C.D.Peacock

I stopped into C.D.Peacock after I had taken my Rolex watch to another jeweler to get it cleaned/​buffed. When I received my watch (from the disclosed jeweler I had originally taken it too), it was not in its original condition it had been in prior to taking it there. I immediately took my watch to C.D.Peacock to get it examined and fixed because I knew that they are a certified Rolex dealer. Anthony, the salesman, took great interest into helping me out. He was extremely patient and spent hours helping me get my watch back to Rolex standards. It was amazing and also quite impressive how intelligent he is in the watch field. Also, Gabriel the watch maker (who to my knowledge has spent years in the watch making field and has quite the reputation), was very informative and helped me individually to make sure I knew exactly what had happened to the watch. He also told me what what he had to do in order to fix it and bring it back to its original condition. Lastly, Tim the Assistant Manager, was very kind and took the time to ask me how my experience was at C.D.Peacock. The customer service and overall experience I had was amazing to say the very least. Now I know that the next time I need to overhaul my watch or even purchase a new one, I’m choosing C.D.Peacock in OakBrook Mall!