Edible Arrangements

this store deserves 0 stars! do not order from this store. disgraceful customer service, especially from mohammad b. who hung up on me and refused to take my order.

bad news, no accountability! They take your money and send hard un ripe fruit. If it looks good it goes and then never return you calls.

Would give no stars if i could– Awful customer service! I ordered online, and even though I live in New City, NY, the website listed the Pearl River store as the one fulfilling my order. When the fruit wasn’t delivered on the day I requested, I called the next day and was rudely told to call the New City location. Ok… so the guy there laughs at me because I had placed the order at night when the store was closed, and acted like I was crazy to expect delivery for the next day. No apology, nothing. Told me that the delivery guy was already out but he would get it out on the later delivery that day. Still nothing. Called again today and was told (by a guy who sounded like he was high on something) that it was out for delivery and would be there within the hour. This was several hours ago, and my poor sweet father-​in-​law who is recovering from surgery still hasn’t received it. I will never again order from them! Sending a complaint to corporate too. Beware of this terrible service!

I’ve ordered from this store in the past and haven’t had a problem. If the person wasn’t home for the delivery they would leave it outside and that would be it. This time, I ordered chocolate covered strawberries for my mother’s birthday that were supposed to be delivered on ⁴⁄₆. They weren’t delivered and they called and left a message saying that they weren’t home so they didn’t leave it and will deliver it the next day. Well they never delivered it today either (⁴⁄₇). I called customer service and placed a complaint against this store. I am going to try to get my money back since its already passed my mother’s birthday and I don’t want them delivering her old mushy strawberries. I will never order from this store again and would not recommend it to anyone. When you pay $ 50 for 12 strawberries you expect good service.