Starbucks

Consistently disappointed by this location. Since it is the closest one on my way to work I go on weekdays… Each time I mobile order so I can get it and go. It takes me about 6 min to 8 min to get there and it is never done. The Asian guy who works in the morning seems to never know what he’s doing and always looks dazed. Honestly want to speak to the manager about that worker. Today was the tipping point. 2 times out of this week my iced Americano has been made wrong. This is the third time… I always get the same drink… And my americano which should have 4 shots of espresso tastes like there is one and all water. It is my fault for coming here just out of convenience in location. I will be going out of my way to a different location to avoid this… Hopefully management can read this… If it is possible to look at order history please do. I am not speaking out of just a one time bad experience.

*****************************************
THEY OVER-​SCALD THE MILK.
*****************************************
What is it with all the Starbucks I visit in Pasadena? They re-​use milk repeatedly and by burning it repeatedly, it not only ruins the taste of cappuccino, it’s DISGUSTING.
When the milk is repeatedly burned, the drinks taste like hot milk. I got in the habit of buying an extra shot of espresso for it, but it still won’t taste like coffee.
My sister liked her Misto.
I like that it’s a drive through and they have the new, interesting menu riffing off McDonalds in an upscale, more edible way. Yes, they have a breakfast sandwich of sausage, egg, cheese on english muffin. They have a spinach cheese wrapped in wheat tortilla — meh. In no universe, would that cheese be recognized as Feta — it’s an incredibly mild sandwich with a tasteless white cheese in there, but it’s not Feta.

It’s nice to finally have a Starbucks drive through in this area, but these folks are very inconsistent. They read back the order correctly but often mess it up. They’re often slow too. I agree with the previous reviewer who thinks it might be an inexperienced crew.

I went here 3 times, and they’re very consistent not on their drinks but on the appearance of their restroom. This location has the dirtiest restroom in the world! Yucky!

Just went to this Starbucks and ordered a Grande Pumpkin Spice Latte with whipped cream — got back to the office and before I took a drink I looked in the cup — no whipped cream and what’s worse than that is it isn’t even a full cup! Unbelievable and certainly a disappointment. I paid for a grande and got a small beverage in a grande cup!

Slow slow slow.
Drive thru get best service by far
Walked into the store and they finally got to us after several
Guy behind us left. We took the time to walk in
What is happening to service These days
Girl the finally waited on us went back to making drive thru drinks
Our arrived 15 minutes later after we asked about thou drinks
Several cars served After we paid

I know I know I know… why the heck am I reviewing a Starbucks and even more giving it a 5-​star rating? Because this place deserves some shout-​out for their AWESOMEness!
As a Starbucks gold member, I go to Starbucks pretty often and this location is by far one of my favorites.
— has a drive-​thru; outside of morning rush hours, it is easy breezy to go through and get your caffeine of the day without getting out of your car.
— even during morning rush hours, it is often quick and easy to go into the store and order and be out within 10 – 15 minutes.
— the store is spacious with plenty of seating and not as crowded as other stores.
— the barristers are almost always friendly
— Most of the time, more often than other starbucks, they get my customized order right!
Tip — Avoid doing drive-​thru during morning rush hours (8 – 10 AM). Expects to wait and deal with drive thru traffic.

When I’m feeling lazy I like going to this Starbucks because they have a drive thru. In the mornings it can get busy so there is a long line. This location is convenient and close to me. The drive thru makes my hectic morning easier.
:Drinks:
Of course my favorite drink, Green Tea Latte with sweetener and extra scoop of matcha. At this location my drink as been consistent and always taste good.
:Customer Service:
The drive thru team are always smiling and friendly. My drink is usually ready when I get to the Pick Up Window.
:“Meh” Moment:
Another Unilocaler wrote that their drink was not filled to the top of their cup so I was curious one day and checked mine and the Unilocaler was right. Sometimes when I do check, my drinks are not filled to the top of the cup.
:Rating:
They make my Green Tea Latte good, hasn’t messed up on my order and they have a drive thru.
:M’s Notes:
Small parking lot

This is my local go-​to location. Great customer service, wireless charging, and drive-​thru!

