Meineke Car Care Center

They do not honor coupons as advertised. will not be coming back. They seem like they do not care much about customer service.

Wow, planned my whole day around errands and my last «to do» was stop by and get my oil changed @Meineke. I had bought a package of oil changes that had been prepaid. I had double checked hours and confirmed hours and it stated they were open until 5. I was there at 4:10. Doors were open but no one was in site. I called and the phone was answered as rating they were closed. I said I was parked in front and he said they were closing early. As I walked to O’Reilly he was walking towards me. He proceeded to say they were closing early and then assisted a gentleman with a purchase at O’Reillys and then performed the work right in front. Obviously outside work was the incentive for the day not maintaining customers. I am furious. He was not the manager. It is 4:40 and Meineke is closed up tight, hence the hours stating open until 5. This has caused my plans for tomorrow to be changed

Not sure how anyone can give this place a rating over 1 star. Emission check took over an hour (a false fail after I proceeded to get it passed at another location). Also, the staff was incredibly rude and short with my questions. STAY AWAY from this place!

I took my car in for an oil change and tire rotation and tire pressure. They told me I needed some things changed.
well 3 days later whilst bringing my car back as it kept stalling. The gave me a rental car and sent my car to Ford who apparently found the problem and I will get my car Monday and it better work. NEVER AGAIN:

I needed brake service, and Über offers 20% off for first time service at Meineke.
I notice the sign that says $ 199 for brake service, but I get quoted at $ 420. I guess brake service meant brake pads only.
Then I notice a huge banner that says 50% off brake service. It turns out thats only for brake pads too.
After proving I am an Über driver, I get told «it wont let me add the 20% discount». But somehow it did let him enter the 5% military discount. How convenient.
Typical dishonest nickel and dime operation. Don’t fall for it like I did.

I had a great experience there earlier this summer. I brought my civic in with a terrible scraping noise. I had been told it was dust on my brakes by another place. It was not dust! They took care of everything in less then 2 hours. I had other maintenance work done at the same time. I was very happy with the service and amazed they could do it so quickly. They were curtious and I felt I could trust them. My car is running and stopping great! No noise! I will definitely take my car back if I need anything else. Dean and his crew are great!

A bunch of young guys… the price for the Audi 2007 A4 2.1 changed every five minutes. Went from $ 69.00 to $ 80.00 to $ 100.96… really?! Way to make someone feel ripped off! All this to only find out they did not have the filter, which was my first question prior to coming in. Fustrating. I’m at express tire… almost next door. Super cozy and they stuck to one price $ 64.99.

Main reason for the bad review, you won’t take coupons shown on your phone… I actually find it to be a scam that you offer coupons but only take paper, knowing how many people use smart phones these days… Bad business practice and a way to get out of honoring coupons! If you want people to come to you, honor why we chose your location in the first place… The coupon we found online. The owner Dean Herman should really rethink his business practice and ethics! On the up side, the buy three oil changes and get five is a pretty good deal.

Okay, here’s my main problem with this place. Their website advertises coupons with the instructions stating that it must be «printed or saved.» When you come in with a saved digital coupon they refuse to honor it, which is ridiculous these days. It’s not some mom and pop shop, everywhere accepts digital coupons now. Also the place looks dirty and disorganized. The staff is intent on shuffling you through as quickly as possible and couldn’t care less about customer service.
**UPDATE
I got my receipt and on the bottom it says «Like us on Facebook to save 10% off instantly.» They refuse to honor that too!

Not sure what to think about the service since my engine could’ve been devoid of oil and not sure if the additive is really a 39.99 expense. While I was there, multiple people had issues come up outside of their reason for coming in and were informed they needed additional work. I’m certainly not a mechanic but the number of issues brought up to different customers made me wary and question my decision not to get a second opinion. I recommend that you «test the waters» and get a second opinion in the future; especially if other items are brought up during your visit.

I went in for an oil change and a day after the oil change I noticed a major oil puddle in my driveway. I went back in and waited for three hours just to have them tell me that my oil pan is broken and that someone previously must have covered up a leak with silicon. If there had been a leak covered up with silicon on my oil pan they should have noticed that DURING the oil change not after they oil change. I contacted the BAR and they even lied to the representative and told them I had never been there. Good thing I kept the receipts proving that I had been there. In the end they offered to get me ‘a good deal’ and to replace my oil pan for about $ 600…Seriously what a scam.
Whatever you do DO NOT GO HERE

First, I chose this location because I got a coupon for this location from the Meinke website for an oil change. I chose the $ 34.95 oil change because it included topping off all fluids, tire rotation and balancing. When I got there, I was told this location did not do anything with tires other than put air in them (which I was told they would do). I arrived there with my driver’s side headlight out, my running light & blinker were still working. I had the replacement bulb and asked them to replace it for me. When I picked up my car, I was told that the bulb was not bad, but it was the wiring. They said it would cost $ 99 for the labor plus parts. I said I would have to come back as I did not have the funds at the time. I was very upset thinking I could be having major electrical problems and what it could possibly cost me. Needless to say I left. On the way home and while running errands, I learned that I now had no running light or blinker on the driver’s side. I am very conscious about being street legal so this was very disturbing to me. The next weekend I took my car to a recommended auto shop, B&D Automotive. They told me there was no problem with the wiring, I just had the wrong headlight bulb. They replaced the bulb and my car is all fixed. The other issue I had with Meinke was that they told me they would put air in my tires which they did not do.
DO NOT GO HERE!!! THEY WILL LIE TO YOU TO GET MORE MONEY OUT OF YOU!!!

