I should have known that EVERYONE knows that Pizza Hut sucks. Undercooked pizza, missing items, no care in the world for customer service. I very clearly made a mistake on delivery tonight. Go with the locals, they give all the cares and double the price is worth it!
Lindsay S.
Classificação do local: 1 New Orleans, LA
I was so excited when they put this pizza hut by my house. The first few times I ordered it was AMAZING. I ordered it so much I felt like I should have definitely had a discount. Well I went back to school for the semester and by the time I returned something had happened. I received two pizzas that were extremely thin and undercooked two separate times. If I made a request for toppings they NEVER put them on there. I got sick another time. Throwing up uncontrollably. The last time I ordered I went in to pick it up and I witnessed the guy who made the pizza not wearing any gloves. Yea, that was the last time they heard from me! I’ll never eat from them again.
James S.
Classificação do local: 1 New Orleans, LA
This place was absolutely awful. I can’t begin to understand how a chain restaurant can be so different(or worse) from one location to another. We ordered a stuffed crust pizza, overpaid for it of course. It was not even cooked, we had to put it into the oven for 15 minutes to make it somewhat edible. The toppings tasted like poop, the crust not fluffy at all, dripping in oil, just horrible. I will give them this, it came fast! Probably because it was not cooked! Pizza but, you disappointed me and my boo. This just does not carry the quality that your products did like 10 years ago, when it was the best fast food pizza around. Bring back the buffet wih deep dish and fluffy stuffed crust pizza, good toppings, and even decent service. I feel bad for the people who are forced to deliver such a sup par product to someone’s house. Thanks for ruining my nite
Jennifer A.
Classificação do local: 1 New Orleans, LA
TWOAND A HALFHOURSLATER. Never order from here. Just order dominos! Third and last time I order from here. I called and called and the kept putting me on hold. Don’t waste your time.
Lisa D.
Classificação do local: 1 New Orleans, LA
If I could give zero stars, this place would get that. Never used this pizza hut. Never will again. Don’t request anything like, «light on the onions» because they can’t get it right. Also, u need to know everything about pizza huts, because the excuse for everything done wrong is, «not our fault» & «she is new». Manager very rude & doesn’t allow u to speak.
Insun C.
Classificação do local: 1 New Orleans, LA
Literally the worst Pizza Hut in existence. Ordering from here is like entering a Dalian world in which logic and courtesy do not exist. Furthermore, timeliness has been warped into some twisted mirror version of itself that could not be further from the original. Do not expect anything except the worst.
Andrew F.
Classificação do local: 1 New Orleans, LA
I keep trying this place its seems every 3rd time I order I get the correct order which makes me happy so i give it another try but now I’ve had it with this place i always get the exact same thing and if they are still screwing up they are never going to get any better ugh. i don’t even know where to begin first i watch the delivery drive pass my apartment 3 times then calls me and then takes another 15 minutes to get to my house. Mind you, I live 3 blocks away from this pizza hut I get delivery because i don’t have a car carrying all that food is sketchy in this neighborhood but i get my order finally and the only thing i actually care about is the Curried Away crust seasoning so i left special instructions EXTRACURRIEDAWAYPACKETS not only do i not get any extra packets i don’t even get any seasoning on the pizza. I was infuriated at that point so i walked 3 blocks and went to pizza hut and asked for the seasoning they gave me 2 packets and said have a nice day… Umm excuse me do you have any manners? Also 3 of the employees where on their phones. I will not be ordering from here again will also be posting this on google reviews. This place needs shut down.
LJ P.
Classificação do local: 1 New Orleans, LA
This place is ridiculous. Nobody gives a flying … about anything. It may as well be run by bad children.
Garick G.
Classificação do local: 1 New Orleans, LA
Read the reviews, ordered delivery anyway. Not sure what I expected. After an hour I cancelled my order and picked up Dominos instead.
Trey C.
Classificação do local: 1 Metairie, LA
Waited an hour and a half for cold pizza, and the delivery driver made me go out to her car. Had to call 4 times before I could ask where my food was. Twice I only got the hold ads, and once they just sat the phone down on the counter.
