«Nothing wrong with a Free Latte» I had a Birthday Reward on my Starbucks card, so I stopped in for«anything I wanted,» which was a half-caf Latte with 3 Splenda and a shot of cinnamon. The promised half-caf was delivered as decaf; but, I was in hurry and didn’t complain. The cinnamon shot was a little more sweet than spicy, so I’ll stick with the sprinkles next time. Nothing wrong with a free latte, except when it isn’t what you ordered. Oh well, I put $ 100 on each card; and, gave one to my wife, so she can treat my daughter and her friends whenever she wants.
N B.
Classificação do local: 3 Orlando, FL
A-Ok. Nice location, clean place. It was packed then I went Saturday morning. People taking the orders looked like they needed a coffee to light up their day, hehe… They weren’t rude or anything but nothing special about their service.
Ho L.
Classificação do local: 3 Orlando, FL
A perfectly average Starbucks located in the Waterford Lakes Plaza. A good number of tables inside and out, and decent service overall.
Teresa A.
Classificação do local: 5 Coconut Creek, FL
I spilled my coffee all over me and they gave me two free ones. Amazing customer service!
George D.
Classificação do local: 4 Orlando, FL
Came to this Starbucks location one night after dinner. I must say parking around this location can be a little difficult. Seeing in the inside is a little bit limited. And since this is near The University of Central Florida there are a lot of students both inside and outside. It seems like everybody just kind hand out around there, making finding seating outside A little bit challenging. As always the coffee is very good at Starbucks. And the barista even mention that they were brewing fresh coffee, if I minded to wait few minutes get fresh cup. I cheerfully waited. Go to this location anyways, it will be hit or miss depending on what time of the day it is.
Angie K.
Classificação do local: 4 Orlando, FL
Baristas are all very nice & efficient. They are eager to help the next person in line, which I might add, the line can get preeetttttyyy long. But this is my one-stop-coffee-shop and I love it! Try the ‘toffee nut soy chai latte’(either iced or hot). I promise you… It’ll be your next favorite thing.
Michelle M. C.
Classificação do local: 4 Orlando, FL
This is like any other Starbucks… BUT, gets super crowded and sometimes they seem low on staff. So be ready for a huge wait time, unless you order through the App.
Jason F.
Classificação do local: 5 Orlando, FL
Our experience at this location was great and the staff was very courteous and friendly. Enjoyed our visit!
Mustafa A.
Classificação do local: 1 Orlando, FL
No kindly people They don’t deal right with us I came to this Starbucks in Dec/24/2015 at 8 pm and I ordered hot chocolate, they told me that they closed although the main door was still open and some customers were still there
Jess H.
Classificação do local: 4 Sunrise, FL
I’ve come to this Starbucks plenty of times and I’ve never really been disappointed. I only usually come here when I need coffee and it’s before 8AM. The service is pretty quick and the employees are always happy(which is really nice to see early in the morning)! The lines don’t get crazy here early and it can be nice to study at this Starbucks late since they are open until 11:30PM Monday-Thursday and until midnight Friday and Saturday. On Sunday they close at 11:00PM Overall, this is a nice Starbucks for a quick pit stop and even for staying a while. They have a good amount of space/comfy chairs and outdoor seating(which will be nice when it gets chilly out).
Jami V.
Classificação do local: 2 Orlando, FL
It’s not the coffee – the coffee is reliably delicious. But the line! The line is out the door! Then – even though I’ve only ordered a simple iced coffee, black, I have to wait for all these frappuccinos to get blended – a further 5 – 10 minute wait for what really is just someone pouring delicious iced coffee into a cup and dropping in a few ice cubes. So, my review hasn’t changed much, but my tolerance for ongoing underwhelming performance has.
Cecelia K.
Classificação do local: 2 Orlando, FL
I like the overall location of this Starbucks and that it is within Waterford lakes but if you’re looking to grab a quick cup of coffee avoid this location. I’ve been to this location on several occasions and it is hit or miss. It’s never consistent on when it’s busy and when it’s not so I can’t say to avoid certain hours but it has been random for me. They have several high tops and tables(indoor and outdoor) but not the ideal location if you’re looking to study or work. Tables sometimes can be hard to come around as they are always full. The staff is friendly and work as quick as they can to prepare your drink but they could service the tables and cream and sugar stand more frequently as they are always dirty. I would say this location is busier than slow so come with time and patience.
Cindee P.
