Laser Eye Center

I had my LASIK eye surgery done here in April of this year. After a month I was completely clear, as my vision was perfect! Highly recommended, staff is great and caring, the doctor’s know what to recommend and treat you taking in your individual requests and concerns. I did a lot of research before choosing this place, and it seemed as if all the other locations charged extra to get the custom LASIK. Here that is the only option, you can’t get the standard LASIK, which is the way it should be. I thought it was weird that the other places even had an option to not do custom, these are your eyes! On a side note, I also came here because a friend and my mother had it done here 9 years ago and they still have perfect vision!

TERRIBLE! My appointment was at 9 am and I waited for 6 HOURS for surgery.
Got the coupon from Amazon Local. I was told that I had to pay for the higher priced surgery. My eye qualified for the procedure on the on coupon, but they were pushing for the more expensive one. I refused but this Amazon deal still only pays for half of the surgery cost. I had to pay that much more out of pocket.
The staff were very unprofessional and rude. I did not feel safe to do such sensitive surgery here. They were mechanical people who showed no interest in your pain or customer service.
The doctor did not seem to care if I was in pain either. During surgery when I was in pain, he reminded me that the procedure wouldn’t have hurt if I paid for the more expensive one. THANKS!
Long waits with the follow visits too. I would NOT recommend this place to anyone.

The staff was amazing and were great at keeping me calm when I got nervous about my procedure. They are funny too. So far everything is going great after my lasik. I can see perfect.

The staff is very friendly and i felt very comfortable right away they answered my questions and explained the procedure very well. They also helped me with financing. The Drs both the one that perform the surgery and the one that follows up with progress are very nice. Felt comfortable with the Dr. during surgery. It’s been 2 months and I feel great do not regret it.

The best place ever… Perfected my vision… Grateful everyday of the week. Extremely recommend it… Friendly staff and helpful

I enjoyed everything about Laser Eye Center. The staff were caring, thorough, and nurturing. I was well-​informed about the procedure from beginning to end. I highly recommend Laser Eye Center to anyone who is considering having Lasik eye surgery.

Extremely pleased with the excellent customer service I received here. I originally chose this place because I saw a deal on Amazon local. When I arrived for my consultation I was doing my eye chart test and I noticed I was having a more difficult time seeing. When the doctor really checked into my eyes he noticed that I had an eye infection. I got nervous but he was very kind to me and calmed me down and said that they could prescribe me the medication needed to help heal my eyes.
I bought the medication, took it and my infection cleared up completely! I was retested for my eyes and I got PRK instead, it was safer because my cornea was thinner then most. I received my eye surgery– both eyes were done on separate days. My eyes healed perfectly! I was very impressed with the professionalism and care I received. I was scared but they kept me calm and I will recommend them to everyone! Thank you Laser Eye Center!
I will also note that just because you buy a deal on Amazon or Groupon does not mean you qualify for that surgery! Everyone has different eyes and different vision, it is silly to place the blame on Laser Eye Center for not qualifying for certain surgeries.

I bought the groupon coupon for this procedure for $ 1750 for my dad and all the details on it covered the procedure but i heard stories about how they always try to scam you for more money when you come in and sure enough that is exactly what they tried to do to my dad. He came in free his consultation and they told him that he would have to pay an additional $ 3700 out of pocket on top of the $ 1750 i already paid if he wanted to get lasik for near and fair sided vision repair. My dad told him that he had someone that had the procedure done somewhere else and the dr fixed him in one procedure without a problem and so are telling me your incapable because he had a better dr? The dr said if you want to look at it that way then yes. Basically he referred to himself as a bad dr because he couldn’t do it and overall it was a scam to get more money. This place is a joke and the groupon deal is just to lure ppl to come in and trick them into coming in so they can get more money out of you.

I Recently just underwent laser eye surgery at this facility, and I am VERY happy with my results. I did buy the Groupon deal and ended up upgrading the procedure to the Wavefront vs. the conventional lasik. However, it was still significantly cheaper than if I did not have the Groupon deal. I have been wearing glasses and contacts since I was 7 years old, so I decided that now was not the time to be cheap since of my young age and high dependency on glasses.
The staff and doctors are very friendly and informative. I can honestly say I do not have one single complaint. I would definitely recommend this facility to any of my family or friends who are considering laser eye surgery.

