Paul Mitchell The School Pasadena

My daughter attended The Paul Mitchell School of beauty to get her length cut off her hair and layers done. Her hair stylist was Dana and she did an amazing job. Her layers look beautiful and she refreshed her ends and trimmed away all her split ends. Also her iron work was very nice and her hair looks healthier than ever even when she continues her routine of straightening it daily!

Came in to get my hair dyed with Olga who did an amazing job! My hair color came out awesome and the staff was super nice and friendly!

First time to the Paul Mitchell School of Pasadena. Decided to cut off 8+ inches of hair (donating). When I met Vicki, a phase II student, she immediately made me feel comfortable. Her style was great, so I knew I was going to be in good hands. She took the time to explain every step in detail and listen to my needs. When she was unsure, she pulled in the learning leader for assist. Such a great experience… may come back when used to my new long bob to try the cut she has as it is modern and sassy, just wasn’t ready to go that short today.

Great place to get a cut and watch your wallet! Love great deals and this place is one great deal. I haven’t tried color but I saw awesome color being done when I was there. Might try that next.

I love how Lána is just a magical color fairy! a genius! I love her, make sure when you come in for any sort of color you make sure to consult with Lana she is the teacher «profession’al» and knows how to choose the exact color you are looking for. chole is the student that did my hair and she is excellent too. I will be sad to let her go when she graduates. thanks girls for the amazing work and art that you have done on my hair

I had few questions about the school and hours. Texted Michelle since she helped me from the very beginning and never got a respond back. It was few days ago and I’m still waiting to get information I needed to know. My question is… Is this how professional this school is?

This place is a hit or miss. It really depends on the student you get. Also, you need to understand these ARE students. They aren’t the professionals you’re used to and pay a lot more money for. These are students who are learning and that’s why the prices are so cheap.
Level 2 students seem to always be busy, so you’ll most likely get a Level 1 student doing your hair if you want the appointment soon. I always try to request a Level 2 because of time management and experience.
If you have a Level 1 student for a haircut, give yourself a good 3 – 4 hour window. They will take a bit of time on your hair — even if it is a simple haircut… because they are learning. I don’t blame the student at all. They want to make sure you have the best haircut… but still. It took 3.5 hours to get a layered haircut.
I blame management for not keeping the time for the student. Management (meaning the managers) should be monitoring how long a client is sitting in the chair… for a simple haircut.
The teachers are great at what they do, but they have a lot of students to watch over and mentor. The teacher came around often to make sure she was doing my hair correctly and they fixed any mistake and even did some stuff to my hair. They are awesome. They are really good at their job.
I just feel like the students need to learn about time management for each hair style. At a real salon, a hair stylist books appointments hourly and are limited to doing your hair — depending on what. Management should had limited the student’s time and if they did not finish, have the professional finish it up.
The students are actually really careful and good at what they do and some are really good at time management. But, I feel like the management should time monitor each stylist for 1. the client’s sake, 2. to teach the student about time management.
The students I had were great. They were really professional and nice. I don’t have anything bad against them because they are trying and are working hard to learn. I have no doubt that they are not going to be amazing stylists in the future.
My hair did come out fine for each of my visits, because honestly, I’m super low maintenance about my hair. Hair grows, but I feel like management needs to monitor time for the sake of the client.

Yvette did an amazing job on my hair! She’s a fast applicator and is really knowledgeable in hair care needs. She retouched my blonde and knew what to tone it with!

Gave this a try, and DO NOT RECOMMEND IT. Simple haircut took 2 hours. It wouldn’t be a problem except that street parking is 1 hour only. I parked in their structure and spent another 6 bucks on parking. You can get a faster and better haircut from an experienced professional for the same price, or less.
What annoyed me most is that my student aka «future professional» was in no hurry whatsoever. She strolled around, had to constantly pull new tools out of her bag instead of having it ready, and everything she did was super slow. It’s one thing if you cut hair slow, but when you’re just slow and don’t want to be there, that’s just rude. You havent even been in practice long enough to be jaded. I’d fail her on the spot. But, the «instructors» dont seem to care about anything either. They couldnt care less to be there, gave no supervision or instruction. They just seemed annoyed to have to fix my hair.
Boo on this place. Never again, not even for 5 bucks.

Annie Ponce is the best thing to happen to hair!!! They are amazing and knowledgable and speedy and so nice and the products are amaze

Thank you viri for my beautiful blonde hair I’ll be coming back to keep it up. I’m blonde!

I’ve been here two times and both experiences were amazing. Yes they are not professionals doing your hair but they do such an amazing job and the prices are unbeatable. I wish I could give them 10 stars!
My first experience was with Angel. Hes very nice and very good at his job. I’d recommend him to everyone who wants a haircut and for hair dye I’d recommend Annie. She’s super nice and listens to what you want! She dyed my hair ash blonde and it came out a lot better than I expected.
They both really listen to what you want exactly and will try their best to get you what you want. They’re also very honest and will give you their opinion. I love this place and will continue coming back here whenever I’m in need of anything related to hair!
You will not regret it I promise you!

