U.S. HealthWorks Medical Group

Come on complainers it’s a doctors office not taco bell.
On that note I have been here bi weekly since February, work injury. I’m in and out in 1 hour And that’s with the specialist. Plus I get reminder calls to keep me on track with my progress to recovery. Thanks Dr Barba

I went in to do a drug test for my employer and 50 minutes later (no person in the lobby) Im still waiting, I left I walked out. The slowest place ever!!!

Slowest place on earth! I wonder how many of their patients die of old age while in their lobby? If their past history repeats itself, I will wait for hours and never see a doctor, but a physicians assistant. And that’s okay, but not after waiting for hours! This is a group that truly appreciates the concept of having a captive audience!!!

I am currently sitting here waiting to be attended… I have 2 hours waiting, that’s ridiculous! Ladies at the front desk don’t have good customer service at all. So you’re kinda frustrated for the long wait and in addition you have to put up with unhappy staff. I just want to see the doctor: /

The receptions/​front desk staff are not welcoming nor nice. Waited about 3 hours from the time of arrival just for a simple physical exam. One I hour I spent just waiting for the doctor to see me once I got assigned to a room. Any place that provides good customer service should consider their patients time and make it a priority to get them in and out of there in a reasonable time manner.

I’ve been here 4 times in 3 years and I’ve never spent less than 4 hours here. Still sitting in the lobby waiting for paperwork after 5 hours. Was seen by an MD am hour ago and all I need is a copy of my physical. Terrible doesn’t describe the wait, I’ve been in and out of county hospitals faster than this.

Initially it was bad but they made up for it.

Horrible service!!!
Wait time is so long no matter what time you get there appointment or not be prepared to be there at least 2 hours!
Doesn’t even deserve the one star!!!

not bad only a 30min wait

Looks like the idiocy of this medical (might I add I am using this term loosely) group isn’t just in Bakersfield. No wonder we got right in. First the doctor didn’t seem to even know what a scrotum was and then he had to actually look up treatment for hemorrhoids, which my husband knew more about than him… so we wasted a co-​pay for nothing because all he did was prescribe an over the counter medication that was similar to what he was already using. I am going to request my insurance pay NOTHING and that I get my copay back. I am sure that won’t happen, but the doctor literally spent less than 5 min in with my husband doing less for him than he had already done for himself. The doctor came in the room and didn’t even close the door at first when he started discussing his problem. The idiocy was truly amazing. Now I am searching to find out the doctors on call for that office and can’t find them. I will call tomorrow to see who his doctor was and look up this doctor’s records. I truly don’t know how he has a license to practice medicine.

This place was a joke… The only reason I came here is because my nursing school required that everyone take their drug tests at a specific location. I called ahead of time to see if I would be able to make an appointment but they don’t let you make appointments. I went in there at 12pm during the week and had to wait 1 hour and 20 minutes just to spend 3 minutes peeing in a cup and signing a couple papers… I was FULLY annoyed! PLUS the employees looked like they hated their lives… bad experience!

This place is full of quacks… they suck. Wait is like for four hours… for a physical.