Westpoint Urgent Care

Went there last night. The staffs and doctor was very professional. Very clean. I went home with less pain then went I came into the clinic. I forgot to get the medicine name from the doctor.

I have always had the same Dr for years. Until I had to switch insurance companys. I was a little nervous wondering what type of care I would get.
There was no wait and everyone was so friendly. Dr. Guerrero was so nice and helpful!

Great and fast service, took my son in with a high fever and was welcome and treated kindly. Doctor and staff were very nice thank you for your help!

I must say that I was pleasantly surprised by the level of service by the entire office staff, but especially Doctor Bhong (not sure if that’s correct) and Robert the front office manager. Came for impromptu, and was treated kindly and fairly, they even helped my daughter as well.

A week ago Monday I was having issues with my right eye. It was watering and in pain. The issue started the previous day but I decided to ride it out until Monday morning when I woke up and could not stand the draining liquid coming from my eye and the horrendous pain in the eye. I was coming off a really bad cold which lasted four days straight. I powered through the cold with over the counter drugs. When it comes to my eyes I do not mess around which is why I went to urgent care for the eye issue. I needed to get somewhere fast, otherwise I would have called my doctor. It was 6:00am, Monday morning, by the way. When I walked in, the VERY nice girl at reception asked why I was in. I explained my situation and she handed me some paperwork to fill out. Once called upon and taken back to be examined, probably a good 45 minutes later, I was met by someone to take my vitals. She asked me to wait for the nurse. Maybe 15 to 20 minutes later in walks the nurse… I think nurse practitioner. Not an ER doctor. She checked my eyes and after some discussion she wanted me to do a vision test. I asked, «what would a vision test have to do with the liquid draining heavily from my eye, the redness in the eye and the horrendous pain happening in the eye?» She wanted to do a vision test to check for glaucoma. What the heck? Who checks for that with my issues? I am like, «can you check for possible conjunctivitis?» She says she has checked for conjunctivitis and that I do not have conjunctivitis. I asked for some antibiotics or pain meds for my eye. But she would not give me any prescription for anything. After the vision test was performed, of course you must realize as much pain and agony I was in, there was no way I was going to pass a vision test. Thank god my husband was driving me. The vision test came back that I did not pass some particular section which leads her to believe I have glaucoma. She explained to me she did not have the tools to check me for «acute glaucoma.» So she gave me a referral to go to an emergency room hospital to get checked for acute glaucoma. Wow, to my surprise as I am still in pain, I ask if she can put some sort of pain med in my eye. She actually put some pain meds in my eye. Thanks for that I was good for a few hours. My husband drove me to the ER. Too long of a wait, we decided to contact my internal medicine doctor. We made an appointment to see the internal medicine doctor. I was able to get in that same day, so I decided not to go to the ER. I never told my doctor I went to an urgent care. He checked me and gave me antibiotics for allergic conjunctivitis. My eye is perfect today.