Metcalf Auto Plaza

These guys are crooks! Go to Jack Miller they got us done with no money down… thanks jack miller staff
I would give them a zero if that was posable

NEVER GO HERE. If I could rate this place lower than one star I would. This place is completely false advertising! ESPECIALLY their website. Claiming they help people in tough situations and work with people that have bad credit and do financing. I go in, desperately in need of a car and the two men who helped me were particularly CREEPY and asked a lot of person life questions. And when I had finished answering their questions they would just stare at me. And so to say the person who I was co signing DO NOT have bad credit at all. Have made all our payments ON TIME. Never once late on anything. And they completely denied the person and I for completely UNCALLED for reasons. Because my job history is too short??? I HAD JUST MOVED HERE. These people that work here and just trying to make a quick buck and don’t care about their customers. Even though the people who they were financing to looked a lot less off then I am. NEVER GO HERE. TAKE YOUR BUSINESS ELSEWHERE.

I came in with good credit and they denyed me for various bullshit reasons and didn’t even try to work with me. I thought this place was for down and out people and here I am down and out, but they deny me. Do no go here the employees don’t give a fuck about you.

Went in wanted to test drive a vehicle and they won’t let you test the vehicle without filling out an application. Then they run your credit. I have always bought at a regular dealership and this is weird to me. Then when I was angry about them running my credit because of the ding on my credit they stated it didn’t matter. Will NEVER go there again. The car I wanted to buy was 5k over the blue book value.

Great place to get a used car bought a 2004 Ford Escape from them about a month ago and no real problems. Check engine light came on, they took it back to the shop and had it fixed in an hour. Staff was great and the financing isn’t bad. Pricey but you are guaranteed financing and the terms are fair, considering if you are shopping this market you probably don’t have the best credit. The staff was nice and very upfront about the terms. I would buy from here again.

I have to have a car for my job. Inbetween our many blizzards last Jan-​Feb 2011, my old car had to have a new radiator — $ 500 during Christmas week! Then the next month, the water pump went out, tore up the serpentine belt I’d just had installed the night before, and threw a rod. In short, I was in a pickle!
I called Metcalf Auto Plaza and told the salesman my predictament. Being single and no other vehicle, I didn’t even have a way to get there. One of their salesmen drove the few blocks over to my Overland Park apartment and gave me a ride to their Metcalf dealership. When’s the last time you’ve ever heard of such customer service!!! I told him I did not want to go over $ 10k, and I wanted a car under 100k miles. He got me into a cute red Dodge Neon at just 78k miles with just $ 500 down. Within just two hours, I was driving home in my new car (used, but new to me). I was very appreciative and very impressed with this dealership. The salesmen, staff and General Manager were extremely professional and nice. It was an excellent experience. Anna K.

The first thing you do here – before you even look at cars – is fill out an application that includes work history, housing history, and five references of friends or family. You also need to provide a recent pay stub, current proof of insurance, and a valid drivers license. While you look at and test drive cars, someone from the back office processes your application, including running a credit check and calling at least one of your references. Although the process is tedious, it’s necessary due to their flexible down payment and monthly payment plans.
The staff were courteous, if distant. The man taking my application remembered my mother from the prior weekend, which was nice. All were dressed extremely casually – shorts or torn jeans, tennis shoes or trainers, T– or polo shirts. I had difficulty telling who were staff and who weren’t.
They have a rather small selection of vehicles, but they move their inventory quickly. On the lot yesterday were about 6 SUVs, 4 minivans, 18 sedans and coupes combined, and no pickup trucks that I could see. The most recent model year I saw was 2005, and the salesman verified that all of their vehicles typically have 100K miles or more.
My salesman didn’t push me to choose a vehicle, but I felt pressured nonetheless due to having already completed the application process. I looked at six sedans before choosing one to test drive. Most of them smelled of cigarette smoke, but they were fairly clean otherwise.
I chose to test drive a 2004 Chrysler Sebring sedan with 128K miles for $ 11K. Not a bad price for a buy-​here/​pay-​here, but not so great either. They provided the title history from Carfax, but I had to ask for it. The car drove well, and my husband was comfortable as a passenger, so we decided to make the purchase.
This is where the application process pays off. I was given a wealth of financing options, so I chose to put $ 1,500 down and make monthly payments of $ 350. On the other hand, when my mother purchased a vehicle from them last week, she chose to put $ 150 down. Yes, her down-​payment was 10% of mine, and they accepted it without blinking.
To save themselves money, they do very little maintenance to their vehicles between purchasing and reselling them. They top off fluids and make sure the cars will pass Missouri safety inspections (which mine did), but they don’t even change the oil.
In all, it was a decent experience for a buy-​here/​pay-​here. I’ve already recommended them to two other people.