This sb is super inconsistent. Maybe all of the baristas are new to the game. Anyhow, I only visit this location because there is a drive-​thru and it’s close to my daughter’s school.

Times it today… 19 minutes AND when I for to the window, they didn’t even have what I ordered… And before you judge me for not just going inside, I have 2 small kids that make that extremely inconvenient!

So glad to finally have a drive through Starbucks close to home. I’ve never gone inside this location and usually just use the drive-​through. Came here tonight because all the other Starbucks locations near my house close at 10, or 10:30pm, so was happy to see they were open until 11. The barista that made my drink was friendly and my drink tastes good. The drive-​through tends to get crowded sometimes, so try not to come during peak hours during the morning/​day. Will definitely continue coming here.

This has to be my favorite Starbucks! They’re fast baristas, you get your drink it a few minutes and know good customer service!

Beautiful small little location with plenty of seating and clean tables. Dior handle was sticky when I got there though and parking lot is rather small so drive through if you need it… though drive through gets really packed: x employees are nice and understandable even though I was blabbering and pretty sleepy-​ditzy at 4:30am…made my orders with no problem. This place is great!

I regret coming back… I checked the hour before I went there. It says open till 11pm!!! But they asked us to leave at 10pm!!! Very disappointed … They said that they have to clean up and the lobby is closed so we have to leave … I don’t get it … Ur hours is till 11pm but u are asking us to leave at 10… I will not come back anymore. The female staffs are not friendly too. When I try to order. They all pretend they didn’t see me but they were not busy at all. I’m very disappointed about their service. Not going to go back

I always stop by here on my way to work. My coffee habit got so bad that as soon as I walked in they would start making my drink. I was on a first name bases so you know I come here a lot. That was the benefit of coming to this Starbucks. Drinks always made on point and service is always with a smile. If you pass by this Starbucks on your way to work stop by and grab a drink. Oh they also have drive thru.

I’m sad I forgot to get her name but she was probably the great barista I have ever had at a Starbucks. I got sucked in by the ads to try to flat white and the barista told me what exactly it was and then asked if I wanted to use one of the non-​to-​go mugs. I was staying for a bit so I opted for it. She then asked if I wanted a foam cat instead of the boring drop. I opted for that too. The cat was pretty cute and she said she was trying to get better at it. Pretty cool for Starbucks.
Tip: Bring a jacket if you are planning to stay because it gets a bit cold.

This place is GREEEAAAATTTT!!! Drive through starbucks. Need I say more?
Ok. I’ll say a little more. Never disappointed with service. Workers = always entertaining + funny + fast. SMILESMILESMILES.

Love stopping by this location on my way to work. The staff is also so friendly and they always make my drink the way I like it. Avoid the drive thru as the line can get quite long. Instead, go around to the back of the store, there is plenty of parking spaces.

This is a decidedly unique Starbucks experience. For one thing, it is one of the only drive through Starbucks in the area. Secondly, the layout of the parking lot, juxtaposed near the busy T intersection of Rosemead Boulevard and Del Mar, adds to the danger and intrigue of entry and exit from this location.
Challenge accepted!
Like any Starbucks, a potential coffee buyer needs to carefully weigh his or her options, with respect to the time of day, seasonal offerings, weather patterns, solar and lunar positions… You get the idea.
My guess is that if you try to come here at 8 AM on Wednesday you’re just looking for trouble. But if, like me, you find that you need a little afternoon pick me up around 4 PM? …well, you’re probably not going to find much of a line.
I have never actually parked here and walked into the store. Exclusively, or use the drive-​through. And for the most part, the service is speedy, and accurate. I have actually never had a stinker person helping me at the window. They are always extremely friendly.
Truth be told, I miss the Naugles fast food place that used to be at this location. But since that was in the 80s, I’ve had plenty of time to get over it. And Starbucks is a reasonable replacement on my rotation around Dena.