I was worried after reading the previous review, but this was the first place to give me a PT appointment, so I went. I fractured my left tibia and fibula and cannot bear weight for 6 weeks. I went there for my 1stPT therapy 2 weeks after surgery. The facility is small but Nancy was attentive, asked the right questions about the surgery and what I can or cannot do. She gave me realistic and fairly simple exercises to do at home, and after just 2 days, I have noticed improvement in the range of movement in my knee and ankle. Cannot comment on their billing as I have not received it yet.