Old Westbury Diner

We had breakfast and dinner at this Old Westbury Diner couple of times, so today, Friday, June 24, my husband and I decided to have dinner there. As soon as we walk in, we were seated in a booth. The waiter who took our orders was rude to begin with. I asked for crispy french-​fries and he served us soggy and cold fries. I don’t understand; people go out of their homes to eat outside for good service and different ambiance. But this waiter was very rude and didn’t care about his clients. Overall today we had a bad experience. But that will not stop us from going there in the future, except we will request a different waiter/​waitress and not that waiter, who should be trained properly, before serving customers.

We have eaten in this restaurant several times in the last month. Here are the strengths and weaknesses. One strength is its location on Glen Cove Road, right by an exit of the Northern State Parkway. Another is the attractive and new looking décor and furnishings. A third strength is generous portion size. The food is adequately cooked and digestible, and the menu is typically diverse for a NYC-​area diner. On the negative side, the service is uneven. Some servers are pleasant and polite, but at least one that we had today was a little bit impolite and disrespectful when informed of a concern about a particular dish. Also on the negative side, the food is barely seasoned. Given that the clientele skews to older than 60, this is not unexpected or unusual, but it might matter for a younger crowd.

Chicken parm is amazing! Great service too! What you expect from a really good diner. Ani T. Is the sweetest!

Very friendly hosts and servers. Even though it was crowded it never felt like we were being unattended to or rushed. Coffee refill guy came around many times. Food was standard diner fair but tasty. They also have turkey bacon and turkey sausage.

The new owners are wonderful as is the food. Breakfast omelets are cooked to perfection! Light, fluffy, and flavorful! Much better than the old proprietor. Light happy ambiance. No snippiness. Just great food and kind atmosphere. Love it!

Amazing burgers. I am always happy when I come here I have had turkey burgers or regular burger or a salad each very delicious !!

Their food is pretty good. Their soups are excellent, but the burgers, not so much. They hae a gluten free menu, which they enforce vigorously. The service is well.

Visited today for lunch with Bonnie G. We ordered breakfast items instead of lunch and when we asked for some cole slaw which we saw on other tables waitress spouted…“you didnt order lunch so its an extra charge” for a little bowl of the stuff. Seems any change to menu is an extra charge and they are quick to let you know. Anyway, started with Pea Soup which needed more peas to enhance the pea flavor… looked better than it tasted and at $ 3.95 should have tasted great. I had Double Dipped Challah French Toast with Sausage… ok but nothing special… Bonnie had an Western Omelet and wanted to change french fries for small side salad but we were informed it was an extra charge as was if you wanted sweet potato fries or waffle fries… like $ 1.75 extra!
WTF!!! potatoes… food was ok, coffee good but given the choice we will probably not return willingly.

Wow I am surprised I am giving a diner a 5 star review but this place well worth it. Came here on a Monday night with the family for dinner and it did not disapoint. It looks more like an upscale diner than your typical NY/​NJ diner that you hit when you have no idea what your craving or when you have a hangover and need a large breakfast.
The service here to start was great! Our waiter, young guy very attentive but can’t give him too much credit where we were one of the two tables he had while we were eating haha The food though was amazing, and not just for a diner. Complimentary bruschetta first while you look at the extensive menu because that’s what diners do. Then came good coleslaw, needed a little salt is all, and a pickle.
Now for the actual food we ordered; We had a Greek salad that was so big we took half home and two roast beef and caramelized onion paninis that were delicious but again way to big not to take some leftovers home. The paninis came with a side of fries and everything is well priced. I would easily come back here again for another panini and some hot open faced sandwiches.

Excellent diner w friendly staff. I loved the food and the service. Clean too

Great place to come for a late night burger or eggs. Service is very friendly and helpful. Food is good and the place is clean.

