Pep Boys

Stopped in here to pick up two new halogen headlight bulbs and noticed a few different grades of bulbs. The Pep Boys isle clerk explained to me the reason for the different grades and made recommendations that I found very helpful.

I have been a customer at this location for at least 4 years, maybe longer. I am surprised at the negative reviews. I have never had a bad experience here. I feel Pep Boys is honest and will not give you the run round I have experienced at the Honda Dealership I use to bring my car to. I actually left the dealership because I knew they were trying to up sell me. I brought my Honda to Pep Boys to test my transmission, and there was nothing wrong with it! I have never been anywhere else since!
Jesse is great as well as the rest of the staff. They always offer their most current coupons, even when you don’t ask. (I always ask tho)!
I even come to this location for major repairs. I trust them and highly recommend them. Like anywhere else, make an appointment. I am not one that gets crazy over the time it takes to get the work done. I would rather be safe than sorry. I plan when I am bringing my car so I don’t have to worry about waiting for it. They call me when it’s done!

Service here is good, but it is really slow. You can expect to be treated kindly, which is important. But if you’re like me and have to wait welcome to a very uncomfortable wait. The chairs are not made for sitting and the bathroom is prettt worn down and feels kinna icky. This isnt a mom pop place, this is a place with a corporate office who should be checking on these things from time to time. I hate waiting here.
I do wait because the repairs are good and the I can usually find a coupon for what I need. Which you will be greatful to find because the prices are just okay. I never left Pep Boys feeling like I got a good deal.
The retail side is another story. There is a lot of stuff from real car parts or cheesy key chains. Its actually a good spot for that. Again, you’ll want a coupon.
Ye be warned, if you can… get a ride, don’t wait here. Ever.