Bed Bath & Beyond

The worst customer service. Impossible to get assistance from salespeople. I think there were more people working than customers and it still took forever to check out. Terrible.

Great experience. They had a complimentary gift wrapping station which was perfect for our last minute shopping. Amazing costumer service! I clumsily broke the glass of the frame I had already purchased as I was putting my picture in. They allowed me to exchange it right there and I was SO relieved! Highly recommend this store! Thank you!!! :) :) :)

We came in twice yesterday. Once to buy a new comforter and accent pillows and received excellent customer service. When we got home we realized we forgot a bed skirt and sheets to match the comforter. When we came back we had some excellent assistance from Mary. Not only did she find us the exact items we were looking for she found us a great deal on the sheets from the same company who made the comforter. Thanks to everyone at Bed Bath and Beyond. We are very satisfied customers.

I love this store! Everyone that works there is so pleasant and helpful. They are all willing to help you find what you are looking for and take the time out to help you when your indecisive. I recently purchased a item online that wasn’t in the store. I wanted to return it, and had no problem taking back to the store for the return. Love this store and the people inside!

Nothing more annoying than walk through any retail store and having to listen to 4 different loud songs playing over each other at the same time. Finally found out why, Bed Bath and Beyond’s vendors pay Bed Bath and Beyond to play there music. Not trying to be negative, but why would they do that, when your trying to purchase something that needs your attention. Very annoying!

Awesome.
Good selection of all things.
Good customer services in sheets and bath today by a young lady, she knew enough info on sheets to help me.
Register area for brides, grooms, gifts – was good too.
Rebecca at front cashier is awesome, she is one of the best people I have seen in this position from Walmart to Nordstroms – she is professional and stays focused on duties of stores.
My favorite Bed Bath and Beyond.

Great place for getting towels and curtains, and the clock radio to charge your iPhone! Always nicely laid out and staff was very nice… Plus the AC in Mira Mesa was helpful on a hot day!

I have to tell you, customer service at BB&B is superior. I bought a Calphalon 12 cup coffee maker at BB&B at the end of September, 2012. Today I woke up and found that the coffee maker ceased to work. I called BB&B in Palm Springs (where I bought it) and explained what happened – especially since I bought it 7 months ago. They told me to bring it in with the receipt, which I did, and they exchanged it with no questions asked. Now that’s what I call customer service. BB&B will be my place to shop for anything for my home!

Thank you for helping me furnish my new home! I know I can always count on the quality, service and when needed easy exchanges.

It is all about manager Chris Rainwater. This store manager took the title of this store. bed, bath and «beyond» his call of retail duty to hook me up.
Here is the tale.
I wanted that disco ball backyard spike that glows in the garden at night. It has a that kind of funky and cool-​tastic vivid display of color in a cracked globe when the sun goes down. I tried to find this item in LA because my pot head neighbor (wait, medical cannabis patient) had them in his potted plants on the balcony. I LOVED the Alice in wonderland look of his balcony.
I tried to find one, no luck… I figured I’d wait go to palm springs (my weekend place) and try that enormous store on Ramon road… they didn’t have it either.
BUMMER
So manager Chris R. Saw my disappointment and feverishly searched the other side of the store front and back.
Not having this item in stock he called palm desert location, they didn’t have it either!
So he says, «Let me try La Quinta store, I live there so I can swing by and bring them here if they have them for you tomorrow.»
HE DID.
On his own time! If BB&B is searching to have the best retail customer service they sure raise the bar by having Chris R. At the front doing everything to make my experience at the store a memorable one!
It should be called «bed bath & beyond the call of duty» thanks to Chris R!!!

This place has a plethera of things to fill your home. Make sure to use a 20% off coupon, which they send out all the time (and although the coupons have an expiration date, they’ll still accept them if they’re out of date).

I just love Bed Bath & Beyond, they always have what I want and more and I love the coupons. I always buy my Yankee candles there with the scent of the month you can save even more. Great kitchen gadgets, towels and bedding too!

The girl at the register closest to the entrance goes out of her way to greet customers coming in, even if she’s busy handling a transaction. As you walk around the store other employees from other departments always acknowledge you and ask if you need assistance. The store is very clean and organized. I enjoy the $ 5 off or 20% off coupons they send in the mail. I have purchased items with expired coupons and they still take them. It’s a very nice store altogether, I would go back again and again … and again!