Walgreens

2 stars because this Walgreens is fully stocked with everything and a John (limited supplies) and the staff is extremely unprofessional and unknowledgeable (with the exception of the first floor bald security guy who is friendly and helpful). The manager «Ms Diaz» knows less than any and all the employees and is very rude to employees and customers alike this place is a nightmare to get in/​out of because it’s in the Empire state bldg

Ok Walgreens, I get it, you’re just a humble pharmacy started in 1901 by the great Charles R. Walgreen, Sr., a simple man from Illinois who got into the business due to an accident that left him unable to take part in sports. So I understand your rich history dictates that you have no clue how to do anything apart from sell pharmaceutical needs to the enthusiastically medicated population of America so, in that spirit, perhaps I should shoulder some of the responsibility for the utter catastrophe which was me trying to attain a couple of few simple photo books.
Before I launch into my blow by blow experience let me just say I apologies for my profile picture — it’s no longer an accurate depiction of me because Walgreens aged me so much I have become unrecognizable, perhaps they’re all secret genius’s and are trying to sell more products aimed at eternal youth… no, this joke can’t be on me — they really are too stupid.
However — so back at the start of November I create 3 separate photobooks for my work. I sent them into this Walgreens location and within 24 hours was told to pick up my order. I was in a rush that day, paid for my books and ran back to my office. Boom — my first mistake, thinking anyone in that store (except the pharmacist — those guys are doing Charles’s legacy justice) could do anything right. I get back to my office and unwrap the books — all the pictures fall out of ALL THREE BOOKS. Yeah — not one was correct. I mean you know they were falling apart right? You can’t be blind and brainless??? Can you???
I go back to Walgreens we decide they will re-​do the books. Fine.
Second time I go back to pick up the second round of books — they are wrong — again — yes — this time they had made one of the books 3 times instead of the 3 individual books. I’m annoyed at this point, especially as no-​one is saying sorry for any of the mistakes so far, in fact, I feel vaguely like I’M doing something wrong. But I get it, the current customer care culture highlights that my patronage basically insults you because I’m keeping you away from the Instagram celebrity life you should be leading. Sorry. Did you manage to snap chat that skank while I’m standing here waiting? I hope so — she has great Bo@bs.
I’m told I need to re-​order the whole job, yes, I have to take more time out of my life for this. Sigh. It’s December.
Ok. I’m an adult, I can do this.
I re-​order the job — ding ding, it’s ready. I go to Walgreens for pick up, I go through the usual «no-​one knows where the photo books are kept — oh wait they’re in the draw where they always are» routine (it’s like a skit they’ve developed — it would almost be cute if the sad stupidity wasn’t so agonizingly painful).
And here we go — here are my books I have waited to receive since November — Yay! Look at me showing a rare amount of patience and embracing holiday cheer and goodwill! Oh… wait…instead of three separate photo books they have put all the books into ONE GIANT BOOK. Sigh.
At this point, several attempts in and weeks later — I am, understandably, exasperated.
I mean really — how useless can one group of people be? Ha! So much more useless it turns out!
At this point, I just wanted my money back — there is a vague explanation — firmly placing the blame on me which I found amusing and offensive at the same time — no you @ss clown — I had this right weeks ago in November, trust me, I’m only here under duress because you’re a moron.
Anyway — it then takes me over 25 minutes and several rude, callous people to try and give me my money back — I waited there for so long I may have become menopausal and still did not get my money. In fact, I left the place (I do have a job — and no, it isn’t hanging out with the idiots) and asked them to call me when they had finally worked out HOW TO OPEN A CASH REGISTER.
I get the call — I go back. My refund is for one photo book, not three. I’m about to lose it. The «manager» comes up because, to her credit, she knows leaving me in there any longer is going to cause her major hassle, and realizes in fact yes, she needs to give me my whole refund before I set fire to her hair.
She works tirelessly on opening the register, While she’s doing this she is making rude remarks about me to her co-​workers, er… what? So, I need my money back after several weeks of being treated rudely by you whilst being showered in your incompetence and it’s MY problem? Shut your mouth dear and do your job, that was an embarrassing attempt at sass. You don’t have this.
Interestingly this quote is from Walgreens website, under «history»
“Efficiency was increased. But the most dramatic change Walgreen instituted was a level of service and personal attention unequaled by virtually any other pharmacy.“
Charles R. Walgreen, Sr., your legacy is being desecrated at this branch. Trust me, the people working here are twerking on your grave.