So I made an appointment online and it was rejected. A little annoying but they were nice enough to call me and make an appointment for the following week. On the online appointment «additional info» field and also on the phone with the person I spoke with on the phone I mentioned I have 4c kinky hair. Not curly, coily but NAPPPPY, tight, kinky hair. So I wanted to be reassured that I would get a stylist that had the ability to deal (yes DEAL) with this type of hair.
Fast forward to appointment day and I unfortunately got a stylist that had some experience with «textured» hair… But i dont think she was ready for my hair texture. She was VERY VERY kind and polite — but in the end my hair wasnt «bone straight» as I hoped for. after 5 hours. It was straight-​ish.
Also there were two instructors floating around and speaking and engaging with guests and students. Not once did one come up to us while she was working on my hair. Wait, one came up to me to offer me candy (it was halloween day).
My feedback is that folks needa learn to work with african american hair. Not halle berry/​zendaya /​beyonce hair. But maybe lupita nyongo/​?ueslove hair. Blow dryers with combs are part of black hair 101.
I doubt ill return to PM but i would reccomend for non African American hair customers because in the time there I saw some awesome work happening.

I’m a blogger for
and other known style blogs and I’m writing an article on «Cheaper alternatives to $$ Salons» and I made my way out to Paul Mitchell.
Basically, If you’re willing to risk your satisfaction and hair health then come here — unless you know a stylist and visit them frequently and have a relationship don’t bother coming here, please.
I came in to see what they could do to help me, as I died my hair a pale blonde and had some slight orange that nobody but me could notice. The stylist was a sweetheart but her teacher was incompetent. I sat in the chair for four hours and they gave me highlights to correct orange which was fine but right after toned it and ruined it because they weren’t actually paying attention to the hair process. The teacher told the stylist to take out toner too soon which means we then had to add another series of toner on my hair. Talk about Damage City. Basically my hair was a flat shade of brown and my highlights were non existent.
Why did I waste time & money to come here?
Basically I should have stayed home with my blonde hair I did myself instead of paying for them to reverse the job. On top of it they wanted me to come in tmrw to pay more for the highlights I requested and they already did from the beginning — I think not.
Basically– the students try but the management and teachers don’t really care and have no clue what their doing. Don’t come here for color.

I booked from Unilocal and had a confirmation said «Congratulations! Your appointment with Paul Mitchell The School Pasadena is confirmed, —» but my booking was not there. So I could not receive the service. And they were not apologetic at all. The girl was like «You have to wait till we send confirmation.»
Um… in my e-​mail, it did not say so. VERY RUDE.

Look this place is awesome. $ 12 for a hair cut? And using Paul Mitchell products? Count me in! I have used schools in the past for my haircuts and never have been disappointed. It’s not like the students go willy nilly on your hair. They listen to you and an instructor comes and checks on the student’s handiwork.
The salon itself: Very spacious. Even though there was a girl next to me getting her hair done there was more than enough room that I didn’t feel crowded at all. It’s also very clean. And their bathrooms are clean too! Double bonus points.
The people working at the salon: Now I judge hair salons by looking at the people cutting my hair. I feel a hair stylist most effective advertising tool is their own hair. The majority of students here and the instructors have impeccable hair. So much so there were two students whose hairstyles I wanted to copy.
Ease of scheduling: Simple. I filled out an online form and within hours was contacted by Chris from the front desk to set up my appointment.
Service I got: Haircut and style by a phase I student and she did a PHENOMENAL job. I came in just for a trim (I have extremely long hair) and she not only trimmed off all the split ends, but kept a lot of the length. Love it!
Did I mention that each hair cut ALSO comes with shampooing, conditioning, scalp massage, and blow drying style? At $ 12 it’s seriously a steal. And I timed my salon visit and from start to visit Daniella spent 1 hour and 45 minutes with me just to make sure I was taken care of. What great customer service.
When I checked out the receptionist mention they were doing 50% of ALL salon services. So my $ 12 haircut became $ 6. The frugal part inside me did about 10,000 backflips upon hearing that. Who doesn’t love saving money and a good deal.
Tip: PLEASE tip your students IN CASH. I forgot to bring some because I thought I could add it to my credit card, but tipping them is separate. So BRING CASH and don’t shortchange them. They are students and are spending a lot of time with you.
Parking: Park for free for TWO hours on Hudson street. Do NOT park in the structure they do not validate. Parking on Green is free for one hour, but I don’t think it’s enough time to get the services you need done.
I’ll be coming back for Brazilian wax so we will see how it goes!

Everything always comes out perfect. Very friendly people. ELLISSA was very patient and took her time to get everything right.

I did not get a hair cut for over four years and had super long hair. I have been too scared for anyone to touch them but Faith at the Paul Mitchell school used the scissors perfectly. I love this place and am definitely coming back next week for an ombré.
I highly recommend this place to especially hair chit phobics like me!

Have to write my review about Rhandie (Phase II) before I forget. Rhandie was awesome! So I came in with really dry, long and damaged hair. Absolutely needed some styling and cut. Glad Rhandie was there to help me. She’s very sweet and very focused, detailed oriented when she was cutting my hair. She really took her time and I’m glad she did. I knew I was in good hands when she told me that «she’s just good at cutting hair» — which I really like the confidence in her. Haha.
After all the fuss and mess I’ve given Rhandie, she did a blow out for me! In the beginning, I was just not used to all the poofy-​ness but I loved the cut and the curls she did! I also got a lot of compliments on my new hair-​do! No more «long hair don’t care» mentality because I do care, but I was just so busy to get myself to a salon. I’m glad Rhandie was my hair stylist. She was wonderful!
I always have a good experience coming when I’m at Paul Mitchell. The price is reasonable and the students here are amazing– from my observation.
I would recommend making appointments.

Thanks to Crystal the instructor you ROCK!!!
This is the reason I continue to come to Paul Mitchell.