Directv

Deceptive practices. Called for repair said I was eligible for free upgrades but never said upgrades were not free but part of new two year contract. Supervisor never returned call. Techs said it happens all the time.

By far, the worst in customer service!!! The company will telemarket you, night and day and forever and then will harass you with customer service surveys to survey every customer service call! And if you cancel their service… good luck! They will charge you fees upon fees. If you ever consider DirecTV, don’t just walk away… RUN! In MY view, this is one corrupt organization! I WILL NEVER DO BUSINESS WITH DIRECTV AGAIN!

If you decide to get Directv please use me as your reversal #7 290 291 you will get $ 100 off at $ 10 per month for the first 10 months. ave had Directv service for a little over a year now. I really love the genie which is the upgraded box they give you, it costs 25 extra a month which seems like a lot but it is worth it. You can record 5 shows at once so you never miss anything and if you connect it to WiFi you can pretty much look up anything you want to watch instantly like Netflix. Plus I think you can get a $ 10 discount for being set up on autopay. They offer pretty good discounts for the first yr and you get the NFL Sunday ticket free for a yr, just make sure to find out what you will be paying for the 2^nd yr because it is a 2 yr contract and costs something like 20mo for every month left to get out of. Addtl tvs are 6mo and if you think you will want to add a tv get the equipment when you place your order. You can always take the extra tvs off but if you decide to add one later it will cost you $ 100-​$ 200. The only bad thing about them is if you have a billing issue you will spend at least an hour over the phone to resolve it. I think I’ve spent at least 10 hrs total time over this past yr, and it usually has to be sent to escallations which takes another week or so for them to fix. You usually end up paying and then they later credit you which is a pain. A lot of times you earn credits so if you call in to find out they can offer you free channels for a few months to check out which I like. Also you can watch directv from your phone or over the internet just by logging into your account which is kinda cool and you can stream Pandora and You tube from your tv as well. They allow you to suspend service for up to 6months if needed. And the last time I moved they did that for free. I would recommend it.