I recently had Lasik at the Ontario office.
First let me start by fully admitting my eyes are VERY sensitive. A trip to the eye doctor is almost as bad as the dentist… i HATE anything around my eyes, which meant contacts were not an option for me and led me to Lasik. Putting drops in my eyes is not easy and lights are rough… I am an overall wuss… totally admit it and warned each nurse and doctor i saw there.
Consultation:
Overall fine, but they wait until the very end to discuss your options and financing. You can’t read the material that well b/​c your eyes are dilated. I barely heard a word the woman said… I was just ready to leave after 1.5 hours of testing. Also, they did not explain the differences between traditional Lasik and the newer NewWave version very well, i pretty much had to do my own research. Putting a video on just isn’t the same as a conversation.
They never mentioned that I could experience the intense burning I did post-​procedure or a way to clean my eyelashes that I have seen other establishments recommend.
Procedure:
1. Be prepared to stay there 3 hours… By the time they actually see you, there is only one surgeon, so he packs in the appointments (back to back) and there is A LOT of paperwork you can easily be there 2.5 hours +.
2. I get why they would not give you the sedative before you fill out all of your paperwork and waivers, but giving me the meds minutes before the procedure was pointless…
3. Most important, while the staff is great the surgeon himself had very little to no bedside manner. He rushed through the initial conversation, and was pretty much scolding me about doing traditional Lasik and not the $ 1,000 dollar more expensive newer version. Well if it was so much better, why did they gloss over it during the consult?
4. During the first part of the procedure, again brings up how i should have done the more expensive procedure AND he was rushing through it all. I asked for a second to adjust after a torrent of eye drops were put in each eye, he sighed and became very impatient.
5. The second part of the procedure he was flat out rude. I get it, I need to be still etc. and did he think I was purposely doing anything that could jeopardize my eyesight?!! BUT he was scolding me at that point, making me MORE nervous and by the end my body was trembling (wish that sedative would have been given to me sooner). And to this day, I will swear up and down i was not moving and was staring at that light. A patient is extremely vulnerable at this point, would some compassion and or sympathy have killed him? OH and he was already ordering his assistants to prep the next patient etc. during my procedure.
So when people ask me about my experience, I say overall, traumatic. The doctor was just so rude and unsympathetic that it made for a terrible experience.
The review is tricky… other docs there, like the one I saw for post op appointments, are all very nice and helpful, sadly the main doc was awful. My eyesight was restored to ²⁰⁄₂₀ immediately and while my recovery was slower than anyone i know (sensitive eyes) and they were almost swollen shut the next day, I am happy I got the surgery.
While my eyes may be sensitive, more than most, I can’t imagine i’m the first person that asked questions or asked for him to slow down a bit… I would NOT recommend this surgeon to anyone, but totally recommend Lasik, hence the 3 stars.

I just got my surgery in the past two weeks and I am very pleased with the results although my eyes are still healing. I did my free consultation in Los Angeles but did my surgery in Ontario because Wednesday was my only free day and the surgeon is there only but I see my regular check ups in Pasadena. Try to avoid Los Angeles because you have to pay about $ 8 for parking and the structure is like driving up a tall, narrow tunnel. Overall, the surgeon, doctors, and assistants were friendly, honest, and try to make you as comfortable as possible. There’s only one surgeon and he’s the one in the Unilocal photo, Abraham S. Although I had a great experience and no longer blind without glasses, I didn’t give five stars because I had initially paid for the most expensive surgery that was supposed to be done on both eyes on the same day. I used my care credit and it was $ 3,940. When the surgeon failed to perform that surgery due to my «small eyes,» he suggested PRK, which is another type of surgery that does one eye at a time and the following week, it’s the second eye. That surgery was $ 1,650 per eye, which totaled to $ 3,300 for both eyes. I was kind of relieved cause it’s $ 600 less than the $ 3,940 surgery. The billing specialist made the adjustment on June 18 and said it would take 7 – 10 business days to post on my credit card. Well it’s July 2 and so far, no adjustments. I called yesterday and she said by next week, it should post. Well, let’s wait and see then.
Overall, I feel like a whole new person and just feel happy on being able to have clear vision for the very first time. I definitely recommend anybody to get the surgery, especially if you’re in your 20s or 30s. I wouldn’t recommend over 40 cause I was warned that peoples vision just naturally weakens due to age and LASIK can’t prevent it. I was very hesitant at first cause of the idea that it’s surgery but trust me, you won’t have to go under the knife. It’s expensive but very much worth it. I threw away my reading and prescription sunglasses as a way to celebrate!

This is the third time we come back to this place, my husband and my daughter did their eyes LASIK six yrs ago and they were very happy of the result and today is my son having his eye laser surgery, staff and doctors are awesome!

