Chase Bank

Sharon the lee teller is very warm welcoming as i was figure out what to say she already understand me… so hopefully when this check cash i can go and get my car from speedway

This bank is such an inconvenient. They never provide pens after closing hours. Ridiculous !!

I love this Chase bank. I would come to this Chase Bank all the time when I worked nearby; now I come here when I can because I live far. The staff here is very professional. Always help me out. There ATM’s are always working.

Awesome location. fast service

I was very pleased with the service they provided. Everyone was pleasant and helpful. They provided free service with no questions. I will definitely bank with chase

I could care less about rating banks because I usually run in for a minute and then run out. However, I recently had such a sour experience here that I wanted to make sure I took a few minutes out to make it known.
I’ll first say that Chase’s notary policy is senseless. I needed a document notarized but needed 2 witnesses. I asked for help with the witnesses because they can’t have employees be witnesses (even though the person whom I was sending the document to said it’s no problem) but they weren’t willing to help. After leaving I quickly found a lawyer’s office who was more than happy to help me.
Anyway, before seeing the person who does the notary, I had asked another employee about it. He didn’t seem very interested in the first place and acted as if his cell phone was more important. (Must have been playing Angry Birds) But he responded to me with the words that got this posted, ‘That’s not my problem, that’s your problem.‘
It wasn’t even 10AM so it’s not like he was having a bad day. The guy had this look like he’s only there for important people but shouldn’t account holders be considered important? I can laugh at it now but that kinda service is so unprofessional its amazing. If I was treated like this with such a small concern, imagine if I wanted to do something major. If I ever do, it definitely won’t be here!

This Chase bank is not very helpful and they are not very welcoming. Yeah, they smile at you and say thank you after you finish your transaction but that’s the best you’ll get. After many calls from chase survey people asking me of I was greeted and welcomed It seems obvious they arent doing what they are suppose to do. They need to change their atmosphere. I had two issues here because of the type of transaction and they could have easily solved the problem if they knew their job better but because of lack of knowledge I had to go elsewhere for help the second issue I had I simply went to another Chase in Long island City and the the transaction was not even an issue. It is so sad how stupid employees can mess up a view of the whole company. The only reason it gets a 2 star rating is because this is where I opened my account and the banker who helped me open that account was actually helpful. If you don’t want to be bothered try not to go in here 80% of the time they always try to get me to sign up for something and they make it seem like they’re helping you make the deposit but it’s a trick to talk to your death until you give in to one of the offers… kind of annoying :/

This location the staff shoots rude scowl profile looks from head to toe at patrons as I did not feel welcomed or inviting. To the staff it’s just a job which they appear unhappy as they wish it were the end of the shift to get through the day. The hours of operation is also a blockage for one’s convenience in day-​to-​day life as they promptly close at 4pm Mondays through Fridays.
Bankers are better off going elsewhere for all their banking transactions.