Jiffy Lube

Good service. Fast. Friendly. Knowledgable. I asked about the super platinum synthetic, was told I didn’t need to spend the extra money. Nice to have honest guys work on your car.
–Synthetic oil change
–Transmission flush and refill
–Vacuumed
–Tires filled up
$ 209

Every time. Every time they say you «need» a new air filter. We replaced ours less than a month ago but we now «need» a new air filter. I sat in the lobby and watched as every customer was called to look at their car for the air filter they all «need» and other recommended add-​ons. Chang my damn oil and stop trying to hustle me into spending almost triple the cost of your recommended service adds.
$ 2 additional to top off my coolant though the receipt shows a mania adjustment from included to $ 2.00. Nice.
Ironically or sarcastically there is a «TRUST» poster on the lobby wall. Shady.

I love Jiffy Lube. They may be costly compared to other oil change options in the area but I think it’s worth it. Not only can you trust them, you can stop in any time in between oil changes to top off your fluids and have your tires filled.
I pulled up to this location and they pulled up my record before getting out of the car. They greeted me by name. I was in and out of there within 15 minutes.

I went here over the weekend. A little more pricey than Wal Mart = extra money to save time. I am ok with that. The mechanic informed me that my Antifreeze reservoir was low and they did not fill it for free. So I told them that’s ok I will do it myself. He then proceeded to tell me my serpentine belt had numerous cracks in it and that he insisted that I replace it. So I asked how much that was he replied $ 100.00. I then proceeded to tell him no thanks I will do it myself. When my car was ready, I went to Auto Zone to look at serpentine belts. Most expensive one is $ 22.00. I next proceeded to inspect my serpentine belt, and there were no cracks or negative wear whatsoever. Jiffy Lube just maybe you should hire honest mechanics not looking to make commissions on unsuspecting individuals. You need to stop scamming people and put honorable business practices in place. To top it all off my car was not vacuumed as indicated and the mechanic left oily fingerprints all over my car… wtf really?

Yes, Jiffy Lube is pretty expensive, but when you need what they do best, a super fast oil change, you’re paying for the convenience of getting in and out. No appointment needed, just pull into a stall and you’re done in less than 30 minutes! I like that they vacuum your floors, clean your windows and are always super friendly. Of course, they try and up-​sell you on multiple things, but that seems to be a constant in the car industry.

I stopped in to get a quick oil change. The employee that change my oil did not care how much of a mess he was making on my engine parts. I payed extra for a check of my vehicle. When I got finished I used their check list and check my car my self. I found multiple items on their check list they should have informed me about. I normally don’t have to many bad experiences at jiffy lubes. Was very disappointed. They get some many customer I don’t think any one care.

Came in for an oil change. Brought in a coupon presented it to the desk when I arrived. Was told, «hang on to it». Was given a receipt/​estimate was told that is with the discount. Hmmm… OK.
Came back to pick up my car and was told my air filter needed to be swapped. It did look a little dirty but not horrible. I OK’d it. Might as well.
Was given my invoice at the end and noticed the total seemed a bit high since I had a coupon. Walked back in and checked back with desk, «did you include the coupon discount»? Desk, «ooooh I didn’t, I was supposed to do that at the end». Hmm. I wouldn’t have thought twice but $ 40 for basic oil is standard. I also called your other location afterward and they gave me a 38.99 qoute without coupon. Biggest mistake, desk guy flipped the top half of the invoice over (obscuring the total) while I was looking over and signing the 3 page invoice. Not cool buddy.
Was asked if I wanted to save the coupon for next time or get a refund the difference… Really? You thought that was a good offer/​remedy? Lol. Was going to give y’all 4 – 5 stars but your desk guy was shady.
Probably won’t be back. The hunt for a respectable auto shop continues.

The team works like a «well oiled machine». Everyone seems enthusiastic and helpful. They do all the extra stuff that I have come to expect from this JL location. Even if you have to go a little out of your way, I highly recommend JL #3244.

50 bucks and 90 minutes for a simple friggin oil change. Unbelievable. Well on the bright side, I have been reminded why I always need to do it myself.