They were offering a LivingSocial deal for LASIK surgery (the deal was for around 2 or 3k) and I made an appointment for a free consultation to see if I qualify. Long story short, I qualified for LASIK, but not for their LivingSocial deal. I would have had to pay $ 4200 because of my «oversized» pupils — I have never heard of my pupils being large.
Although that sucked, that’s not why I am giving this location 1 star. The main reason is because the nurses SERIOUSLY need to work on their customer service skills. I had an appointment, and their office door was locked. I knocked for several minutes and started to leave, then a girl opens the door (finally!). I smiled at her and said «Hi! I thought you guys were closed!» She responds «We’re on our lunch break in here.» Uhhh… excuse me? Lol. I told her I had an appointment and that I had been knocking for a long time. She pretty much ignored what I said and walked away.
The middle eastern lady (forgot her name) is another story. After I was deemed «qualified» for the more expensive surgery, I had to go in a small office with her to talk about payment. I tried to negotiate a lower price, but I didn’t get anything lower than 4k. Then when I called a few weeks later to let her know I have decided to go with another doctor for my LASIK, the lady blew up on me over the phone and screamed «THEY’RE LYING TO YOU! IT’S NOT WHAT WE’RE OFFERING YOU! BEST I CAN DO IS $ 3800. DO YOU WANT IT OR NOT?» I thanked her, politely declined, and hung up. Never again.
EDIT: In regards to the response I received (below). I would like to point out that I was apparently scheduled to come in at the time when the employees are taking their lunch; I don’t think it was fair for me to be scheduled during that time if they are not willing to take care of me during a lunch break. It’s just bad customer service and that’s something the office needs to work on. Nevertheless, thank you for your response.

hi everyone!!! im back… just showing appreciation to people responsible for my new eye sight…11 days ago i had my 1^st surgery (right eye) i was not scheduled for 2^nd eye unti 01/14/2012…had car problems thurs 01/​12/​2011 so i took the day off i decided to call the Ontario office i remembered the surgeon is there… make a story short… i got my surgery… as of today wed 01/​18/​2012 i have recovered 100% everything seems so bright for me now… i am not wearing glasses anymore… the price i paid for the surgery is very well worth it… thank you for my new eyes Laser Eye Center Dr. Shammas and staff… from the bottom of my heart i appeciate you guys

Like any service, you can negotiate. Pay in full will get you more of a discount then payments. But payments are thru a third party not LEC.
Make sure you are certain you want to go through with your eye surgery. I received PRK instead of Lasik due to the shape of my cornea.
Each eye’s experience can/​will be different. Although my first eye was the first up and I was quite the cry-​baby, it heals within a week and I was good to go.
My second eye (in my opinion) is still not where it should be after 4 weeks. Why? I don’t know but I still see the letters in the check up room blurry, but I can drive fine and see clearly.
I am probably the only person that will tell you, I regret getting this surgery. What’s done is done but I will miss my glasses and being able to look into a mirror close up (apparently you can’t do that anymore with perfect eye vision as it will give you a headache).
The service here get’s better after you pay. After all, you will be coming back to them for give or take six (6) months.
If you are unable to make an appointment at the Ontario office, you can schedule an appointment at Riverside, Cerritos, Los Angeles, Pasadena, to name a few (or most).
I had my preliminary consultation in the LA office (must pay for parking), surgery and most of my check ups in Ontario, and one check up in Cerritos (since I worked in that area that day).
So to summarize:
1) You can somewhat negotiate your final cost
2) Service will get better after you pay (if it wasn’t great when you first arrived).
3) Make sure you really want the surgery. It’s life changing. Write out your pros/​cons list.
4) Parking at the LA office costs money.

I had my Wavefront procedure in March and so far it has been great. The staff performs very thorough exams before the surgery and that gave me a great feeling of security. Follow-​up care is included for the first 6 months.

They treat you like a King and then take your money! Okay, I’m kidding, they do a wonderful job and everyone working there provides top of the line care. However, I will say this is not the surgery for a person over 50. The reason, you will still need reading glasses, so why do it.

I had Laser Eye Surgery. (duh) They checked me out…(hey now!)… and because of my uneven cornea they need to do the PRK treatment. Basically means they will not slice my eye but «buff» it down and do the laser treatment. Instead of doing it all in one day this procedure requires to be done a week away the other eye surgery.
I swear when you are having it done it only takes about 1 minute. No pain. The follow up exams were done efficiently and courteously.
The procedure was $ 3600.
My eye prescription used to be –1.00 ® and –1.75 (L) very slight stig.
Now I see ²⁰⁄₁₀.
It was a great experience! I would do it again in a blink. ;)