Not a good experience
Told 2 different prices for a tire rotation. And was told I would be charged for removal of a skid plate that doesn’t even exist. Was not fun being lied to. It is pretty obvious why there was no one there getting their vehicle worked on. It was fast. I will give them that. The rest of the experience was very disappointing.

Great service and an honest staff. I recently had my cars oil changed and a check engine light diagnosed. Rather than taking advantage of me they recommended I fix the issue myself as the resolution was very simple. I appreciate having an honest place to take my car.

The service and the care they took with my car was great. Excellent even! I wanted to rate them higher, but when I showed them the coupon I was emailed from
on my smartphone the person that helped me, Joe, wouldn’t honor it because he said «it kinda needs to be printed out.» Seriously? Your own company emailed this to me and you won’t take it? And no where on the coupon does it say «must print» btw. Save a tree Meineke and join the 21^st Century!

Great service here! For my 1998 Volvo C70, an oil change cost $ 28! Good deal especially since my car takes 6 quarts, but it is conventional oil. Another thing is, the people who work here are smart (shoutout to Wayne)! They found out a tube wasn’t connected and it fixed my engine shaking problems and the check engine light. Definitely recommend! And they have free wifi and peppermint candies to munch on while you’re waiting! :)

Hello fellow Unilocalers! I wanted to warn you about a recent experience I had at Meineke in Oceanside. 3844 Plaza Drive. Now I should have been cautious because they have ripped off my grandmother for years, but hey– i was in the area and I thought I’d see for myself. I should’ve listened.
I went in for a regular oil change on 04÷28÷14 at 9am. The Internet coupon was for $ 14.99. When i called, the gentleman on the phone said that coupon doesn’t apply to that location. They were offering $ 19.99 oil changes. I’m ok with paying $ 5 more. No biggie. When being written up for service, nothing was mentioned about any extras that applied to the $ 19.99 special. I patiently waited for 45 minutes until my car was finished.
After my oil was changed the bill I received was for $ 29.99. I didnt quite understand the $ 10 jump in price so I spoke with the manager and he said there’s a disposal fee (I understand this) and they charged me $ 17 for the oil and $ 6 for the filter. This should’ve been mentioned PRIOR to services being preformed, not after.
To my knowledge when you receive an oil change, the filter is included in the total price. ($ 19.99) unless otherwise specified, which it was not. The manager wouldn’t do anything for me. I have been servicing my cars for 14 years now and this is the first I have heard of a «reputable» business pulling the ‘olé bait and switch. Bravo Meineke for praying on women– Bravo! I could’ve went to the dealer and paid less than this.
There was a gentleman that came in shortly after me complaining about being overcharged as-​well. Coincidence?
Ladies and gentlemen, please inquire about ALL possibilities or potential charges before agreeing to anything. They may slip something in and take advantage of you. I am posting this same message on the Better Business Bureau’s site as well.

Nice folks but I brought my car in for brakes and left with my steering wheel violently shaking. Took it back twice and they could not get rid of shake. They said they ran it over and had the tires balanced and it was still there. Yet I took it to the Mini dealership they balanced the tires for $ 90 and it was fixed. I contacted Dean, owner of this Meineke location to see what he thought and he said «We don’t balance tires here, but out of kindness of our hearts we took each tire over to Discount and had them Balanced for free. That being said, sorry Discount Tires balancing didn’t solve your shaking problem.»
First — the weird capitalization and poor grammar is his, not mine. I copied it straight from his email. They drove my car next door to Discount Tires — makes it sound like he carried each tire on his back! «Out of the kindess of our hearts» — isn’t it just good business to try and fix something you broke?!
Also if I bring my car to you, and you take it to another party, YOU Meineke, are still responsible for any 3^rd parties you bring in to work on my vehicle!
So it looks like this place — is hit or miss. It’s gamble what kind of service you’ll get. I’d rather find a honest reputable car care center.

I was there a few weeks back, when they had their grand opening. New ownership, new management. They were as nice as could be and super thorough checking out my Prius. They found nothing wrong with the brakes, did a lil adjustment of a motor mount and sent me on my way … NO CHARGE.
I would recommend them to anyone and I will be loyal to them the next time my brakes REALLY need work.

Came in for an oil change and they were friendly, fast, and on the less expensive side for auto places, what more can you ask for?
I then came in 2 days later cause on the freeway I hit a piece of tread that broke part of my plastic safe guard on the bottom of my car and it was flapping around and making all kinds of noises when I drove. I went in and they looked at it right away for me and secured it back in places all in 20 minutes, i even got to work on time!
The guys here are great, i will definitely keep coming back.