Value Rental Car

I recently shopped around for the best rates in rental cars and did not find anything to affordable until I found value rent a car, I spoke with Maryam and she took very good care of me, she gave me the best customer service and rate for a rental I will definitely be going back whenever I need a reliable and affordable rental thanks for giving great service

Worst service. Be careful, they are VERY misleading and will charge you bogus fees without even letting you know. There’s no justification for that. Yes, the cars are cheap, but they’re hella old and in poor condition. A «bucket» is an upgrade from what you get here. Never again!

Very amazing staff! cars are clean, Affordable, and reliable! and nothing to complain about! as long as the customer service is good you guys will see me here!!!

I needed an basic car for my sons who were home for the Holiday. They provided me with a great car at a very reasonable rate. They were pleasant and did exactly what they promised. I would rent from them… heck, I’ve already reserved a car form them for the Christmas Holidays.

I needed a rental car for about 2 months so I shopped around for the best rates. Value Rental Car was by far the best priced that I could find and they also worked with the day I rec’d my direct deposit. I would definitely use them again.

my family and i have been renting with Value Rental Car for many years … Their price is truely reasonable, easy contracts and low deposit!!! also they do give old customers alot discounts and their system is very helpful too you can save as much time as you can when u in a rush!!! So believe me, if you like to save money with good condition cars around this Area value rental car is the only one you should try and it wil be right place for you!!!

Value Rent a Car has always been great to me. For $ 20 I always get a clean, functional car; can’t argue with that price! I could spend $ 10 on day passes for the bus and train, or I could spend $ 20 and get a car. If you want to get a bigger car it’s still very reasonable too.
The owners are cool people who will usually work with you. They don’t try to take you for every penny you have or anything like that.
Highly recommend this rental car agency. Professional and affordable.

I’m really shocked with all the bad reviews for this business, since my experience with them was nothing close to anything being written about them here.
I’ve rented cars from them on few occasions, and will continue to conduct business with them when necessary in the future. I usually call Maryam and tell her what my budget is and how long I need the rental for, she always exceeds my expectations. Not only is she nice, sweet and professional, she is also very understanding when it comes to my budget. Once I couldn’t afford to pay the asked price for the car i wanted, she was able to find another vehicle with the same features but in my budget. You can’t get that level of service at bigger companies like Hertz or Enterprise. Those companies are not flexible with their prices or their cars, they have set prices for each of their cars and they could care less if you rent with them or not. But Value Rental Car does everything in their power, whether its with their offers or their customer service, to earn your business and to also keep you as a long term customer.
Her dad is also very nice and welcoming, everytime I see him there, we talk about his past travels and his recommendations about where me and my boyfriend need to visit :)
I recommend everyone to go and rent cars from here before settling elsewhere and of course, before wasting your money.

If you are looking for a great deal and great customer service then this is the place to go too!!! The customer service is very welcoming and comforting, while the cars have have fairly low rates compared to many other rental places. The employees are honest and offer great deals. One of the best places to rent cars for cheap prices.

I absolutely recommend using Value Rent A Car! They are a family owned business and every time I go there, they are very friendly and helpful. Not only have they been very accommodating, but they offer great services. Its especially nice that they let me rent a car since I am under 21, and on top of that, I am a student so the affordable pricing is very convenient. Their policy only requires a $ 200 authorization instead of $ 300 – 500, which is what you won’t find any where else. With such a nice selection of vehicles at a good price, they are definitely a great choice for all your rental needs!

Best customer service. The women that works there Maryam is supper sweet and helpful. Even when i was late on my payment she worked with me so i could still afford renting a car. They even give you discount prices if you rent with them for a week which is awesome especially when your on a budget. I would recommend renting from Value Rental Car ANY day because they are honestly the best rental car company around!

I’ll be nice and give them two stars since this is a family run business and the woman helping us was friendly. However, the prices were not great and they advertised a $ 19 rate but when we got there she showed us the cars for that rate and they were disgusting. So we had to upgrade and pay $ 29 a day for a run down, SMELLY, older car. While I am thankful it did not break down on us and I am still not pleased with the quality of their cars. I have a feeling these cars are for sell, but they rent them out.
To be honest, I do no think I will return. ;-(

This place doesn’t even deserve a star to begin with!!! They are unprofessional and hypocritical! The car that I got didn’t even last for half an hour before it had problems! A few hours after renting the car… decided to go next door to rite aid, got back to car, car didn’t even turn on! The office was closed… soo called maryam cell… she had the NERVE to try to turn it around and say it was our fault! she had mentioned the battery can drain if we don’t shut the door tight… but come on please!!! we would know if the door wasn’t shut tight or not right??? next she had the NERVE to tell us to see if we can ask a stranger to help us jump start the car! They finally decided to send this RUDE mechanic to come and change the battery for us… which after he changed the battery (who knows if it was a new one tho… who knows he prob just put the same one back in!!)… the car turned on but another problem occurred with it where the engine started making this rattling noise and movement in the engine… the mechanic kept saying it was nothing… called maryam again. the rude mechanic finally fixed the other problem day wasted!!! charged for that day too!!! didn’t even use the car for more than half an hour already problems!!! Soo if you want a company thats RUDE, UNPROFESSIONAL, HYPOCRITICAL !!! This is this the place to be!!!