I’ve recently started frequenting this store as it is located on the ground floor of my building. When I first started going here I thought it was just one floor with fruits, snacks sandwiches etc. As I went a few more times I learned they had a second floor with EVERYTHING you can think of.
There are two entrances one from the empire state building and another from the street. They have VERY polite & very helpful staff. Everytime I go I get awesome service not that you need service at a drug store but when you’re rushing in and out on your lunch break and just need to know where the cookies are it makes sense.
Their prices are a little high because it is a tourist neghborhood so everything is jacked up. However, it’s NYC what can you expect.
I go there for all my snacks and little knick knacks when ever I need something really quick.
It’s a great stop-​in and get out place. They even sell fruits! What drug store do you know that does that?

Went there to get something on the way home. The layout is weird so I made eye contact with an associate to get help and she stared right at me and kept walking past me. Okay? I guess I have to find it myself. I Was Looking at makeup displays and saw same associate using mascara on display to touch up her make up. I mean the display brush and all. It just seemed really unprofessional to me and a little unsanitary. I found the item, yay! It was pricey but I got what I needed. They also have boots cosmetics there, I have heard good things about their curl cream.

Had an extremely unpleasant interaction with a rude pharmacist here. The pharmacy gave me the wrong medication. When I brought this to their attention, they refused to give me a refund, meaning that I was going to pay $ 150 for my $ 75-​copay medication because of a problem with their computer system. When I argued against this blatantly unfair policy, the pharmacist simply said, «you should have opened it before you paid for it» with a big grin on her face, adding insult to injury.
At the very least, I was due an apology, not misdirected blame and insult. In my 35 years of life I’ve never been given the wrong prescription by a pharmacy. So, it’s not my routine to double check their work. Perhaps I’m in the minority, but I suspect not.
After much time and effort on my end, I got the right medication without double-​paying. But the pharmacist told me she was doing me a «favor» by not double charging me, again with a self-​satisfied grin on her face. Last time I checked, correcting your own mistake is not even remotely the definition of a favor.
If I didn’t work in the ESB, I’d never come back to this place. And frustratingly, this is not the first experience I’ve had with unprofessional pharmacies in a Walgreens/​Duane Reade. I’ll be looking for independently-​owned alternatives for the future.

Brace yourself when you enter the doors of this place. The historic Walgreens is of course a place where patience and sanity are tested. The lines are extremely long. The wait time on line is around 20 min, cashiers are slow. The sales associates are extremely difficult to find and when you do find one they are clueless about the inventory. Another horrific feature is that the products are laying on the floor in piles and sometimes you literally have to walk around or skip aisles to avoid the piles. The branding of the store also suggests that prices are lower than everywhere else, which I find to be not true for the Walgreens stores located in the city.

Hmm… Combination of clueless employees, long lines, register reward machines never working, staff making up their own coupon policies… This Walgreens is a mess. Prices too damn high. Hard to find anything, the slaw prices are never honored. If you are a tourist and want a bottle of water, than go there. But if you are not, try to avoid this location at all cost. The only reason I came here is because its on the way from my work to the subway station, and since I work at night and this place is open 24hours a day, I kind of had no other choice. But after bad experience here tonight I will try to avoid this place from now on.

Recently visited this location after a number of years. This place is totally revamped and looking bright and clean. Went here bc my friend told me they had Froyo. !! I was skeptical of the quality, but for $ 3.99, and all the froyo you can stuff, pour, and dump into a tiny cup is great! You can even taste test yourself prior to adding more in. Love the Tahitian Vanilla and Birthday Cake flavors, with sprinkles and cookie dough.
My only gripe is getting here with the intense long line of tourists. I know, it’s the Empire State Building next door, and it’s my fault, but there should be more cashiers as my froyo is melting!

