Discount Tire Store – Oceanside, CA

came in today (Saturday) right before close. They were great, got me in and out quick and didn’t make me feel awful that I could only afford one tire at a time! professional and friendly… plus, makes it a lot easier to spend the money when all the guys are so good lookin!

Discount tires has great customer service. I would recommend them to everyone. They have always helped me. One time I had no money and they couldn’t fix my tire and they still figured out a way to help me. I recommend them to all my friends, family, even strangers. They are very honest and helpful. I wouldn’t purchase my tires from anywhere else. All the discount tires provide this awesome customer service. Thank you discount tires.

Pumped my tire with air at a gas station, broke the air cap pulling the whose out. Bought super glue to make it here because it’s closest and i have a tire warranty with them. Apparently, «it’s not a tire issue», even though the caps are on the tires they sell, lol. Go fig, yea. Although i could’ve fixed it, out of warranty and pocket, for 65 bucks, i chose the «free» route via going home, removing my tire, putting spare on and returning with my issue tire in my trunk .The guy helping me, Randy, is the only reason I’m giving 5 stars as I’d bet most people would be pissed. Waiting in the lobby now but i think I’ll be late for work.

Staff is great, service is typically completed prior to the estimated time, but there is no wifi in lobby, which is the only reason I gave a 4 out of 5 stars.

I called this outlet and spoke to Jose for a quote on tires, buy 3 get 1 free sale, provided Jose the type and size for 2 vehicles, he says nobody can beat his deal. Give me a couple of minutes and I will call you back — NOT
I surfed the web site to see if I could find the information myself, this silly-​a website wont give you prices but will schedule an appointment unexpectedly even without asking for a payment method.
The next day I call him and he remembered me, but stated that he had no information for me. I pressed him further and he finally admitted that his «deal» was for «in stock» tires at his little store.
I don’t know about y’all but I don’t appreciate being treated like I have never made a tire purchase before, strung along deceived or tricked. What an egregious waste of my time!!! I researched alternate avenues and actually found a great deal at a different tire outlet.
I would not refer anyone, nay would I go near a deceitful business practice person such as Jose.
Or maybe he is not to blame it might just be the business model and standard practice for this outlet.

I read some of these «bad» reviews and can’t help thinking it’s more about the people writing them! I’ve never had a bad experience here! They’re extremely friendly and professional! I’ve never waited more then 45 minutes to get my tires changed. Safe to say I’ll be getting my tires here for as long as possible!

DAMAGED MY WHEELS, admitted to the damage, said they would pay to fix it and then told me that they would refuse to fix them after I wanted to take my business somewhere else. argumentative staff. Unprofessional.

DAMAGED EXPENSIVE WHEELS AND INCREDIBLY RUDE! If i could give negative stars I would. I brought my car here to fix a damaged tire, they proceeded to tell me it wasn’t damaged and then when they changed it (after fighting me about it) they put the WRONG TIRE ON MY CAR. I told them I wanted my tire back on and I wanted to take my business elsewhere (for obvious reasons) and they said it was an unsafe tire and wouldn’t do it! The staff was rude, the manager was rude and they figured because I’m a woman I didn’t know what I was talking about. Kept interrupting me and failed to hear me out. I will never come here again and I urge everyone who reads this to STAY CLEAR of this horrible, mis managed shop!

Do NOT take expensive wheels here!
They damaged my three-​piece wheels when installing tires. They denied even being able to damage the wheel, but after talking to a wheel specialist, it’s clear that it wasn’t coincidence. Too bad as I am a repeat customer and have bought many sets if tires there…

The most loud & obnoxious kids & mother I’ve ever seen ughhh. Running around the shop chasing each other, screaming. The mother acting like she doesn’t hear anything. kids are probably 5 and 7 little girls. Running in and out of bay area. Standing on chairs pounding on bay area windows OMG just waiting for them to run into someone and knock them down. Manager was there perfect time for him to show employees how to handle a difficult situation before a customer got hurt. He did NOTHING neither did any other employee. I finally couldn’t take anymore too cold to go outside. I finally stood up and asked the mother Are they like this all the time? I was horrified and at my wits end. She snarled a «YEAH so» I told her they are dangerous. She told me to shut up. Well it went down hill from there. I just wanted to get out of there. A customers tires were ready who got there after me, I made a UGH noise the employee said what does that mean, I said disappointment. He told me we said it would take an hour and a half to put 2 tires on for you, we may run 2 min. over sorry. HUH??? Well they ran 20 min over. Not the point the attitude was the point. So done with this Discount Tire. If those 2 out of control children would have knocked over a elderly or any customer they would have been responsible for their injury. Looks like they need some customer service training as well as Risk management. I have had 2 knee replacements and not looking for another injury. Between this mothers lack of control of her kids, their screeching, screaming, banging and climbing on everything I was appalled. Never have I ever had so many things go wrong in a Discount Tire before. :(

Rough day, blown out tire, 3 hours for roadside assistance… enter Mike the senior assistant manager and

I call to see if they have the tires I need they don’t they say they have ones close I go and they say they don’t have one this is bullshit. I’m officially done with discount tires.

I LOVED this place. The staff was professional. It was clear they all get along well and cooperate.
DO make an appointment. I made my online and they had me in and out much faster than I imagined I’d get out.
I researched my tires carefully and picked them out before I arrived. More than one employee told me I chose an excellent set of tires, which was reassuring. My tires came with a rebate and they provided those details to me without me having to request it.
My one recommendation is you bring a pair of sunglasses and wear them even if you’re inside as their windows aren’t tinted and it gets really bright inside while you wait.

