Zacky’s

La boutique prévoit de fermer en septembre. Dommage.
Le sous sol est rempli de converses (entre 20 $, 35 $) tennis et baskets moins chers de nyc. (stan smith a 65 $/​70 $). Palladium, doc martens a 99 $., Vans au premier niveau (prix super intéressants. Entre 19 $ des classic jusqu’a +++ pour des spéciales edition ou hautes. 29÷39÷44 €…)
Le sous sol est un peu bazar. Faut trouver un vendeur a chaque fois pour avoir une taille.
Mini converses bébé a 9 $, mini vans enfants a 9 $ aussi.

I was not pleased at all with this shoe store. I came here a handful of times to look for shoes and each time had a very unpleasant and uncomfortable experience.
The first time I came in, I was looking for a new pair of running shoes. I had my eye on these Nike shoes, but every place I went into in NYC ran out of my size. So, I was in the area and decided to check out Zacky’s. I noticed right away they had a huge selection of different shoes and brands. They really do have everything. It’s basically two floors of boots, shoes, heels, and apparel.
Even though I knew I could find what I was looking for, no one was really willing to help me. I had a hard time finding out who worked there, which was very annoying since I almost immediately found what I was looking for and wanted someone to just help me get my size.
Finally, after eventually getting help and trying them on, I decided to buy the pair of shoes. The guy told me it was their «last one in stock» (yeah, okay.), but I went ahead and bought them anyways. At the register, I felt frustrated again. Their were young girls working the register, who were nice, but really didn’t seem to know what they were doing. They kept having to ask for assistance, which took twice as long then you would expect. They also didn’t let me split my purchase on two different cards, which most places do, but I just shrugged it off and went along with this «store policy.» On your way out, after purchasing, you have to have your receipt scanned and your items you just bought weighed… like really? They must have had some major theft problems in the past, but this aspect I just thought was uncomfortable and very strange.
So, my strange experience didn’t end there. I decided I wanted to return the pair of shoes I just bought (they were kind of pricey), and went back the next day. I really wasn’t looking forward to going back because of my strange customer service experience, but I had to go anyways if I wanted to take them back. When I got there, they at first told me I could only do an exchange. I was like, are you serious? He kept pushing me into taking another look around to see if I wanted to buy something else, when really, all I wanted was my money back. After I told him that, finally he agreed and allowed the transaction… so weird. Even on my way out, the guy gave me kind of a hard time leaving when I was just making a return. He was confused, but I guess he still had to check me before I left. So frustrating.
There’s a good chance I wont be back to this store. I liked how they had a huge selection of just about everything, but in reality, everything was marked up and their so called «deals» were just a gimmick. There’s many other places in the city to buy shoes.

I’m can’t be sure but I wonder if these guys sold me knock off Vans. I’ve been wearing the same classic authentics for 15 years, so I stopped in and made my purchase quickly. Soon as I started walking around in these I realized something is off. They’re too big, the cut is lower than usual, they are weirdly stiff, there’s glue all over the place. Odd. Buyer beware.

Good selection on converse

J’avais repéré Zacky’s avant de me rendre à New York en parcourant les blogs et guides de voyage. J’avais donc prévu dans notre planning d’y aller pour y trouver une (ou plusieurs) paire (s) de chaussures. J’y ai finalement trouvé une super paire de Palladium que je voulais depuis un moment. Alors pourquoi seulement 3 étoiles? Ben parce que je les ai payées le même prix que d’un n’importe quel autre magasin, alors que j’avais lu que les prix étaient intéressants. Cela dit, il y a du choix, mais sans que ca né devienne trop le fouilli. Le vendeur n’était franchement pas très sympa … Mais bon, c’était peut être un mauvais jour pour lui.
Je pense que si je devais retourner à New York, je n’irais pas exprès là bas, mais je m’y arrêterais si jamais je passais dans le coin.

Reasonable selection. Fair prices. That said, staff are overworked and having to serve too many customers. Got into a frustrating exchange with the manager who insisted a floor model was the same thing as new. (What about all the feet?). Won’t be back, Zack!

Go for the Chuck Taylors, stay for the horrible, deplorable, miserable, sub-​par, soul-​sucking customer service experience.

Terrible quality! Awful service! We bought Hunter boots for my wife. After wearing them 3 – 4 times during three weeks both boots developed huge scratches. It looks like black paint just worn off. We went to the store and explained the situation but manager told us that she can change them or return money only during first week after we bought them and now literally «It’s your problem».

I stopped in here in my search for some white sneakers, converse or Keds to rock for the summer. The place has a huge selection of sneakers for women, children and men up and downstairs. I tried on a few but didn’t like the styles. The prices were affordable and I could see sneaker fanatics loving this store. The main area of improvement is customer service. There were very few assistants in the store to help you get your sneakers or just answer any questions. Other than that I would check this spot out again to look at some new merchandise.

Le temple de la Converse à NYC! (et des jeans pour femme).
Ce magasin est sur deux niveau, au sous-​sol, des centaines de modèles de Converse sont exposés, ça va de 24 $ à plus de 100 $ selon les versions. Je venais pour ça, j’aime cette marque depuis plusieurs (voir une dizaine) d’années. Mais paradoxalement, je me suis laissé tenter par une autre marque, Keds: des chaussures simples, sobres et sympathiques.
Sinon au rez-​de-​chaussée, place aux vêtements, je dois dire que pour les hommes, ce n’est pas aussi intéressant que chez OMG, par contre pour les femmes, c’est le paradis: 30 $ le jean Levis, what else? Surtout qu’en ce moment, la TVA né s’appliqué qu’aux vêtements dont le prix est supérieur à 150 $!
Que des bonnes affaires!