The.First.Walgreens.In.NY.
I remember it like it was yesterday. Me, a college student working in the Empire State Building (don’t worry, I was on the 3^rd floor), you an Illinois based company that always had any and everything you needed at a good price.
I waited for you. I pined for you. Then it happened. You arrived. Then you brought more of your kind and spread all over the city. I was happy. We were together again.
*wipes mist from eyes*
And so it happened that my love affair was able to continue. I love Walgreens. I do. I still love them even though now they want all of your info since they acquired Duane Reade. Still good deals though and they look great after the renovation. It’s not appealing to the everyday customer, it’s more for the tourists, and that’s ok because there’s another Walgreens (in Duane Reade clothing) ¼ of a block away.
You can get tons of makeup upstairs now, along with a huge variety of overpriced snacks and frozen low fat yogurt. Yeah, you can get everything here. I still loves you Walgreens. I do.

This Walgreens houses your normal drugstore-​chain items as well as a Redbox kiosk… AND a FroYo bar — all seemed relatively well-​maintained.

This is located inside the Empire State Building. It’s a small store but I was on a mission. Emergency deodorant purchase. I forgot to put some on in the morning, and we were visiting for the day from Philly. Luckily they had travel sizes so I didn’t have to buy a regular sized one. Thanks for keeping me smelling fresh! :)

For under $ 2.00 you can get a 20z mocha coffee or French vanilla espresso (wow) that will compete with the very best brew from Starbucks. As long as Walgreens’ coffee machine works, I will not waste anymore money or time at Starbucks.

A walgreens with a frozen yogurt bar, what? Yep, you read that right! This is an amazing frozen yogurt bar, none of that by the pound funny business. Pick small for $ 3.99 or large for $ 4.99 and cram as much yogurt and yummy toppings in the container as you can. You won’t experience any sticker shock by having a frozen yogurt treat cost $ 8 or $ 9.
8 different flavors and at least 12 different toppings including nerds!, yes people, NERDS!

Yes, it’s the Walgreens inside the ESB which means it’s one of the busiest Walgreens in the world, I’m sure. They have a ton of everything, especially water, which is usually what you crave in NYC during the summer time.

After being the tourist that we were… (visited the Empire State Building)… the sis dragged us here to explore … get something sweet but instead, we came out of here with bags (of course recycled bags!) filled with Klorane items.
Personally, I think this has got to be the best Walgreen’s I’ve ever stepped foot into. We’ve only came across Klorane in France. So when the sis and I saw the items… well, we sorta, kinda, went a little shopping crazy. Thank goodness for First Class airfare… didn’t need to worry about going over our luggage!
Very clean and organized.

A-​OK! I was able to find just the right travel accessories I needed during my visit in NYC. Very conveniently located near the Empire State Building.

3 story Walgreens, wow. It was nice and had everything u need.

There are always lines thanks to the tourists. The Pharmacy is also slow and at times will take forever to acknowledge a line of customers at the pickup window.
If I didn’t work in the same building I wouldn’t even bother with this place.

Conveniently located near the Empire State building for all of the tourists’ needs (souvenirs and more) and more importantly for me, my hair stylist Hilly at Serenity
, this Walgreens is 2 floors – and even though I can walk, I hate it. The store is accessible as it has an elevator! :)
One thing about Walgreens that trumps all other chain drugstores is its convenience store like selection of foods — frozen, deli meats, cold salads, etc! I’ve always been impressed by the fact that they carry this (great for tourists or those at work) and they have quite a good selection… even for vegetarians! WHOO HOO!
Their candy and cosmetic offerings are more varied than CVS and Duane Reade.
In comparison to other drug stores, Walgreens has good deals. Check their circulars weekly. They also have a rewards program (like CVS) although I don’t think it’s on a card system.

Perhaps it’s the fact that there are less Walgreens than Duane Reade & CVS, but they do something just a little different that makes you wonder why it’s consistently cleaner and better organized.
This particular location is no different. With 2 levels of various knick knacks, medicine, snacks and other things they are certainly well stocked.
Add 24 hour convenience and this one is a winner for this relatively quieter section after dark.