Domino’s Pizza

I eat here average twice a month. Make sure you check your order before you leave of its carry out. The location is good (near bourbon street and the parade routes). The customer service is «ok». I’ve dealt with some great workers and some horrible workers.
One day the «manager» told the cashier don’t take any new orders until they sold the pizzas they had pre made (which was weird toppings nobody wanted). So several people left angry. But overall it’s an ok place. It’s just pizza !

Horrible horrible service every time I come to this place. They don’t answer the phone and the lil young night manager on weekend is very very rude.
This location was recently remodeled. I love the fact that you can now eat here. Looks real nice. I have no choice but to eat here, so you have to learn how to deal with the attitudes.

Poor customer service. I was put on hold 4 times then I hung up. I called back again and was put on hold for a minute. I still ordered the pizza because there was not another dominos that would deliver to my location and I’m still sitting here waiting on it! (I mean CURRENTLY sitting in my room waiting for my pizza!!!) I got a call back a few minutes ago and the guy asks me if I still wanted my pizza after I called earlier to check on the status and a lady picked up and said it was on the way. Like WTF!!! Really!!! Why is this location still in business!

Walked in about 1 week ago, tried to call in a pick up order but was on hold for about 10 minutes when someone picked up, we were put on hold again. That’s the most of my complaints.
The store wasn’t the cleanest, but it’s a domino’s near Burbon street, so you can’t expect too much.
We ordered 2 pizza ’ s, one ended up getting stuck in the oven and burned, however one of the employees (I am assuming the manager) noticed this and refired the pizza without us needed to ask.
All in all, This Pizza hit the craving for sure.

I went to order lunch around noon today from my local Domino’s. First the online ordering system was down so I wasn’t going to bother. Got hungry enough by 1:27 pm that I gave in and called in an order. I was told it would be here in about 30 minutes. It is after 3 pm now and I still don’t have food. The food itself, when and if it ever arrives, is mediocre at best. when you add in the horrible service it makes this place a total waste of time. Pizza is better at Big Pie on Barrone street anyway, over priced but at least they deliver !

After an estimated 30 minute wait on the pizza app I received my room temperature, hardened cheese pizza. It was baked and quality checked within the 30 minute frame but then it took a solid hour to get to my apartment only one block away but I didn’t get carry out because I was sick.

Just joined Unilocal tonight so I can warn others about this Dominos location! One star is 1 star too many!!! Unilocal won’t let you give zero stars…
Sorry to be so negative, but hoping to save others the same misfortune. Ordered online and paid $ 24.98 for a gluten free pizza and a pizza was delivered with all of the wrong toppings— which makes me wonder if it is indeed gluten free! So for me, this is not edible. Tried calling the store for more than an hour to see if a correct pizza could be sent to me OR I could get my money back ($ 24.98 plus $ 5 tip!). Was constantly placed on hold for more than an hour (total time) and constantly disconnected after stating my issue. Worst customer service of ANY restaurant that I have ever experienced… kinda feeling like I was robbed of $ 29.98 since I can’t eat what was delivered. It’s a shame because this was only my 2^nd order from Dominos pizza in over 10 years. I was super excited to realize they had GF pizza.
Order from this location at your own risk!!! You’ve been warned…

Out of the two times I’ve ordered from there I’ve gotten sick within an hour of eating their pizza both times. Don’t think that’s a good thing. Considering they’re corporate I would have thought that their health code would be a little more strict than Alot of other place in the quarter. Apparently that was a poor assumption to make. If you enjoy having to sprint to the bathroom within an hour or two of eating your pizza for the remainder of the night, good luck.

Hours indicate they are open until 3AM but they refuse to take orders after 1, even for takeout. Rude, dismissive, unacceptable even for the low standard to which I hold dominos.

The pizzas and everything here is now really awesome and amazing. A year ago this location was one of the worst shops in the business and since then it has been remodeled and is more open and like a restaurant now. The staff is awesome and friendly. The delivery area is limited as they deliver via bicycles but there are a few tables and some shelf seating for dine-​in. This is now one of the best shops and I am proud to be a regular. It truly is a night and day difference from a year ago!!! I love this particular Domino’s now especially. My favorite!!! :)

HORRIBLE! don’t order anything extra (dipping sauces, etc), they will ALWAYS forget it. waste of money

I wish I could give this Dominos a negative star rating that’s how angry I am with their lack of customer service.
I am a loyal customer who had in the past ordered from this location at least once a week. Upon moving to a new apartment (2 blocks from my old place) I had spotty cell service (not Dominos fault) and due to this spotty service I missed a call from the delivery driver telling me he was outside my gate. I called the store and apologized profusely to the driver (who coincidently answered the phone) I said don’t worry about remaking it or anything crazy just bring it back to me. He said no problem. This time, not wanting to miss him again we waited outside for 1.5 hours and no one ever showed. When I called the store back to inquire I was told that the order was remade and resent «a long time ago and the delivery driver had attempted delivery 2 more times» When I said that this was not possible because I had been outside the entire time I was placed on hold for over 5 minutes and no one ever returned. At which time I disconnected the call. The next day I sent an email and was told that due to the fact that this is a locally owned store the manager of the store would be contacted and it would be up to them to contact me and resolve the issue. Almost 2 weeks later the store finally contacted me and their method of resolution was a free 1 topping pizza. My original order that I never received was for 2 pizzas with several toppings each. How is this in any way compensating me for my original loss??? Bottom line is Dominos will never see another dime from me!

