Party City

This store was disheveled, disorganized and filthy. We found a theme we liked — but not much variety. Luckily we looked down another aisle and found more items that matched the theme. However none of those items were priced. Ugh. Variety was so/​so. I give 3 stars (instead of one) because I called in advance and the employee who answered was super bubbly and friendly. Also the girls at the register were also very sweet and helpful.

This shall be a shorty.
I like party city for the items they carry and the prices… But idk if it is worth the horrible customer service, to be honest, it sucks. Not friendly and the wait in line to pay has taken up to 15 minutes at times. Not cool!!! You sure know how to fizzle out my party vibe I have when I walk in.
3 stars is being generous and only for the merchandise

The Paci Fairy hath descended upon our home…
After nearly 4 years, I had finally had enough of my daughter dragging her 11 pacis around (yes, 11). And the bad thing was, we couldn’t buy them anywhere except Australia or England. Rippa!
So the Paci Fairy stepped in to save the day! I went to Party City and was able to pick up a really cute themed bucket and fill it to the brim with all kinds of little goodies that any kid would go crazy over. Tattoos, stickers, bubbles, candy, tiny notebooks, squinkies, chocolate coins, compressed washcloths — you name it, they had it! I also bought a big pack of Minnie Mouse balloons to tie to the bucket (inflation was included in the price).
So I was happy. All the items ended up being about $ 40. At the counter, which was not very busy, the girl split my first balloon open. This was the last package of these particular design in the store, mind you. She asked if she could sub a different colored star and I said of course. She continued to inflate the rest of the balloons and when it came to the main one which is quite large, I thought it didn’t look *that* full but it was a little cool that day so I thought maybe it was that. Also I’m not a balloon inflation and connoisseur, so who am I to judge? At any rate, I completed my purchase and got out of there.
The store was very clean. Workers are nice enough, but a little awkward. I think prices are great.
By the time I got to my house — which is less than 5 minutes away — the large balloon that looked weird in the store was definitely much lower than the others. It was squishy while the others were fully inflated. I was surprising my daughter with them because we had taken all of her pacifiers so I couldn’t drive back and exchange. Besides that, I had bought the last one… there was nothing to exchange it with.
The Paci Fairy knocked on the front door and my daughter opened it and squealed with excitement. Forgetting all of her sadness over losing her pacifiers.
The properly inflated balloons lasted well over a month. The other one barely lasted the day, which was unfortunate because it was the main one and her favorite. A little quality control would have gone a long way in this instance.
We’ll be back but I’ll be checking our balloons a lot more thoroughly next time!

The merchandise is good but the employees… wow. I went in to get a ballroom for my dad’s birthday. It took her 15 minutes to blow up a balloon and tie some string around it. Very disappointing

I agreed with the others that they have great supplies and are huge, but they need help in the service department.
I called on my way there to ask if they were on the North or South side of 135^th so I knew which lane to be in when I got closer. The kid said, «Umm, I don’t know.» I then asked what are you next to. The kid replied, «We are in front of Sam’s Club.» I said okay then you are on the North side of 135^th in case any else ever asks you.
I get there and he is the only person I see working and he has 4 people in line trying to check out.
I can’t find anyone to help me find what I need, but I stumble upon it and go to check out. I am now the 3^rd person in line and 2 more line up behind me. At this point the kid realizes he needs to call for back-​up. He pages someone else to come to her register and splits the line so we can all check out faster.
Maybe they just need better training or more staff. I will go back because it is one of the few party places in town, but I may hit Wal-​mart first to see if they have what I need they would be cheaper by far.

The best for Halloween and party supplies.