If there are negative stars, I would definitely give them negative 5! HORRID men with HORRID customer service skills. Just rude to the core. I walked in smiling and asked to see a specific item. Wasn’t even shown the case. Found it myself. There was no one else in this store to even blame for not being hospitable. I asked questions since I wasn’t super knowledgeable on this item. The dark haired worker with glasses rolled his eyes at us. I even heard a grunt as we left. Just deplorable. I will NEVER do business with a store who doesn’t respect the people who pay them. Their customer. And believe me, I will tell my story over and over.
Dina B.
Classificação do local: 4 Overland Park, KS
I had them find me just the perfect heart shaped solitaire for my wedding ring after I lost one of the diamonds. They did such a great job! I will recommend them always — especially for one of kind diamond jewelry!
Jules B.
Classificação do local: 1 Overland Park, KS
Horrible customer service. I’ve never experienced such an awkward and humiliating time as when I came here. The men inside didn’t even greet us. We called ahead to see what the price range would be for our item and when we walked in they told us that it was 4 times more than what it was over the phone. He made us feel like we were idiots for asking questions about their products and didn’t even give us a receipt for our purchase.
Gary P.
Classificação do local: 3 Overland Park, KS
There is a very strange vibe in this place… it’s like they don’t want you to come in. That aside I have sold some precious metals there for a fair price, but it is not a welcoming atmosphere.