Len Stoler Ford

I had my brakes changed, got an oil change, and had my rear differential service. These guys got it done in one day return time, and for a really reasonable price. I’m not really sure why they have so many negative reviews because when I talked to the guy on the phone he was absolutely kind and I would 100% go back.

I bought a used Lincoln here. If I could have found the same car anyplace else, I would have gone there knowing what I know now. For example, my Lincoln comes with a coded entry on the door. The service department charged me $ 35.00 to change it (although I don’t know that they actually changed anything since the salesman told me the store didn’t know what the code was – maybe the service department knew how to look it up with the VIN). Most cars come with two keys – it is not something people will check prior to buying the vehicle. This car had one key and they would not provide a second unless I paid them. I paid someone else instead and felt better about it. The Finance guy tried to charge me $ 200 for getting me a loan-​a total sleazeball move. He put it in and then folded the loan agreement over so I would not see it. Two tires needed replacing due to internal problems, but their service department said they were fine. I have two mechanics, who don’t know each other, who disagree. They both said the tires should be replaced immediately. Although they claimed their $ 595 dealer fee was because the car had been thoroughly checked out by their mechanics, their own service department found that the transmission oil was dirty when I brought it back to check something else. Also, the air filter was filthy and needed to be replaced.

We came in off the street with specific parameters that weren’t easy to fill. The other two dealerships we went to were less than helpful. Dave found us something that hit our price point. However, it wasn’t quite the right car. Rather than give up, Dave found us something that worked for $ 30/​mo more and made us very happy. It took a lot of dedication and time but he put in the work. I’d recommend this dealership to anyone.

since 1997, i’ve bought 6 lexus and 3 fords from them… while i wish they had some sort of customer loyalty program, i generally come back to them because i feel like i get the best deal… there are so many scams out there from other dealers… len stoler represents the best looking house in a dilapidated neighborhood…
do your homework… present a reasonable deal… and i suspect you can come up with a mutually beneficial purchase… i have 9 times before…

I had the worst experience here one can imagine. The sales manager (Allen) dishonest rude and unprofessional person. Stay away if you want to be treated with respect, you won’t find it here.

My father, who is 95, went to get his Ford Five Hundred air conditioning fixed for the second time in less then 9 months. He made an appt. to go and get it checked out. Len Stoler auto repair dept did find a problem — and said they would have it fixed by 1pm. When my father didn’t hear from them at 3pm, he called. No one returned his call for 2 hours. Finally, someone got back to him, and said they had to order the part and wouldn’t be in until the following Wednesday. Today, Wednesday, Dad took his car back, and it sat all day today, no call, nothing. They promised the car by 1pm. At 5pm he called and they said they were to busy to get to it. (even though he had a promised appt). Now, it won’t be ready until late tomorrow. This is disgraceful. I plan on calling up the ladder on this treatment. The part cost well over 1500.00 so this is not a small price to be put off. Their excuse? They were to busy. You can bet this isn’t sitting well.