I bring my wife’s Lexus and my Tacoma here because the staff here is totally awesome and they take care of their customers I would highly recommend them to anybody who needs to have their car serviced

I took my 2010 Corolla in for an oil change and was advised that I needed a 60K mile service. Ended up with a $ 400 invoice. I was upset and spoke with the manager and then the regional manager. Both were very polite and professional and the regional manager even took $ 40 off the tab (10% as he put it).
Given this level of support, one might feel good about the customer care they displayed. I am not.
Let’s keep in mind this is an oil change facility. Apparently over the years their business model shifted to include high priced easy to accomplish tasks that many people (especially woman, since I am the 2^nd female in my family to have an over priced experience here) are unaware they don’t need and that they are overly expensive.
My recommendation after learning more about this stuff: Get your oil changed at these facilities, and nothing else. Have them print out what service they feel needs to be done and get it accomplished elsewhere for less. Replace the cabin filter yourself. It probably wouldn’t realistically have to be replaced ever, or just vacuum it clean.

Good service, very friendly people. The reason for not giving 5 stars is because I get tired of them telling me that the car requires synthetic oil at 3 times the price. It’s a BS up sell. 20 year old cars didn’t come with synthetic oil.

Great service, explained everything that I had to get done to my car and recommended stuff for the next service. It only took 30 mins for the amount of cars were getting services at the same time. I recommend to come her to get your car serviced!

These guys are awesome! They really care about their customers and aren’t just trying to rip you off. I came here when my car was acting up and they did a FREE diagnostic, when just up the road PEP BOYS told me it would be a $ 99 diagnostic fee and then however much it would cost to fix the problem.
William did my oil change and he talked with his head mechanic and they told me exactly what was wrong with my car, and told me what I needed to fix it.
Thank you for caring about your customers and not trying to make a quick buck!

One star because I left with oil in my car and one star for the friendliness of the staff, outside of that, I don’t see any reason for more stars.
Went here on a Saturday morning for an easy oil change. They already have my information saved because I go to Jiffy Lube for all of my oil changes. I expected there to be a wait but 20 minutes just to get my car checked in, and another hour after that? None the less, the staff member that helped me, was very apologetic.
I asked them to call when it was ready because we were going to head out of town an hour later — when they said my car would be done. We had a mix up and I called once we left to change the number I wanted them to call when my car was complete. The guy on the phone insisted that they would «just park it» when it’s done. I just told you, I’m waiting on my car to be done so I can go out of town. He got the point to call me and did about an hour and a half after I dropped off my car.
As I paid, all the things that they checked were «good». When they checked my oil, it was full. Miraculous! Because when My boyfriend checked before I came it was SUPER LOW, in fact the oil being low is exactly why I am here. And what floor mats did you vacuum? Why go over something that takes five minutes to say if it isn’t actually accurate?
To top it all off, they didn’t replace my under carriage cover properly and now it’s scraping the street going in and out of my drive way, over speed bumps, and on the smallest dips in the road.
Not impressed, I’ll buy the oil myself and have my boyfriend do it next time. He offered but I didn’t want him to hassle. Now he has to jack up my car and work on it anyway.

My truck never leaked fluids until I had mine changed here. Transmission, transfer case, and rear diff all leaked after having fluids changed at this location.
It cost me $ 1300 to fix
Avoid this location they don’t care about your car or you.

I will bring my other vehicles here for service.
This location offers three bays for low wait times. I was in and out in 25 minutes on a Friday morning.
Customer service was great. I was greeted as I rolled up, and all the staff were friendly. The service writer did try to upsell, but only for manufacturer-​recommended service (i.e., no hard push for high-​margin gimmicks). The customer lounge was clean, coffee fresh, and a movie was playing.
The tech did a good job. No oil was spilled on the engine block (I checked). He checked my lights and tires, and discovered a light I was unaware had failed.

Ive been coming here for a few years and have been completly satisfied with the services they provide.
Theres never any pressure in replacing parts they suggest and wait time is not to bad. Customer service is great in my opinion and they answer all questions and concerns that you have.

The guys here are so friendly! They don’t talk down to you at all. You can really trust them, and that’s what keeps me coming back.
I always get the standard oil change and they super speedy and delightful.

Very helpful and kind workers. They were super knowledgeable and willing to answer all my questions. Unfortunately they couldn’t balance my tires because they didn’t have the correct part, which was unfortunate but they rotated them which is something! She was also making a really weird noise which turned out to be the power steering and they just topped off the fluid and she purred just fine after that. The car is an oldie but goodie and now she’s perf! Thank you so much Jiffy Lube!