Justin W.
Classificação do local: 1 New Orleans, LA
I have now ordered from here 2 weeks in a row, last week the pizza supposedly had to be remade cuz the delivery driver was in an accident. When the pizza finally got here, 2 hours later, it was horrible. This week after 45 mins we called to see what was taking so long and were told the pizza was on it’s way, another hour later we called again and they said that they were out of the stuffed crust and they tried to call and tell us that bit the number was disconnected. I’m sick of their lies and bullshit I will not be ordering from them again.
Jameson D.
Classificação do local: 1 New Orleans, LA
The hands down worst Pizza Hut franchise ever. Delivery is always extremely late if it even shows. I understand New Orleans being the Big Easy but take your job seriously.
Lindsey K.
Classificação do local: 1 New Orleans, LA
If could give less than one star I would. At Hangout Music Festival this year(which was AWESOME) Pizza Hut gave away free slices. Because I thought that was so nice, I wanted to start ordering from Pizza Hut exclusively when possible. So when this Pizza Hut opened in my neighborhood I couldn’t wait to try it out. Boy was I mistaken! The first pizza I received was the cheese specialty pizza with the white sauce. It was late at night and we were super tired, so when we got home opened the box and realized it was so soggy and covered in so much sauce it was impossible to pick it up and eat. Because it was late, we just didn’t have it in us to make a return trip to get a new pizza so we sucked it up and ate what was eatable with forks. The second attempt was even worse than the first. The pizza was undercooked had too much sauce, bottom wasn’t fully cooked and neither was the middle. Couldn’t even pick up a slice without half of it sticking to the box. Completely inedible unless you wanted to drink it as a smoothie. This time we returned to the store. The manager on Duty, Brandy,(who also refused to give her last name) insisted this was not Pizza Huts fault because we ordered extra sauce. I tried to explain that it was indeed pizza huts fault as they did not cook it fully. STAYFARFARAWAYFROMTHISPIZZAHUT. They will serve you inedible food, then insist it’s your fault, act rudely and refuse to give you the managers full name. We have now wasted over an hour of our time dealing with this and haven’t even had lunch. They took so long to make the refund(because they had to get corporate approval, seriously?) that we nearly walked out without even getting our money. It’s that horrible! SERIOUSLY, save yourself the headache and order Domino’s or something local, the new Pizza Dominica on Magazine is AWESOME!!!
Steve W.
Classificação do local: 1 Kenner, LA
Ordered online. Got there 5 minutes after the pizza was supposed to be ready and they told me the pizza was ready but i still waited 10 minutes for it. Then only to realize once i got the pizza that they gave me the wrong type of pizza. Learned my lesson. This is why i make my own pizza.
Aimee B.
Classificação do local: 1 New Orleans, LA
Will never order from this pizza hut again. Slowest delivery and very unhelpful. Going on two hours already and still not here. Ridiculous… update: they arrive with a cold pizza and wrong beverage!
Megan S.
Classificação do local: 1 New Orleans, LA
Was pretty excited to get a Pizza Hut in the area. First delivery, food was«eh». Tried again. ITHASNOWBEENOVERTWOHOURSSINCE I HAVEORDEREDANDITSSTILLNOTHERE. The woman I talked to about it at Pizza Hut cared as much as if I called to tell her my horoscope for the day. Two hours is kind of a big deal. Never again.
Lewis B.
Classificação do local: 1 New Orleans, LA
How is it that a delivery driver can’t find a house with the address and phone number of the occupant? UPS, FedEx, Dominos, Reginillis, Green Tea, friends, family, everyone else can find the house but not Pizza Hut. What is wrong with these people?
Samantha W.
Classificação do local: 1 New Orleans, LA
Awful! Was told 15 minutes for pick up, waited for 45 minutes. One of our pizzas was entirely wrong. Lots of employees that seem to be walking around doing nothing.
Jessica A.
Classificação do local: 1 New Orleans, LA
Was excited to have another delivery option in the area… until we waited for 3 hours for our order that never showed up. Ended up canceling it.