Brighton Collectibles

Buy the shoes!!! They last forever! I have the jewelry… Luggage…purses. However, THE SHOES are the most comfortable! Also the boots! Employees are friendly and helpful.

I bought a bag from them and returned it next day — it was quite a hassle to return it (they wanted to know my email, phone number, address, tel number, birth date and I was almost waiting for them to ask for my ss number — but they did not, somehow).
Next, I am now receiving several emails a week with their promos — it is AWFUL.
They have a lot of cool staff and really cute, truly amazing, show stopper/​conversation starter purses — I must admit that. But gosh! they ask you to give them your email for a warranty and then spam it up! I am so angry — I will never buy anything again from this place.
They have those PANDORA like beads and cool bracelets to bead them on but no prices in the store, so you have to ask a salesgirl for a price on each bead. I was initially interested, but with this hassle of no prices– forget it. Their store is always mostly empty, how about get to work ladies and cut out some price tags here and there?
May help your business. Cool jewelry and
cool handbags, anyways.
If you like their jewelry — order it online. The returns online are free and prices are right there.

Love, Love, Love this Brighton store. The staff is wonderful and the jewelry is top quality and lasts forever. I always find the perfect gift at Brighton. The staff goes out of there way to be help you get just the right thing. They take their time and wrap up and box everything so i do not have to waste my time wrapping up gifts. The store is beautiful.

Beware if you are making a return. They will only do an exchange if you have a gift receipt, no other options. The customer service here is horrible!

My wife loves Brighton and I purchase a lot from these stores across the country. For some reason the staff that works at the Oak Brook location are truly awful. It’s like it is a different company. I was ready to make a large purchase at this store and once again was treated by the rude women that work here ! If you want to shop at Brighton, go to another location. Stay away from these witches

My mother-​in-​law received a beautiful Brighton charm bracelet as a birthday gift, and she asked me to go with her to Brighton to pick out some additional charms. I love shopping, and unlike a lot of women I know, I actually LIKE my mother-​in-​law, so I was happy to tag along.
Brighton is a bright and cheery store. The handbags are modern, but practical, and the jewelry is all tasteful and moderately priced. The charms range from super blingy and clunky, to understated and classic. The price point can’t be beat either, as most of the charms she had her eye on were in the $ 20 range or less. I’m not at all religious, but even I thought the bible charm that opened was adorable.
Even though Brighton isn’t really my style, I’d definitely recommend a Brighton charm bracelet over Pandora if you’re considering the purchase. The variety and quality of charms is on par with Pandora, and the price is much more reasonable.
The service we received at Brighton was a little disappointing. My mother-​in-​law had her eye on three charms, but two were out of stock. The lady helping us offered to order them, but she didn’t offer to ship them to her at home — rather, she would have to come back to the store. It’s a little bit old school, and definitely disappointing when shopping is sometimes about instant gratification. The lady seemed more interested in telling us about the two or three different promotions happening than getting her the charms she wanted in a more efficient manner.
Overall, I like Brighton. At the very least, Brighton will be on my radar for future Christmas and birthday purchases for her.

Love this place! I should say that I love all the Brighton Stores. The handbags, jewelry and shoes are not only beautiful but also great quality. I’ve had other designer bags before, but I think Brighton is now my main one that I carry all the time!

Brighton is fabulous for jewelry. It is not too expensive *and* it is both trendy and classy in one.
Every time I have been to this shop, they great me warmly, offer a bottle of water, and sometimes even offer a cookie! Yes, those cookies are warm out of the oven.
Added bonus: The associates always offer good advice on what looks best. I don’t need my best girl friend with me — they take her place! Oh and they will help you make your wish list. Come in, browse around, and pick a ton of stuff that you would love to own. They will even send the information to your significant other so he can avoid a jewelry shopping snafu!