We have used them 3 times. They saved us $ 7.00 a day from the mechanic’s referral special rate. That adds up when you need a car for a long period on and off and can’t commit to a week. They are a mom and pop place and rent repaired wrecks. Keep that in mind when you inspect your car. They will work with you if you work with them and have always been nice. Their cars are nothing like a Hertz but neither are their prices!

They are very bad! The owner that looks like Maxican forced me to pay money!!! I made a reservation for next day, and ordered a white Toyota Carrola. When I puck up next day I didn’t see that car, the owner arranged a very poor car for me, it’s still 120 dollars two days the same price as CArrola! The car is poor can’t drive! The engine oil has run out when I drove it! I puted more gas in the car, the owner refused to refund me more money! The total he forced me to pay 160 more dollars for the car!!! He knocked my debit card, I said wait, he still swiped my card!!! I really angry, I wanted to call police to help me!!! I just a student traveller and stay few days in Pasedena, he teased me at all!!! I hope every people can report them to the public for the justice!

The cars are old, but if your car’s in the shop and you need a loaner, this place is cheap and serviceable. I was surprised that a reviewer felt the owners were dishonest, as my dealings have been straightforward all three times I’ve rented. A friend also had a service problem once, but they cleared it up right away by switching out the car. I suppose, given the age of the Corollas they rent, it’s always possible there will be problems. Still, I don’t think you could find a cheaper, less hasseled renting experience in Pasadena.

These guys are fine, and as advertised, a good value for your money.
I’ve dealt with one of the co-​owners (a woman) twice and she has always been straight-​forward and fair with me. Often the cars she rents have something small wrong with them, which she discloses before you choose the car. Many of the cars look great from 5 feet, but up close you can tell they’ve been spray painted.
Very good value for the price, and were kind enough to hold a car significantly longer than they promised one day.

Horrendous, Unprofessional, Liars, Rude, Lazy, and Unhelpful are just some of the words I would use to describe this operation,
AVOID AT ALL COSTS!!! Read on and I will explain why.
Our woeful experience with this place started at the weekend, about 2.30pm to be exact when the drivers side wing mirror came off our car and we needed to rent a car until it was fixed as we had an important trip to the airport to make that night. The likes of Enterprise and Hertz had just closed but we noticed Value Rental Car Inc next to Hertz on Colorado was open and so we had little option but to go there and enquire about a rental car for a day.
We went into the shack and asked if we could rent a car for a day and asked how much would it be. We were ushered into a room to speak with a lady who advised it would be $ 25 for the day plus $ 9.99 insurance, which seemed fine and reasonable for a compact sized car.
We were then taken out and given the keys to the car (Toyota Matrix) which was covered in dirt and as she walked us around the car she was mumbling in a language somewhere between English and Persian which was very hard to understand.
It wasn’t long before the troubles began and the alarm on the car would go off at random times for no reason. This happened numerous times in the afternoon and when we went out to the car ready to pick somebody up from LAX airport the alarm again went off, and when we tried to turn it off the buttons on the key fob didn’t work and when we put the key into the ignition to turn the engine on the anti theft enabled and the vehicle immobilised, leaving the key stuck in the vehicle.
The alarm eventually went off but it meant my sister had to drive to the airport in her small 2 seater without a wing mirror while I stood by the car. We eventually managed to get the key out and turn the anti theft off but this problem re-​occured again the following morning. The car also had severely warped brake discs which meant whenever we braked, especially at freeway speeds, it would cause violent shuddering.
We went to return the vehicle the next day as planned but got there to find the place shut. The papers we had said they would be open 11am-​2pm and when we rang the owner he said they had ‘decided to close’, and from the background noises he was clearly at a BBQ. He told us to leave the car at the rear of the building and post the key in their box which was absolutely no help because we had no way of getting back once we had dropped the vehicle off — they told us the previous day they would provide a pick up and drop off service. We had little option but to keep the vehicle for another day until they were open and so rang the owner back to advise as we would be stranded we would have to keep the wreck for 1 more day.
So on the Monday and after more malfunctioning alarm problems we took the vehicle back and tried explaining to them the troubles we had with it. The woman showed little sympathy and got defensive very quickly. She said she told us the alarm was temperamental and they key fob didnt work, and she also said she told us that they would be shut on Sunday. Neither me or my sister recalled hearing anything of the sort and this was backed up by the woman contradicting herself by then claiming she had never encountered any problems with the alarm and claimed we told her we wanted the vehicle for 2 days when we picked it up.
These were lies but she seemed very comfortable making up the story and happily contradicting herself instead of focusing on providing a professional service and addressing the complaints/​problems encountered. When I said we only ever wanted the car for a day due to the wing mirror incident and needing to pick up somebody from the airport the owner came in speaking a foreign language and told the woman we had told him we needed the car an extra day and told him we wanted to keep that vehicle. This again was a blatant lie. They did little to help and refused to discount the rates and charged us for the full two days which we did not want but were forced to have the vehicle for because they decided to have a family BBQ.
I did spend sometimes wondering why people would go to Hertz or Enterprise when you can get a similar car for $ 10 a day less at this place, but now I know why. It’s because this place is a rent-​a-​wreck and totally unprofessional. The cars aren’t even clean and I doubt they go through any kind of service judging by the brake discs on the car we rented.
We decided to rent a car for a further 2 days but went to Hertz who sympathised with us, upgraded our vehicle for us free of charge and advised it wasn’t the first bad experience they had heard from their criminal neighbours.