I always order online, no cheese pizzas. They have yet to get it right. They always send me a new pizza, no charge, but it takes at least an hour for delivery. js

Ordered online, quick delivery! Food was great. One draw back, you do not get one free sauce with breadsticks. The breadsticks were terrible by the way.

I order from here about once every two weeks, but that is based purely on convenience – not on good experiences. The food is good when they don’t mess it up, but that happens about 50% of the time. Should you complain when they do mess up, you will inevitably be treated as though it was completely unreasonable for you to expect a correct order. That said, it’s Domino’s Pizza, not haute cuisine, so what do you expect?
Pro tip: if you order extra sauces, *specifically* tell them not to forget them (that will cut your screw-​up odds to a cool 25% – nothing to sneeze at).

This location should be shut down. Dominos just lost my business for good.
This was the worst experience. After the driver was out for 1hr with delivery he finally called to say (in barely English because he was so uneducated) that he was here After explaining how to get into building, he never showed or answered any calls. Then when calling the location the most ignorant, uneducated employees tell me to keep calling him. After more than 5 calls to dominos I was hung up on and no one could explain what happened. This is the most unprofessional, ghetto dominos. Langston who I was told was the manager should fire these animals. This was unacceptable and frankly don’t know how these people are in business or how anyone could hire such stupid people to operate a business.

Horrible don’t do… this place is a joke call to order pizza operator can’t understand a word than no online delivery to area location so you have to call to order. The person says 23 – 33 mins. Okay right … 2 hours later my pizza comes cold. I called 3 times and sat on hold for 12 mins each time and the person answers the phone and says it’s on its way. So 2 hours later a guy pulls up on a bike with cold as pizza. It’s a joke. No tip don’t reccomend horrible place

We were visiting New Orleans from Dallas and went to the Kings/​Pelicans basketball game and by the time we got back to the Hotel there was not many options to eat. We decided to order a pizza. It was delivered in a timely fashion, fresh, taste good. Delivery driver was a very nice older man, he put all the pepper/​cheese packets decorated nicely inside the lip of the box. Can’t ask for much better on short notice. Only way they could have got a 5 star is if they had plates considering they are in an area with a lot of hotels. Just some friendly advice, but otherwise awesome!

I’d worked through lunch with bike rentals, bicycle sales and boxing a customer’s bike and couldn’t figure why I was so hungry — until I saw it was after 3pm! The Domino’s $ 5.99 special coupon from over the weekend was still on my desk so I went to
and placed the order. The process was seamless, the website accepted the coupon code and within 10 minutes, the website informed me that my medium pan black olive with jalapeño pizza was ready.
I jumped onto my Brompton folding bike and was at the store in a minute. It’s just a half block off Canal St on Carondelet (Bourbon Street’s name when it crosses Canal). You have to be buzzed in even during daylight hours and the dine in area is standard stark Domino’s (white walls, no art, bright fluorescent lights in the ceiling) but this was a carry-​out deal from the get go.
An employee buzzed me in and was very polite and pleasant. He confirmed the order and price and placed the pizza box in a plastic bag so the Pizza would not accidentally stain my Brompton shopper bag that was attached to the bike’s head tube.
As I unlocked the door to the bike shop, steam rose from the bag and the pizza smelled terrific. It was piping hot, spicy, yummy and filling. I finished half in 15 minutes (would have taken less if I was not typing this review between bites).
By the way, the $ 5.99 special runs through this Monday, Sept 1, 2013. Here’s the coupon code I used:
599

Called and ordered a pizza at 12:33, was told it would be 30 minutes or less for delivery to our hotel, which is less than half a mile away. An hour goes by and no pizza still, on a Sunday when it’s not busy and we called back to check and the customer service was so bad, the manager/​whoever answered the phone was so rude and said it wasn’t his fault the pizza wasn’t here yet. Called back an hour and a half to get a status again and was told the driver was on his way and should be there any minute.
I understand if a business is busy, or only has so many workers, yada yada yada but customer service is number 1. If you’re working with limited staff, or made a mistake just be honest with your customers, tell them the situation to help them understand. Don’t just treat them rudely on the phone when they are inquiring about their order. I mean the pizza was even cold when it got here!
And we had plans, so not only were we starving but our food was cold. It makes me never want to do business with this company again! And I’ve ordered from them before in other areas and never had problems! Smh a true disappointment.