Gary is great!!! Arrived on time, fixed lock quickly!!! Would definitely call him again or recommend to anyone!
Na M.
Classificação do local: 5 Bywater, New Orleans, LA
Fast, friendly service. One of the finest New Orleans families you’ll ever want working for you. One of their technicians, Gary, was fast & knew his business. Highly recommend.
Bill K.
Classificação do local: 5 Chicago, IL
Needed our new condo«rekeyed». Our real estate agent suggested Dr. Lock. Read the reviews and was a little hesitant but went ahead with the Dr. Woman answering the phone was pleasant and did her best to accommodate our limited availability. Gary, from Dr. Lock, arrived as scheduled and did the work quickly and at a reasonable price. Sorry to hear about the problems others have had, but Dr Lock is 5 Star with us
Brad G.
Classificação do local: 5 French Quarter, New Orleans, LA
Called Dr Lock because my front door on my condo in the French Quarter would not open. Gary was there within the hour and had it repaired and on his way. I have used them(3) different times and always got great service. Right on time and can fix everything. Brad Gulf Shores
Matt g.
Classificação do local: 1 New Orleans, LA
the key on my honda car remote snapped off of the plastic base. i searched around online for an exact match(so that i could just take the computer chip and buttons out of my current one and put in the new one. found an exact match. obviously the key part of the remote comes built in, and uncut. so i search around for a locksmith that can duplicate the key portion. i take this to Dr. Lock and the person working tells me that she cannot cut this and asked me where I got the shell. I tell her the internet so that I could get an exact match and she becomes very rude, telling me that even if she could cut it, she would not. That its somehow not fair to her that I bought the $ 5.00 part off of the internet and not from her. Although she didn’t offer to sell me one, which means she does not have it and would have to order it if she had the capability of cutting it(which she does not). So basically she was rude to me just so that I wouldn’t order special item keys off of the internet anymore? I’m not sure on that one. I went to Star Lock and Key on Galvez and the guy told me they could take care of it, no problems. If you’re looking for customer service(which is really the only advantage local businesses have in the internet era) don’t go to Dr. Lock.