ 15.99. Everything was hot and had a good flavor. Anita was very attentive and polite. I had sworn off Logans because a past visit the waitress at the time helped herself change the tip amount on my Visa and management or corporate not concerned. Disappointments in how I was treated, first time back in over a year.

Six people. Six steaks. None of the steaks were cooked at correct requested temperature.
New waitress brought a sweet tea to the table instead of soda. She turned to take it back after it had been sipped out of and dropped it off at another table.

Food is good if you can get it timely ! Took 15 minutes to bring our water we ordered. Took a total of 50 minutes for our 2 burgers ! Asked to speak with a manager who came out 20 minutes later to just say sorry, your right and it should not have taken that long. That’s it, no offer for discount, no free app coupon or dessert. I want be back…

I wish I could give this place zero stars. We visited this place over 6 months ago and I’m still so disgusted by the horrible service and food I had to come write a review. It took almost an hour to get our food, our waitress barely acknowledged us and when we told the manager we had been waiting for our food for 45 minutes he could care less. We went during lunch hour and it was not busy, there was maybe 5 other tables besides us. The food was awful. Tasted like a $ 3 frozen meal you get at the grocery store. What a waste of money and time. This place should not still be open for business.

I really wish I could do less than 1 star. I have been coming to this Logan’s for a while and after tonight I will not go back. The whole experience was just bad. I called my order in but when I arrived my food wasn’t ready. As I sat at the bar and waited for my food I was treated poorly by the obviously young and inexperienced bartender by the name of Amy. I didn’t even drink the drink but I paid even tho I had to wait on my food to get made again because my steak was over cooked while the rest of my order got cold. Overall this was a horrible experience and I will be taking my weekly business back to Flowood.

Our waitress was kinda pushy and very overworked… that being said, we were a party of 8, she forgot a few orders and parts of orders…
Food, the zuchinni fries are 90% batter and 10% zuchinni… they need to change the percentages. Got mashed potatoes, they forgot the gravy. The chicken was really good,
Wouldn’t go back if it wasn’t for a group

Ok it was a Saturday night and I’m sure it’s the busiest night of the week. One would think a restaurant would make sure they had the appropriate staff on hand for their busiest night. NOPE ! This place appeared to be in chaos. Loud and dirty with bad service do in part to not having enough wait staff on hand. My party sat at the bar luckily. My food came out partially packaged to go… The food portions (Chicken fried steak) was small and very disappointing. Big sweet potato so that helped but it was swimming in butter.
Look I get it that this place wasn’t designed for what I consider good cuisine. But to hear the majority of people around me grumbling about the service and food I’m left to wonder just why was it SO crowded.
Me… I will never step foot in this place again should I ever find myself in Jackson. I’ve eaten at other restaurants in this chain and never seen one as bad as this.

Pitiful service. Almost left after waiting for 10 minutes and not getting a drink.
Food was good. Typical Logan’s.
Maybe I caught them on a bad night, but they weren’t busy, they just seemed lazy.

I hate this restaurant! This restaurant doesn’t even deserve a star! The customer service was horrible! On top of that we had a party of at least 15 to 20 people and every single person food was cold! The food that some people actually tasted was awful! This was the worst restaurant experience in my entire life! I would not recommend that my dog eat here! Whenever I come back to pearl, MS this restaurant is not on my list!

Sadly, pretty accurate reviews. Waited forever even though only ½ the tables were full. Then waited some more once we were seated. Food was still good, just not the best service.

sry limited time to write a full review.
the food was great ! the service was horrible. go back? well thats your call. it wouldnt be high on my list though

1^st the waiter Jeremiah was great. Now for review of Logan’s itself. The table was dirty, the bathroom were filthy and one of the plates had food still on it. The food: My steak was very small and it seemed to be a lot smaller than normal and I had 3 spears of broccoli. I will post a picture of my plate. Now for my finance’s hers was very good and really too much food she said and I agree. Then as we are eating a woman came by sweeping. Really? While people are eating you are going to sweep near them? Seems that this location has gone down lately.

If I could give this place zero star I would. I eat out at many places and this is probably my worst experience. I was dinning alone after a long work day. Check in at 09:12pm, ordered 6oz sirloin/​BBQ ribs combo and got my food at 09:42pm. I said to the waitress it took them 30 minutes to cook that, she said well I was waiting it too. The she asked me if I wanted a «to go box», like that would make it okay??? I said no just bring me my check. Now I realized they close at 10pm that’s probably why she asked if I want it to go. My food was cold, absolutely no heat no warmth at all. I also asked for my steak medium, but it was rare like alive and kicking rare. I will never return.

I love their chili.
The roadhouse tea is very effective against a bad day, let’s say this.
I travel around the country eating everywhere. Logan’s is a chain yes, but this location was exclusively awesome to me because the Gm asked me if I liked shrimp, and I said yes, he than lain down a plate of jumbo scampi shrimp and said enjoy!!! The truth is that he said they made it by accident. The fact he gave it to me was the difference. He was very friendly, very professional, and I loved it. The shrimp were almost lobster tails. They were cooked perfectly. There was also a bunch of them. Not a minuscule portion by any chance. If you are around this awesome restaurant, please stop by. Thanks Logan’s of pearle ms.

Sat at the bar. Typical food for this franchise. Service okay — had to ask for too many things.
NO WI-​FI!

No silverware clean
No glasses clean
No rolls available
No potato skins
No prime rib
Wrong sides x 2
1 dinner came out 10 minutes after others
Another dinner came out 20 after others

If you’re looking for a well-​cooked steak and an attentive staff then I suggest looking elsewhere. This is a terrible restaurant…
The service is nonexistent… The food is a gamble at best… Are you feeling lucky??? Personally I don’t like the idea of playing Russian Roulette with my food… Be consistent people! I’d like to have a steak cooked the way I like, with the sides I like without having to beg… and I mean BEG for it to come out correct…
If I have an issue with my meal I’d rather not send it back since it will take F-​O-​R-​E-​V-​E-​R… Why bother? It’s just not worth the hassle.
I’d avoid this restaurant unless of course you’re feeling lucky!