Weissman Scott S MD PC

I have been a patient of Dr. Weismann’s for a few years. While he clearly is a qualified eye surgeon, he is NOT the guy to see for routine matters, such as eye exams, contacts etc. This review specifically refers to his front office staff. I recently realized I was running out of contacts and called Dr. Weissman’s office to re-​order more. I was told «that person is out today, can you try back tomorrow. Ok fine. I called the next day (Friday), and was told «that person is on vacation today, can you call back Monday?» Ok I guess so. Monday I called and got another story «he is away from the desk at the moment, can I take a message and have him call you back?» I said «ok is he the ONLY person there that can order contacts?» Yes. Hmm, Ok, I for one think that’s odd, but fine, I’ll wait. The next day? No return call. I called again and got the «he’s out of the office this week» story, Fed up, I called 1−800-CONTACTS. Lucky for me, they’ll actually send you what you need if your doctor’s office doesn’t respond to the request for a prescription within 24 hours. Good I told them «I’m sure they wont respond — they never do.» So today I received my 6 month supply, free shipping and all. And I called Dr. Weissman’s office to let them know. Again they are horrendously lazy, snippy, and full of apologetic non-​sensical excuses. I finally spoke with the office manager, and all she wanted to do was to see if I wanted to schedule another appointment? ARE YOU KIDDING ME? Why bother with this terrible office? I am done with the nonsense. Net net — if you just need a good doctor to examine your eyes for glasses and contacts, skip Dr Weissman. There are plenty of other good doctors out there who actually have friendly and helpful front office staffs. These guys are the absolute worst.

I’ve been seeing Dr. Weismann for almost 10 years. He provides excellent service, exams, and short lines

Go to this guy at your own risk. He tried to convince me I needed prescription eye vitamins for a condition that I don’t have and «magically» provided me with a form for them that could only be used at one provider. The form had his name stamped on it which means to me that he gets credit for each prescription (Thankfully, I didn’t fall for that.). He told me I need trifocals and shuttled me to his optician who charged me more than $ 500 for them. The glasses never arrived. I called numerous times and was given excuses. On the day I cancelled the order with MasterCard, they «magically» appeared in his office. Three months later, I started over with another doctor who said i don’t need trifocals, prescribed new distance glasses and said that drugstore glasses would be fine for reading. When i tried to get the new prescription glasses, lo and behold — Weissman’s office had CHARGED the insurance company for them even though I never received them. I had to get the insurance company to call him and get him to confess that the order was cancelled. Shady much?

Should have looked at Unilocal reviews before believing ZocDoc. Serves me right, I guess.
This is not a review of the doctor, whom I didn’t get to see, but his office personnel, particularly his office manager, Meredith. I had made an appointment for a contact lens fitting and had called my insurance company ahead of time to make sure it would be covered. They told me it would be. At the office, once I was already in the examination room, I was told by the office manager that the exam would not be covered by my insurance. I explained that I had confirmed it ahead of time, but she very rudely dismissed me and basically wouldn’t hear it. So I called the insurance company from the office waiting room, and once again my insurance told me that I was eligible for the contact lens fitting. Reluctantly, the office manager got on the phone with my insurance company and had a 5 minute discussion during which she proceeded to tell the insurance company what I was and wasn’t eligible for. The insurance company kept reassuring her that indeed this was a covered service for me, but the office manager insisted that her claims had been rejected before and that she didn’t want to deal with it anymore and would take no responsibility in case it happened again — that it would be between the insurance company and myself. She then ended the call (on my cellphone) with my insurance company without even inquiring if I wanted to continue the phone call.
The rudest doctor’s office experience I’ve had in years. You may want to consider switching office managers, Dr. Weissman.

This is a great eye doctor, I have been going to Dr. Weissman for years or a decade actually. However, I have had enough with his incompetent reception desk and an unprofessional group of people. They are 1) rude 2) Incompetent 3) gossiping about patients or the doctor himself. Yes, they actually gossip in your presence about your records or the doctor’s habits. There are 5 of them working a job that 1 – 2 dedicated persons could do. There has not been one day where one of the lady receptionists didn’t put make-​up on herself.
It’s really sad considering it’s a doctor’s office and he is such a qualified doctor. It’s the first time I am reconsidering a doctor due to his reception staff.

Excellent eye doctor!!!