The best customer service experience ever. I just left Pep Boys really frustrated because my car was it veering to the left, and I thought I needed an alignment and Pep Boys was going charge me $ 85. After I left Pep Boys, they called and told me my car was lowered too much for an alignment at their facility. So I went back frustrated picked up my keys went on Unilocal and found discount tire drove over and walked in. I was immediately helped by the manager who is really helpful. He he said let’s go take a look at your car… So we walked outside and he noticed my air pressure was low pulled out of gauge from his pocket and sure enough my air pressure on the left side was 5 pounds lighter than the right side, so he filled it up and I went on my way very happy. Ismael — thank you! See you for my next set of tires!

Had to get a couple tires replaced after getting a flat. No issues at all — checked out inventory and prices online, called to get an appointment (could’ve done that online too I think, but the tires I wanted needed to be special ordered). Tires came in the next day — earlier in the day than promised, and I was in and out in ~45 minutes. As promised.
Getting tires isn’t really fun or sexy, but the service guys (Brandon?) were great, I was really happy about getting in and out as planned, and the tires were installed well (i.e.: the tire pressure is right, and they haven’t fallen off yet).
Oh — also the waiting area is fine. Just a bunch of chairs in the showroom, but they do the job. I think there may have been coffee as well, but I didn’t partake.

I took both my cars here. My Jeep Commander and my Toyota Camry. After getting home, I realized these fools scratched ALL FOUR of my rims on my Jeep! After sending an email letting them know how dissatisfied I was, I received a phone call from the manager. He asked me to bring my car back so they can try and polish the scratches out OR send them out! After refusing, I decided simply never to return for rotation. Clowns work there and this was a rookie mistake! FOOLS! After looking into the cost to have these scratches polished out, I was even more angered by their actions!

I asked for a pair of tires to replace a mismatched pair. I planned to get the other 2 replaced shortly, but didn’t want too much on my credit card that month. Somehow, I wound up with the tire that I wanted gone still on the car. I was not happy. Randy worked hard with me to win me over as a steady customer. He was determined to make happy and I could tell it was not just company rules, but a point of pride with him. I will return to this store for all my tire services.

Awesome tire shop! I came in a few minutes before they closed, and even though they needed to stay a little late they fixed it! And then it was no charge! I don’t need new tires right now, but when I do it’s definitely Discount Tire! I won’t even look anywhere else.

These guys are awesome! Special kudos to Joe for fixing my hood latch and installing new headlight bulbs. Stopped in last couple of months because tire pressure light came on. Last time tech said if this happened again, I needed to have tire checked for a leak. Today I did stop.
Manny was great in checking me in and estimated about 30 minutes to fix. Had a nail in the tire. It was fixed along with other items I mentioned above in 30 minutes for ZERO$. Thank you all so very much.

Went here back in August to get a flat tire repair done. They couldn’t fix it because it was beyond repair. I needed an extra tire for my paper route and didn’t want to be driving on my spare. I didn’t have the money for a new tire and didn’t want to get one since I had already planned to get a full new set when pay day rolled around. So they worked with me and sold me a used tire to have temporarily. Then when I went back in to get the new set, they gave me a discount in the amount I spent on the used one so I didn’t lose any money. To really earn my business, they gave me a second discount on a set of new Falkens. Both times the work was done and I was in and out of there within an hour. I’ll certainly be going here from now on when I need tire stuff completed.

Wow! Fast, friendly, professional — and the price could not be beat. Keep up the good work. Made an appt online and was in and out with 4 new tires in 25 minutes!

I have gone there several times and each time I am greeted immediately with great positive energy and the customer service is excellent. I definitely recommend this store for any tire issues.

My tire pressure light kept coming on, so I went to discount tire because I know they will plug a tire. Michael helped me out and was very professional. He looked the tires over and couldn’t find anything wrong and came back and checked in with me. I explained what I’d been experiencing and he went and checked the tire sensors and discovered a screw in one of the tires. He fixed it and that was it. Could it have been faster? Maybe, i’ll take the thorough professional and free any day of the week if it means giving up a little time!

Don’t ever go here without an appointment. They said 1hr. And 3 and half hrs later still here.

I’m not impressed by many businesses. But these guys have it figured out. In two days they fixed both of my vehicles that had screws hanging out of the tires they went above and beyond. Free water and free coffee, comfortable environment!
LOVE IT!!!

Great service! All employees are super friendly and helpful!
I had a nail in my tire and went in to get it fixed and they quickly fixed my tire and checked the rest of the tires to see if they’re good in less than an hour. ALL FOR FREE! This is definitely the place to buy tires or rims, and the prices are really fair

Very very pleased. Checked for new tires online and the website for Discount Tire was the only one who allowed me to check for my year make model with ratings for each of options.
More importantly, the website had an «out the door price» with options for warranties and other add ons you could select should you choose. Then… It shows you which local DT store has them in stock!
I made an appt with one only 5 miles away. I checked in the day of my appt with no issue. We went over the price breakdown and it was exactly what I had already seen online. I did wait 45min before it was done which wasn’t bad, but I did think it would be a little bit more in and out.
After it was just about ready I was called to the desk to go over the price breakdown again and let them explain the warranty options I had declined. Forrest sold me on the warranty and also helped me out with the price.
I’m very happy with these and will wait for follow up appts and a potential issue where I’d have to go in and use my warranty before i give the 5 stars. That will be the insurmountable mark of a great store.
But to clarify — this place was excellent. I’m very happy.