Although I’ve stopped going to this MickieD’s I overheard friends of mine talking about the poor, slow service and the delapodated condition of the seating area. Although the franchisee spoke to me about my vist it appears nothing has been done to correct the lack of customer service training in the store. The group that owns theses franchises are doing the neighborhood kids a great diservice by not educating them in proper corporate edicate.
Zoyan S.
Classificação do local: 1 New Orleans, LA
Worst customer service. All people works there talks like yelling. One star just coz you have to select one in order to post your review.
Ernest T.
Classificação do local: 1 New Orleans, LA
I hate to say it because I have worked in the kitchen in the food industry a long time but, I could have made my meal twice before it got to me. I missed 2 street car rides over a combo meal that took about 20 minutes. I am not hating, these are just facts. The breakfast is fast and on point though minus the homeless people inside taking your tray and asking for change.
Cat K.
Classificação do local: 3 New Orleans, LA
Average. Just what you’d expect of a McDonald’s. Nothing fancy, no frills. Just fast food to dine in or take out. Good in a hurry. Good if you have kids and want to grab something to shut them up when they begin crying about how hungry they are. There are apples in the Happy Meals for the wee ones. Great a couple times a week. But not a place you can«LIVE» on «Everyday» but a good treat for sure!!!
Louis P.
Classificação do local: 3 New Orleans, LA
Traditionally, in New Orleans, on the Friday before Easter, we abstain from eating meat. It is with that intention the I decided to partake of my mid day meal at this establishment since I knew that they served at least some non meat foods. When I entered through the side door of the restaurant I was not able to locate either the maitre ‘d nor a hostess. In fact I was not greeted in any way. In establishments like this, you do not get seated at a table and have a server come to take your order and deliver your food. Instead, you are required to wait in a cue to explain what foods you would like to a waitress at a counter. You will not be given a menu to choose from. The items that are available from the kitchen are displayed in large illuminated frescoes on the walls. After I had made my selection I cued up to place my order. The gentleman in front of me was just receiving his order and he was loudly explaining to the waitress that if his food was not prepared correctly that he would return to inflict some sort of bodily harm on the employees of the establishment. I assume that since this is a holy time for both the Christian and Jewish religions, that he must be following some fairly strict dietary rules and that he would be greatly upset to find that his meal would cause him to suffer eternity in hell. For the sake of the employees I hope that the bread used to make his sandwich was unleavened and did not contain chametz. Now it was my turn to order. I tried to enquirer as to the species of the fish used to make their Filet ’ sadwitch(oops. typo there. I meant to type sandwich, but it came out sadwitch). The waitress did not know and did not seem interested in bothering the chefs with my question. Oh well, I was hoping to enjoy a serving of fresh fried Louisiana catfish today, but I don’t think that is what the fish of the day was. I also choose to have an order of french fried potatoes with my meal. I paid for my purchase and within a few short moments I was handed a sack with my meal inside. My fish sandwich was tasty, though the bread was certainly leavened. Along with the(unknown species) fish patty and leavened bread, there was also tartar sauce and a slice of yellow film. The breading on the fish filet was certainly not matzo. The fried potatoes were at first hot and delicious, but as they turned cold the began to have an odd chemical aftertaste. All in, I will give this establishment a thee star review. It was reasonably clean, the people were moderately freindly and efficient. The food was at least edible. If it is a holy day and you want to be penitent, why not show your god you humble side by partaking in a meal at McDonalds. It might not ensure that you get into heaven, but at least you will have some idea of what it might be like to eat in hell.
David E.
Classificação do local: 1 North Hampton, NH
I am in NOLA for spring break and today I finally woke up in time for breakfast. After getting my cash back from Rite Aid I decided to treat myself to some Micky Ds breakfast. I figured a coffee, hash brown and a bacon egg and cheese bagel would help the hangover that was slowly taking over my body. I got in the crazy long line that snaked around the store, confused as to why a «fast» food joint would have such a long line. Well after about 10 minutes the line hadn’t moved because out of the two cashiers one was standing at the register glaring at the customers and the other was playing with her hair. A little angry I asked if there was a problem with the register since neither of them seemed to know how to do their jobs — surprise, no response. After another 10 minutes it was almost my turn with only one order ahead of me. Two middle school kids were in line before me and the cashier refused to take their order and instead told them«go back to school and take your exams». I was shocked. I have never seen anyone refuse an order before. Little did the ignorant cashier know that they were also here on vacation and were sent in by their parents who were waiting in the car. Apparently the drive through line was longer and more stagnant than the one inside — hard to believe. They walked out empty handed. When it was finally my turn to order the cashier didn’t say a thing and just stared at me. I said hello and she responded with a blank stare. Tired of waiting I told her my order. She wasn’t listening and made me repeat it. I tried to order one of their breakfast meals without the coffee. She didn’t seem to grasp that concept and gave me the coffee anyway. Instead of trying to correct my order I gave it to one of the homeless men who was waiting outside. I have never seen such poor customer service before. If you are in need of a fast food fix avoid the Canal Street Mc Donald’s! Go to Rally’s around the corner on Broad Street instead.
Jonathan D.
Classificação do local: 1 Metairie, LA
I went to go see Endymion, and happened to drop my ecig. So I went into this McDonald’s to use the bathroom so I can clean my ecig, and the line was 30 minutes long just to use the BATHROOM. I know it’s Mardi Gras the bathroom lines are going to long. But 30 minutes is TOO long to do one little thing :(I had to go to Burger King and pay a dollar to clean my ecig.
Gina L.
Classificação do local: 1 Los Angeles, CA
Terrible terrible customer service. Went to the drive thru and the order taker was so rude! Our fries were cold and the chicken nuggets tasted a few days old. But I guess for the price I’m paying for the meal, I shouldn’t be expecting 4 star quality.
Scott S.
Classificação do local: 1 New Orleans, LA
A McDonald’s Flowchart: Did I just eat? — NO — Use Unilocal to find somewhere awesome to eat | YES | Did I just eat at McDonald’s? — NO — Taco Bell is so proud | YES | Did I just eat at the McDonald’s on Canal? — NO — Congratulations | YES | It’s been 1 hour. Does my stomach hurt? — NO — Lucky bastard | YES | It’s been 3 hours. Am I on the toilet? — NO — Dodged a bullet | YES | It’s been 5 hours. Am I kneeling in front of the toilet? — NO — Stop bragging | YES | Is my body ejecting all fluids through every orifice? — NO — I hate you | YES | Am I going to die? — NO — Please let me die | YES | Is there a Canal Street McDonald’s in heaven? — NO — Heaven actually exists! | YES | God is an asshole.
Mike C.
Classificação do local: 1 New Orleans, LA
As far as McDonalds go, the food is pretty much the same in every one. However, I had the opportunity to go to this location on Saturday morning to pick up some breakfast sandwiches for the workers at my house. Upon entering I observed an unhappy customer who was tring to get his order corrected. He was confused about his receipt and IMHO had ordered incorrectly. However, when he came inside, to straighten it out, things only got worse. The casheir needlessly entered into a verbal altercation with him. The customer was a little confused about his order and a little upset at the price of orange juice. Perhaps he should have stayed home to eat. Nevertheless, all the cashier had to do was refund his money as the customer had requested. Instead, she began to speak in a loud tone so that everyone could hear her complain about the customer. The icing on the cake was that the manager was standing right next to her the entire time and did NOTHING to de-escalate the situation or to try and satisfy the customer. This was the worse case of restaurant management I have ever experienced.