Francesca’s Collections

Such a great store! Very fun to shop in, sales people are wonderful and so helpful. My go-​to for most of my shopping needs! Keep up the great work guys!

Saw one of my friend’s wearing a cute headband from here and went to go get a few before leaving town for a trip to TN, the day after I bought them I went to put one on and it snapped. I was super upset but figured it was a fluke. A few days later I went to put on another for a wedding and AGAIN, before I even got it over my head it snapped too! When we got back home I went to return all 3 because one is one thing but 2, that’s just bad quality. Apparently they have a ridiculously short return policy (14 days) and I was too late so they’d only give me store credit. Why would I want to shop more here? I’m frustrated beyond belief and don’t know what I’m going to do with this store credit now, it’s useless to me.

I haven’t been to any Francesca’s that are overly spacious, but this site feels on the small side of small. That being said, the store is very organized and clean, you still get to see a lot in that small space. It’s nestled in between a few stores in the Oak Brook mall, so you may blink and miss it! I had to look it up on the map to find it!
Sales people were helpful but not pushy. I was in for a gift card, and the cashier that helped me was so upbeat! It made me feel very welcome there.
For Oak Brook mall, the prices are reasonable, overall, I’d say the prices are reasonable-​moderate range. Interesting selection of «gag gift» type items for a boho-​chic store (i.e. pacifiers with mustaches for baby, coasters with funny sayings, etc), which I never quite got why they had. Stick to the clothes and accessories!
Nice site, I will be back.

I want to give Francesca’s either a four or five star rating. In the past when I have shopped at Francesca’s I had been greeted by wonderful staff. It was always a delight to shop in the store, but I was there last week and there was a staff member who may have been new that was very rude and lacking in customer service skills. I don’t know who is doing the hiring lately, but I hope they don’t continue to hire what I have encountered in the store lately.

I’ve always walked past Francesca’s never really giving it a thought until one of my girlfriend got me to go in and now Francesca’s has become one of my favorite boutique to shop at.
Francesca’s is a small yet intimate boutique where you’ll find trendy clothing along with fun accessories and quirky gifts. The clothes are reasonably priced with a fantastic clearance section. Some of my fab finds are from here, mainly dresses. They also have chic handbags and shoes to complete an outfit.
On my most recent visit I was looking for a summer dress for a wedding in Puerto Rico and I found a bright maxi but unfortunately it was too small, however, I found a different dress and put it on hold, while I browse the rest of Oakbrook. I decided to return to try the dress I put on hold, again and luckily one of the sales associate, Robin, found the bright maxi dress in a bigger size!
It was tough getting the dress on because the zipper is sensitive, but Robin was patient and kind enough to help get me zipped up. When I told her I’m looking for a dress for a beach wedding in PR she genuinely was excited for me and complimented that maxis are the style for such occasions.
Since my first initial stop into Francesca’s, Robin and the rest of staff warmly greeted me and was always willing to assist. What was awesome was the fact Robin remembered my name when I came back (about an hour later). She wasn’t hesitant to use it and made my shopping experience personable.
Francesca’s is always on my to shop list when I’m at Oakbrook because I know I’ll never be disappointed in their selection of clothes, jewelry, handbags, and of course their wonderful customer service.

The clothes are reasonably priced and on-​trend. And there are so many accessories, handbags, and kitschy gift-​like items to look at. I love the merchandise that Francesca’s has to offer.
My favorite purchases from this store are a chunky pearl necklace with ribbons and a chevron pattern skirt in rainbow colors. I’ve worn both items several times and always come back when I’m at Oak Brook mall. Clothes do run on the semi-​small side in sizes S-​L.
The only thing I don’t love is the size of the store. It’s very small, and even with a few people shopping, it gets too crowded to browse. Once people get in line to checkout, it creates a blockcade getting from the front to the back of the store. There are only two fitting rooms, which for the size of the store is fine, but the store needs to be bigger! I don’t really like that the fitting rooms are just curtains. With so many people bustling around in the store, it would be so easy to have someone walk in on you.

I must confess, I am a handbag whore and I do not discriminate. Coach to Charming Charlie or Kate Spade to Target. If it’s cute and I can afford it, it’s mine. That being said, I first stumbled across Fran’s a few years ago in Northbrook when I was looking to get a fix for my addiction and not spend too much money. Fast forward to now and I walk into this Fran’s while wandering the mall after dinner with the BF. What I really like about this store is it’s boutique feel. A small, intimate setting that doesn’t feel like it’s a chain, even though it is. The clothes are cute but don’t really come in my size so I admire them from afar but what really brings me in here are the purses. Mostly all are under 50 bucks and there are a lot to choose from. This time I went for small a camel colored tote with lots of zippers.
The staff is very friendly and sweet. I came into the store around 7:30 and felt horrible since I made a mess of the very nice display. I apologized many times and the young sales girl assured me it wasn’t a problem. I know they are all supposed to say that but she honestly felt sincere about it.
My only issue is that with boutique feel comes boutique size. The small space, to me, felt too cramped and I was worried that with every turn I made, I would knock something over. That will not stop me from coming back though. Too much cute stuff to keep me away.

I have loved this store since I was introduced to it many years ago in the city. Was even more please when they expanded to the suburbs.
I have to say I normally don’t walk out with clothes from here because I’m so busy looking at jewelry but I have to commend the great service from the girl that worked here. She was wearing a tunic that I just absolutely loved and she was nice enough to tell me it was from their store. She proceeded to look it up in the inventory and dug it up in the back! She was so sweet for finding it since it wasn’t even unwrapped to be put on the shelves. Great customer service!

I used to think this was a place I wouldn’t like, that was kinda blah and boring. I was clearly wrong. My friend wanted to go in one day, so I tagged along after dragging her into stores all day. I had no idea they had such cute accessories! Some interesting jewelry and handbags. Little quirky things like Anne Taintor flasks, gotta love it!
I totally drop in now to check it out, and I’m super glad I did cuz I found a great belated bday gift that totally suits my friend’s mustache fetish, haha!