I ordered a Boss salad and Manhattan clam chowder for dinner. It was spacious and there were not many ppl on a Friday night
Boss Salad — big portion but tasted Bland.
Manhattan clam chowder — fishy
They gave free complimentary food which is good. But the Paid food wasn’t worth the $
Other diner nearby is probably better

They get 4 stars for having gluten-​free options. It makes getting a diner meal so much easier for us! The food is diner food. Nothing exceptional and nothing horrible. Good omelette, good burgers, good sandwiches. Waitstaff are always friendly and nice. Wish they had more salad options.

If I were giving stars based on cleanliness and prompt courteous service it would be a 5, but let’s face it, I stopped here because it’s a diner. My girlfriend had an an onion, broccoli and cheese omelette with the usual side order of home fries. Not only were both bland and tasteless but the onions might as well have been mixed with the omelette whole as I’ve never seen cuts as large as this … ever!
I had the eggs Benedict with Canadian ham. Eggs were overlooked and the ham was like chewing on rubber … all fat, no meat! Unless you enjoy bland low grade quality food, my suggestion is to avoid going here. At least until such time that the owners/​management can put a cook in the kitchen that knows a thing or two about how to season food to make eating it enjoyable and satisfying I will avoid eating here and suggest you do the same.
While I can’t say it with 100% certainty, my girlfriend and I believe that the sickness she is currently experiencing is due to the food she ate here. Vomiting, diarrhea, and stomach cramps.

When this place was the Omega Diner/​/​Seacrest my Father would eat here as much as he could. the food was always awesome. Not so much as the new place.
I give this place 4 stars for the Service. The Wait/​Floor Staff were on point and gave great Service. As for the kitchen… Ordered Beef Stew, Stuffed Clams, A Napoleon w Seafood Bisque.
For the Prices they charge I was surprised to find the food to be what I would expect from a roadside truck stop on a very lonely highway.
The soup was not so much Seafood as it was imitation crabmeat is a tomato-​ish sauce. Imagine eating a can of Spaghetti-​Os with imitation crabmeat broken up into it, sans the Os. Not horrible but not what one would call Seafood Bisque.
The stuffed clams mushy and bland. I also would like some clam in the breading not imitation crabmeat.
The Beef Stew. It came to as a pile of glob in the center of a pool of oil. I picked through it and found about ¹⁄₃ of it palatable. The waiter at the end came and asked if I wanted it wrapped to go, I said no. He asked why. I said look at it. He saw that it was mostly a bowl of reddish oil and grimaced. Picked it up and asked I wanted something else instead. The wait Staff should not have to make Mi Cupa for the kitchen like that.
This place has the Service part down pat. They need to replace or retrain the kitchen.
I said 4 stars for the Wait staff, –3 for the Kitchen.

One of those Diners that I’ve driven past numerous time but never ventured inside. Now I know why. Even though this is one of the most attractive Diners we have on the Island, the glitzy exterior & interior are about all that was good during our visit. Service was slow, eggs were overcooked to hell, request for well done home fries were simply ignored, and tasted bland — no seasoning on the potatoes at all. Wife’s «Banana Stuffed» French Toast was a big joke — sliced bananas in between pre-​cooked dried out french toast. Lousy food & service, wouldn’t return.

I have stopped in here twice for quick meals. The establishment is sparklingly clean. The service has been consistently prompt, the portions generous, and the food flavorful.
The most recent visit, I enjoyed a crock of matzoh ball soup (the kind with one giant matzoh ball). Hit the spot. That was followed by a Greek omelet with spinach, feta, and tomato. It was enormous, fluffy, and delicious. There was so much food, I could barely touch the home fries or toast. My fellow diner got a grilled chicken sandwich. There were two massive breasts of freshly prepared chicken on a large sesame seed roll and a giant portion of fries.
Here is my only *small* complaint. We ordered a chicken sandwich, a cup of soup, and an omelet. The total was over $ 40, with tip, north of $ 50. Seems a bit pricey for what was ordered. So, if you come to Old Westbury Diner, expect to get dependable fresh diner fare but don’t be surprised if it comes with a side of sticker shock.

