FedEx Office Print & Ship Center

No wifi. No wifi. No wifi. No wifi. No wifi. No wifi. No wifi. No wifi. No wifi. No wifi. No wifi. No wifi. No wifi.

Chris was so wonderful! I’m a little new and did not understand how to copy photos by myself. He was patient and kind. Thank you again!

ZERO customer service skills! I went in there to scan and email my resume. I’m not very computer literate and they charge here for their service so when I asked for some help I was shocked when she had a attitude with me. In a time where so many people need jobs the fact that this lady could have such poor customer service skills and be so rude to customers is astounding! I am in the customer service industry so i can tell you without a doubt I would go above and beyond to make a customer happy. Besides that as a person why not just be kind and help someone out? wish I had gotten her name. All i can say is she had dark shin and hair and a mayor attitude problem. i hope her employer takes a moment to read this and reflect on the kind of un-​helpful person is working there. 12÷16÷15

WOW! After using this location for over a year now to do our business posters and flyers serving our customers well over 1000 in a week, I was told today they cannot print for me anymore. «it has been brought to our managers attention that some of the things you are having printer are offensive to team members so we will no longer be able to print for you behind the counter.
First off. … I have never had nudes printed at this location, or anything illegal so they must have issues with gay and leather oriented photos and events.
Their most recent 5 star just changed.
HUGE mistake.

Love Fed Ex Kinkos work centers especially the ones with Kyra!
First had pleasure to meet Kyra at Kinko’s La Quinta some years ago and her professional work ethic really impressed me. As she was focused on her duties for Kinkos Fed Ex and she sets a stellar example!
Even better was opening of this location in Palm Springs!
I spent many days in this location photo copying and laminations and reports for an employer who still hasn’t reimbursed me for these expenses!
Yet not Kinkos issue! This location rocks!
No I’m not related or friends of any employees out of being a customer!
Ah drink a Cameron Hughes
Crooked line of wines not!
Thanks Kinkos Fed Ex!
Palm Springs location deserves performance bonuses/​raises! God bless

Worst service Ever can’t even find my house ! waited 8 days for a 3 day delivery !

Called about by parcel not being picked up for a scheduled return and got a Mexican girl on the line who spoke so fast and ran all of her words together with no articulation at all and after she stopped talking I told her that I could not understand a thing that she had just said and she began again with the same pace and lack of articulation that I again stopped her and told her that I still could not understand a thing that she said so she began again with no change or even any attempt at clearing up her speech impediments and problems in the slightest and then she put someone else on the phone a young white kid and I could understand him and got my information but he was absolutely clueless about my question of when my return parcel would be picked up as if to say; «Oh Well!» I hung up and will try again another day but this Fed Ex is staffed by mumble mouthed brick heads!

Beautiful facility, convenient location, right by restaurants and a bank! Now the experience inside the office, have chairs available for people if they are waiting for printing or shipping, staff the shipping desk with someone who knows shipping backwards and forwards, post some basic information like options and prices with a map of U.S. (at least). A woman began to help us with shipping then walked away and began working on a print job with us standing there, then Asst Manager walks over and helps us, line begins forming behind us.

Having a bad day? Then send a FedEx package from here. 3 minutes in the company of the counter help will make your life complete.
Surly counter helpers seem to have been trained at, then rejected by, the USPS.
To be honest, I was not aware of the permutations in price and services:
o air or ground
o morning, afternoon, or whenever delivery
o free or paid envelopes and boxes
o variable pricing rates for account holders.
There is no menu board or rate sheet posted, so each person’s turn at the counter begins with, «What do YOU want?» Of course, the newbees (like me) have no idea. The counter staff (as trained by the USPS) is NOT HAPPY about having to explain it all AGAIN. Needless to say, no one has a pleasant experience; not the newbees, not the wizened account-​holding frequent shippers, and definitely not the counter «help.»
My package now shipped, I’m sitting in the lobby typing this review. My «helper» Dawn Blecker’s bad mood continues as a steady stream of late afternoon customers is met with a cranky «What do YOU want?» Her joyless FedEx career will make you feel that your own life is not too bad.

This new FedEx Office location is leaps and bounds better than any other mail center I’ve ever been to. The manager and assistant manager were both lovely and very involved. I shipped two full carloads of items FedEx ground from here. They cheerfully helped carry everything from the car to the store. Then eagerly helped me box and tape. What a great experience. I had literally been to another FedEx Office location in Studio City the day before and had had the polar opposite experience. I was hesitant to come back to any FedEx Office after the chaos I had experienced at the LA location. What a complete difference this Palm Springs location is! They were patient, highly articulate and enthusiastic. Matt whose badge says «in-​training» was fantastic as well and had the patience of a saint! Three cheers for the three fantastic guys I interacted with here, and trust me I am a super picky customer!!!