The Home Depot

We bought a dishwasher at this Home Depot on a Sunday and canceled it a few hours later. Monday it was still being delivered on Wednesday and they told us we had to wait until the delivery people brought out the dishwasher on Wednesday and tell them we didn’t want it before we could be refunded for the first one and order a new one. This took quite a few phone calls both from myself and my husband before we got that straightened out. I really didn’t want to order the second dishwasher from them because the first one had gone so poorly but because it was kind of already in play with them we tried again.
The second one it was supposed to come on Saturday. Saturday we waited for a call from the delivery man and did not get one. Around 2 o’clock we called Home Depot and said «hey where’s the dishwasher?» and They said ‘oh you don’t have an order for dishwasher to come out today’. So after wasted more time figure out what happened they finally said ‘oh well Wednesday will bring up your new dishwasher.’ I’m not even mad that I don’t have my dishwasher I’m mostly mad at all the time we have wasted calling and waiting and calling back and waiting some more and we are not even finished yet. So I will leave this for now and finish it after Wednesday when the new dishwasher gets here hopefully.
OK so dishwasher was delivered on time on Wednesday! We also received a call from the manager asking how things went and he offered a nice discount for our aggravation, which was a nice gesture. I have to mention Ralph’s Transfer Co Inc who did the installation of the new dishwasher and took away the old one. They did a fantastic job, very nice guys, good vibe, had it done quickly and made it look easy, which I’m sure it wasn’t because that old one was probably over 15 years old and backwashed into the sink most of the time when it drained so I’m sure it was a disaster with the hook up. But but no issues, everything looks great and runs beautifully.

I just bought my first home and came to this store with my parents to get some of the necessities. My mom requested help and they sent over an employee by the name of Mitch.
From gloves to ladders to mailboxes to weed eaters, Mitch was extremely knowledgable, friendly, and patient. We found everything we needed and left confident we had made the correct purchases.
The woman who checked us out was also extremely friendly and helpful!

As I was running errands the other day, I ended up at this Home Depot to purchase something for one of my projects. I ended up getting such wonderful assistance from the Home Depot stuff and didn’t even expect it. I came in with out knowing exactly what I was looking for or needed and left having learn something now. Definitely will re-​think of coming to this location versus the usual one I go to next time I have a project

This Home Depot is a nice place with average prices. The staff is very friendly and the place is run very well. But it seems to be a little hidden. It’s easy to miss where the location of the place it. You have to know about it or you will pass it. Over all a nice place.

We went here for the kids crafts day that occurs every first Saturday of the month. This location gives Capri sun juice drinks, water, and popcorn for the kids and adults with the craft packages they have. We have been to other locations and found this one to have the nicest staff and best amenities.
It makes it worthwhile to shop here for home improvement needs as well!

I was helping my parents remodel a rental property in the Millenia area and Home Depot happened to be right down the street. I went in the early afternoon so the store seemed pretty clean. I think they were doing floor set or inventory since there was an associate in almost every aisle.
This to the Hispanic female associate in the Kitchen Cabinet department. She was very gracious and patient in assisting me order a custom vanity cabinets for two bathrooms. She explained the differences in the laminate and helped me select which type of wood cabinet look best.
I had not trouble locating an employee to assist on the floors either. I was wondering around the aisles looking those large frameless sheet mirrors for the bathroom and I had two associates hunt them down for me and select the correct measurements. They informed me that they just reorganized everything on the floor so that’s why some items were not in the labeled aisle.

I don’t tend to frequent home improvement stores but recently I was helping my aunt do a few things at her condo. Not sure if things are changing in the industry as a whole or I just got lucky but I was here on a busy Saturday afternoon and there were staff everywhere. They were very helpful I might add.
Big shout out to Jeff in doors!
He came to my rescue as I stood mystified by the choices of bi-​fold doors. He even went as far as to run and get me a proper cart because even though I knew I needed a set of doors upon entering the store I had grabbed a traditional cart instead of one more suited for my door hauling needs.
They had plenty of lines open and I was in and out of the store much quicker than I had planned.

Home Depot sells you an inferior product at retail price, then subs out to the cheapest contractors possible… they remain only a middleman!!!

Not enough inventory at this place. My experience is that usually I find what I look for but they don’t have enough, or they just don’t have it. I rather drive a bit farther and go to Lowes.

My roommate and I spontaneously decided to paint our living room and went to Home Depot to pick up paint.
The guy in the paint department was very nice and helpful. He gave us suggestions on which type of paint to buy and also reminded us of other items we might need (tape, rollers, etc.).
The store is clean and the employees are always very helpful!

Since I just bought my first house, I spend more time at Home Depot than I’d like to admit to. Went to this location Monday for the first time in ages. It was still early, so the store was quiet.
Went to the paint department first and the gentleman working there was very quick and helpful.
Keys was next. No one was there, but I only had to wait a minute or two before someone saw me waiting and sent someone over.
And finally, asked someone else where to find air filters and was pointed down the exact aisle. Great that they know the store so well.
My only complaint seems to be that there are only self serve registers open that early. Well, other than the registers in the contractor area. But those were busy.