Classificação do local: 3 Orlando, FL
I entered this Starbucks at around 11:00AM on a Thursday, thinking that the morning rush would be gone, but I was so wrong. There was a line to the back of the café. I had already struggled for parking, so I decided to stay and jump in line. It did not go by fast, but it was not as slow as I expected. When I reached the cashier, I asked her if I can use a promo code(I’m a novice to the whole Starbucks scene). She was nice, but had that«duh, Stupid» sound to her voice when she replied. I placed my order and she asked for my app to pay, and it accepted the code. I was not sure if I needed to scan it again to pay or if the scan took the discount AND paid at the same time. I stood there for a minute and she said, «Next!», so I guess that was my queue to get out of her line. When I headed to the pick-up side, it was a little crowded, but there was room for me to wait at the end of the counter. I watched over the baristas as they deciphered the codes written on the side of the cups and hastily built the creations. They called the orders out either by customer name or specific drink. I finally received my drink and sandwich and I was on my way. This location is in a busy area, so it’s expected to be a little packed, but it was rather organized and I did not witness anyone complaining about their orders. They could use a little more manpower since it is in a high-traffic area.
Maria B.
Classificação do local: 3 Orlando, FL
Not my favorite location but it’s close to my home so it’s convinient when heading to work. For the most part everyone has been nice whenever I come in. It stays busy day/night, for the amount of traffic they have I feel like they could move a little quicker. Some of the Baristas tend to forget the cup sleeve when handing the customer there coffee so you have to remember to get one so you won’t burn yourself(other locations put them on for you)
Steve D.
Classificação do local: 2 Riverview, Tampa Bay, FL
Why wud a cashier think it is ok to handle my drink cup by putting her bare finger inside it when she picks it up to write my name on it??! Is this poor training, ignorance, or a matter of who gives a crap? Come on Starbucks, you owe your customers better. Filthy coins, great coffee = YUK!
Mike P.
Classificação do local: 4 Orlando, FL
I have probably been to this store more times than I would care to admit but since I have started Unilocaling I have been sharing my experiences at places I have been. The last few days I have been missing my Starbucks so I took my notebook with me so I could get some work done and get my fix at the same time. This store has been revamped twice since I have been coming to it. The staff is always friendly but as the baristas graduate, they are replaced so there are always fresh faces. This store is very busy at times but rarely have I had to wait more than 10 minutes but I try to avoid the 8am and 5pm rushes whenever possible. Those are the times you might actually have to wait a little longer but not much. The coffee is always consistent and the store is well maintained. The people that go there are a mix of all ages but always friendly. I have never run into an unsavory character in all of my visits there so I doubt you will as well. What you will run into are many college students or business professionals getting their cup of Joe. Over time I have sampled most of the items they sell and the quality is consistent but they could do away with the microwaved sandwiches to be blunt. Their selection of sweets is nice and usually fresh. This store is so busy I doubt things sit in the display case more than a day or two. One thing is for sure… I have put a lot of swipes on my gold card at this store! lol
Ali H.
Classificação do local: 3 Orlando, FL
This has got to be the busiest Starbucks I have ever seen! Even locations in the heart of downtown Orlando do not seem to get the constant traffic this place gets. There is always a line. Being that this location is also in Waterford Lakes, parking and traffic are horrible. They seriously need an employee just to clean up the common areas and keep cream and sugar stocked. This location strives on getting you in and out, so if you want a leisurely experience, don’t bother. Hit up a small, local coffee shop for a better time. The coffee is fine, however. Usually most of the pastries are gone, but the drinks I’ve ordered were all correct. I will stop in if I am seriously in need of a latte, but I’m glad Dunkin Donuts isn’t too far down the road.
Larry C.
Classificação do local: 4 Orlando, FL
I’ve read the mixed reviews of this particular Starbucks. The times i’ve visited hasn’t been that bad. I would say the traffic of people coming in the venue is pretty high which puts on a anxious mood and the cleaning of the areas get’s a little sloppy sometimes, but overall when you need that quick fix of coffee and it has to be Starbucks you’re in the area, trust me the baristas get the job done quickly. With your drink you won’t be dissapointed.
Kalvin K.
Classificação do local: 2 Orlando, FL
This Starbucks location is difficult to find parking in and there were issues with the drinks and personnel as well. The drinks were incorrectly made and we were in a rush so we couldn’t get it fixed. Even though we were in a rush, it took 10 minutes to get a refresher and a cup of brewed coffee. Very unimpressed with them.
Jeffeory H.
Classificação do local: 2 Miramar, FL
The reason for the rating I gave is they never clean the tables or take out the trash. I’ve never been to a dirtier location. Most of the time the trash is running over so people leave trash on the tables and all over the sugar cart. A girl yesterday dropped her drink all over the floor and they were immediately notified of the spill but it took them over a hour before they came and cleaned it up. The service is good but they need more help. With only 2 people working most of the time you’ll have a line. I like Starbucks coffee but I think that this location needs some attention. I study there almost daily and it’s a good place to go if you don’t mind waiting for a table or cleaning it yourself. The staff is nice and fast with your orders.