Great choice of shoe’s

Love this place for sneakers on a budget

Must see for sneaker lovers with a budget.

RUDE EMPLOYEES!
It was very difficult to return a pair of shoes. After being interrogated by a salesperson about whether the shoes had been worn, etc., he proceeded to tell me that I could not return the shoes because they’re a sale item. Apparently, there is no exchange or refund for sale items. That wouldn’t have been a problem if the cashier would have told me that policy when I initially purchased the shoes. That’s important!
Beware of their exchange/​return policy before purchasing item (s)!

BEWARE: If you wear your shoes outside, you can’t take them back to the store. They don’t tell you this, but it’s printed on the receipt.

This store is pretty big and filled with shoes. The prices are fair and there are tons of shoes. Busy busy place.

I went in with my husband to buy shorts, for him, and the sales people just could not have been nicer. They helped us find sizes, checked the stock downstairs, put him in the largest dressing room and brought me a chair to sit on.
They didn’t have the size & color he wanted, but they wrote all the info down so we can call to see if it comes in. The saleswoman did not seem invested in a commission at all, in fact made sure to give us every detail, model # etc. so we could ask anyone.
Perhaps all this was because we are a little ;-) older than their average customer, but just the same I haven’t had such service in much higher end stores!
The prices seem reasonable, I think the shorts were $ 29.99. We continued down Broadway to Prince street, stopping at a few more stores, & all the shorts were more expensive plus the selection wasn’t as good.
It’s not a store I’d visit often as my style differs, but I had to commend their sales staff for their attitude.

Boots. Shoes. Jackets. Levi’s.
If you need any of the above, stop in here. Good selection of everything and won’t leave your wallet high and dry.
However, be warned. I picked up a pair of Levi’s 514s for $ 40 and within 2 minutes walked past 3 other similar stores who were selling them for $ 29.99. They may not have had the same color or style, and I am not going to cry about $ 10, but buyer beware :)

PRICES:
I found some amazing deals at the end of the summer on shoes that, I later learned through online research, cost up to 4 times as much as what I paid (I purchased two sandals: one Kenneth Cole and the other Jeffrey Campbell).
PRODUCT SELECTION/​ATMOSPHERE:
The store is big so there should be something for everyone (Wonky, 1990-​style basketball shoes all the way to trendy gladiator sandals) but I found this mix to be a bit off putting. Low end brands near high end brands just seems a bit tacky (like SPAM next to Fois Gras on a buffet table perhaps?).
SERVICE:
The service was straight-​line mediocre. Not much from the staff (both male and female) to encourage my purchases and generate excitement — just 100% mechanical «Would you like to try that on?». Not really a deal breaker but you shouldn’t expect Nordstrom-​like sales support here.
BOTTOM LINE:
This is a great shoe store that might just be better at certain times of the year when the seasons change. A ton of variety, too, but don’t expect a high-​end shoe-​buying «experience».
WOULD I GO BACK?
Yes, definitely.

Rude. So rude.
The draw of Zacky’s is that they have Levi’s. A lot of them. And cheap.
I picked out the pair I wanted with the help of a really nice salesgirl, went up to the register, and it went downhill from there.
Register lady told me I was next. I put down my item, but she was still in the middle of ringing up person in front of me. It wasn’t so much that I was slighted here, I just felt awkward. When I actually was next, she started doing that whole hand beckoning thing at my wallet. Ew. Then, she wouldn’t let me pay credit because my card says «Alex» rather than «Alexandra» (this is what happens when you open a checking account at 16. Dumb.) Again, not a big deal, but come on.
Apparently, they need to check your receipt at the door. The people in front of me didn’t have theirs out yet so the guy checking started barking at me for mine. I handed it to him, he grabs the bag out of my hand and throws it on the table. It’s not like my jeans are any sort of precious item, but don’t be a jerk.
Ick.

so, it turns out you can only exchange an item once and then … you’re stuck. i bought boots for my son but got the wrong size and brought them back immediately. my bad. then, the pair i got were too big so he went back to try on the smaller size which did not fit well. they would not give us a refund and we wound up buying a much more expensive style that fit well. beware.

Boutique de chaussures et vêtements américains sur deux étages. Bön choix mais service vraiment lamentable: vendeur désagréable et pas du tout attentionnés.

Converse Chuck Taylors in every color! For cheap! Ten percent discount for NYU students (though I haven’t been one in a very very long time). The return policy kind of blows, but the selection is worth it.

I buy most of my kicks in this dope joint.
A. Its cheap
B. It has legit brands… adidas, nike, puma, saucony, brooks, vans, converse… pro-​keds!
C. Its cheap
D. The basement is where they have the good stuff, but for some reason, the employees/​sales people don’t even point you down there… wha?
I drop mad dime whenever I hit this spot up.

I don’t remember this store from my trip to NYC last year. Amazing prices on Chuck Taylors, which I didn’t need. But they did carry Adidas Samoa in sizes for women which I was psyched about, and only $ 39.99. I’m sure there’s other great stuff but I went in with blinders on and came out very happy.