Kind of feel bad about writing a negative review when the other reviews are so positive but here we go. Had a few items I needed to pick up this past week to tweak our move into our new home and Home Depot at Millenia is just down the road. Have been to this location a few times and have had pretty good results. Not a huge fan of the location as you have to deal with all the Millenia Mall traffic and then it’s a ways back to get to the store but that’s neither here nor there.
On this trip I needed 3 quick items. I found the first two rather quickly and proceeded to look for the third. One of the closet organizers in the kids bedrooms has those God forsaken wire dividers that won’t let you slide anything more than an inch. My third items was a fix I know is available that you attach to the wire rack and then put in your own rod. After searching and finding the area I thought it would be for a good 10 minutes or so I decided to do what we men have a hard time in doing and that is to ask for help. I search for ANYONE who might be working nearby for a good five minutes to no avail so I decided to give it a go again alone. Another 5 minutes and I was about to give up when I saw down the main aisle two guys with orange on. I walked down to them and waited as they finished their conversation. One looked up at me with a «what the hell do you need look» and asked «you need some help?» I told him what I was looking for and he responded it was on the aisle I had been on. I responded that I had been down there for about 15 minutes looking and couldn’t find it to which I got the response «that’s where it should be.» Then they turned around and started off to wherever they were going. I went back and looked for a while again and after moving boxes that were piled on top of what I needed I found the two remaining I guess in the store. I still could not find the rod that would fit. I knew a dowel would fit so I st out for this which I found rather quickly. To this Home Depot’s credit I needed the piece cut and someone who did not work in that department got a hold of the right people and it was taken care of quickly.
It would have taken those workers one minute and 3 aisles to point me in the right direction but as it was an hour shy of closing I am sure the customer was not priority number one.

First I have to say that this is the best Home Depot store I’ve ever been to. On top of that, I’d have to say that this is probably the best home improvement store I’ve shopped at.
I shop here both for work and for personal needs. They always have exactly what I’m looking for. A great selection and variety of items for whatever job you’re tackling.
The staff is very helpful — often finding someone at every turn awaiting any questions you have as far as help and advice, or simply help navigating and locating something. They’re always willing to help load your vehicle, too.
The store is super clean and very organized, and the layout is very easy to use to find what you’re looking for. There is never clutter in the aisles, and everything is usually in it’s place on the shelves.
The prices are about average compared to other home improvement stores, but I always feel theirs are just a tad lower.
I always choose this location for any home improvement job I’ve got coming up, no questions.

My boyfriend and I feel like we’ve got this layout memorized — as new homeowners we’ve been to this location A LOT in the past 2 weeks. Absolutely love this location — the staff is super helpful and we found a great deal on a new washer and dryer!
Although navigating the shopping plaza gets on my nerves because of the traffic and general insanity– it’s the nearest location and is pretty convenient.

If you are a clueless customer that is in dire need of a tools guide shop, or are just looking to make changes to your living area, then Home Depot is your place. The staff are always around to answer questions and help out with providing extra ideas. Whether it’s to upgrade, decorate, or creating a new area in the house the staff at Home Depot are very informative.
I also recently found that the garden area is gorgeous here. The flowers, trees, green life are really well taken care of. Every plant comes with instructions advising what type of living conditions it can handle and it’s needs. A kind staff member helped me pick a cactus for my porch, along with providing me with additional caring instructions. Home Depot helped me with becoming a plant owner. Hooray!

This Home Depot is worth a review. I’ve been to this particular HD four times in the past week. We went on Friday to select paint colors, and the young lady behind the paint counter was EXTREMELY helpful in selecting the colors, and recommending complimentary colors. In addition, she reminded us of what we would need to do our paint job without forcibly up selling us. We returned on Saturday for more, where she was working again and remembered us, and remembered the colors we had used. She also helped us with purchasing a sample color, and was very knowledgeable about the different paint products available for purchase.
When we returned on Tuesday, it was someone else working the desk, but he was just as nice. We had returned to purchase the full paint of the sample color, and he took care of us quickly, and also asked the right questions about necessary supplies.
On Wednesday, we returned for our final visit, with our friend at the desk. She remembered us, remembered our colors, including the sample color we were just testing, and was just as nice the third time. Even though we were there within minutes of closing, she took the time to ehelp us and ask if we had everything to finish the job, all while helping two other customers. The women at the cash register were great too, friendly even though you knew it was the end of the long day.
This has been a long talk about the pain department, but can’t neglect the other areas. While waiting for the paint to be made, I wandered away to play with lightbulbs, and when I got lost a sales associate who saw me wander by twice stopped what he was doing to take me to light bulbs. I also found a lightbulb that I’ve been looking to find for over two years, they finally had it here!
If you are looking for a home improvement store, I would recommend this one whole heartedly.