Clean, newly renovated, modern décor diner with polite hostesses, waiters and waitresses.
Attentive service with a dedicated person checking in occasionally for tea or coffee refills.
Our breakfast order took a little while to be served, but they were busy, so that was to be expected but once served it was well worth it. My order of Corned beef hash with crisp edges and chunks of real corned beef mixed in, very nicely done and tasty. Country omelet with sausage, peppers, onions and slices of fresh tomatoes served on top and home fries was a real hit. Their breakfast specials includes your main breakfast item with home fries, oj, coffee or tea and instead of toast you can choose to have one pancake… mmm, I love my sweet and savory together.
I’d eat here again if in the area.

I haven’t been to the old Seacrest Diner that was originally here, but the interior of the new diner was fairly clean and updated, differing from the old-​style all chrome metal looking and big booth seat style ambiance. Come to think of it, there still are booth seats and silver polished accents on the ceiling, but complimented with dark wooden furniture, making the place feel very bright and modernized.
One thing that Old Westbury Diner has got going is that portions are large! I ordered the Farmers Omelette ($ 11.50) and my plate was overflowing with both the omelette and side of home fries. The eggs were cooked nicely, not too fluffy nor too dry. But overall, it was a typical omelette that you would come to expect at most diners. Decent, though nothing memorable except for the large portions. Served on the side are 2 slices of unbuttered toast. Looking at everyone else’s dishes, they all seemed somewhat large. Most couldn’t even finish their dishes without feeling like a glutton. Coffee will run you $ 1.95 with free refills.
The next thing I noticed was that they cut corners on their condiments. Packages of butter and ketchup are from some no-​name company, I believe locally packaged from some factory in New Jersey. Don’t expect your usual Heinz ketchup, Land o Lakes butter, or Kraft/​Smucker spreads.
Our waitress was polite for the most part. After serving all 6 adults, we kindly let her know that one dish was missing. She forgot to put in the order for one of the little 5 year olds, which we simply asked for a shelled pasta with tomato sauce served on the side. Serving diners all day, you should know that most would want to try and feed their children first. It took another 15 minutes or so to come out, by which we were probably halfway done with our meals, before she served up spaghetti noodles with tomato sauce drowned on top of the pasta. She did apologize for forgetting about the dish, but in no way did she acknowledge that it took a long time or realizing that she served us the wrong dish. Rather than make matters worse, we just smiled and accepted the dish so we wouldn’t have to wait another 15 minutes to simply boil some pasta and warm up some tomato sauce on the side. She rarely came by to check up on us and I’d have to say the busboys were much more attentive, constantly refilling our cups of coffee and clearing dishes promptly.
Overall, if you’re looking to be a glutton, Old Westbury Diner may be the place for you with their oversized portions. But that is probably all they have going for them. Their food was on par with your standard diner, but service was lacking. Prices were high as well. I would have preferred normal-​sized portions for normal prices. Would I come back? Probably not. If you need to put that in perspective, you can get one of several Frittatas (which is very similar to an omelette) at Thomas’s Ham & Eggery on Old Country Old for approximately $ 8.00. Not only are portions comparable but they are probably one of the all-​time favorites for diners in Long Island. The long lines and owner who comes out to greet all his customers speak for themselves.

As far as breakfast goes this place is pretty good. I am hoping the other low reviews are based on opening jitters (they have been open about six weeks). I had a pancake stack with bacon (you had to know that was coming) and my wife, French toast. Both were delicious and a healthy serving. Even given their proximity to the «gold coast» prices are pretty much standard diner fare.
One complaint, OJ tastes like it’s from concentrate. At the prices diner charge for this stuff nothing but «Pure Premium» should be served. I don’t get this way often, but when I’m around I’ll be sure to stop back.