VMV Hypoallergenics

Great service, great products, and my skin feels amazing.

Love Brenda! She is the best and the facial felt amazing and is still lasting and it’s been 2 weeks! I will be back.

Absolutely lousy customer service via phone and email… Went and spent a fortune elsewhere.

I love this place. The staff is super knowledgeable and pays extra attention to your individual needs. I’ll continue to go there as long as I live in the area.

Just got my second peel from Esteffany. She is great and really knows what she’s doing. This place also has really great products for my sensitive combination skin and Esteffany really took the time to explain the how’s and why’s of a good skin regimen. So far it’s working and my skin has never looked better!!! I will definitely keep coming back.

This was my first visit to VMV Hypoallergenics since it had moved from off of Union Square. The store is now smaller, but has the same, high quality products. I got the «Answer Back» back treatment with extractions and an additional mask as I had a voucher for a more expensive treatment, but really wanted the Answer Back. It was easy to make an appointment and Esteffany, my facialist, could not have been sweeter. My only problem and the reason for the 3 star rating was simply that when I got home and inspected my back, I still had the same whiteheads I had had before I went! I realize that they strive for gentle extractions, but still, some of the whiteheads should have been gone. It almost looked as if nothing had been done. It felt good and relaxing at the time, but I’m used to leaving the spa I usually go to knowing that there is nothing on my face that will make it appear anything less than perfect the next day when the redness from the extractions disappears. I do use the VMV Hypoallergenics Re-​Everything line at home, but I got it on clearance from somewhere else (a certified vendor). I doubt I would spend full price to buy it again, however. Overall, despite the fact that Esteffany made it a very pleasant experience, I would not go back for another Answer Back treatment and I don’t think I’ll be trying their facials either. Despite all of this, if you have very sensitive skin, this is your Mecca. They even have hypo-​allergenic toothpaste!

First time here, I walked-​in after buying a Gilt voucher for a facial attracted by the «Hypoallergenics» promise. My technician, Adrienne, was great. She explained me step-​by-​step everything she was doing and the products she used are amazing. I always had a very difficult skin, full of dermatitis and eczemas — but I came out form the facial that I was literally glowing! The products are awesome quality, really Hypoallergenics (not like the one stat only claim that) and with a comfortable price. I bought a couple of products and I will for sure come back soon for my next facial, and maybe some body treatment. Adrienne is so capable, gentle but firm, that I will come back to her very soon! Thanks!

I am a complete convert to VMV. After purchasing a Gilt City voucher for the superskin facial, I left feeling amazing. My dry, irritated combination skin was glowing and smooth. I am kind of a complete product junkie and was always so focused on finding things to clear my occasional breakouts I think I started to neglect soothing my skin. They gave me some samples and the next day I ordered the creamy moisture milk for dry skin and the entire combination skin regimen. This stuff is all amazing! I have tried a ton of their products now and they are all great… really make your skin feel like it should. Now I really need to go back and try that coconut body wrap…

I just had the surf and turf facial and coconut body wrap from a Gilt City voucher!
I’m glad my husband gave me this as a birthday treat! :)
My technician was Adrienne! She was amazing and did a great job! The staff was warm and friendly. The facial and wrap was so relaxing that I fell asleep! Usually I get teary and redness during facials but this time I didn’t. The products used were accomadating to my skin.
I even bought a starter kit of facial products to use. I can’t wait to come back here again in the future.

This is a great little store/​spa!
I booked a facial here on a late Saturday afternoon. It was my first time so they asked me to fill out a brief questionnaire about my skincare routine & diet/​exercise habits. All of these things affect your skin’s health so it’s great that they ask.
Esteffany, the aesthetician that did my facial talked through the questionnaire with me, offered me some water and explained what the facial would be like. The room was comfortable, and there was relaxing music playing. Oh and they offer you fluffy slippers if you need them. :-)
The facial included cleansing, a look at my sun damage/​marks, light extractions, and a really delicious smelling mask. She let me know what she was doing at every step of the treatment.
She also did an amazing hand massage and foot massage that left me feeling so relaxed I actually fell asleep for a bit! I recommend her if you decide to book a treatment.
Afterwards they gave me samples of some of their products and let me try some of the make up they have for sale. Definitely stop by if you’re in the SoHo area, at least to have a look at all the lovely hypoallergenic, products. My skin was soft and glow-​y after the facial and the next few days. Next on my list is the coconut body wrap. My sister had it and said it was amazing!

I came here for an answer back facial because I have a few dark spots on my back from past blemishes. I hoped for a thorough cleansing of my back and some products to help even out the skin. The treatment was relaxing for the most part and the facialist was very nice, but the extractions were extremely painful, and I’ve been getting facials once a month for years at various well reviewed NYC spas. The worst part is, now a few days after my treatment, my back where the extractions were done are now covered with red breakouts!!! My back is now way worse than before the treatment and I’m left wondering whether they were jut not sanitary while doing the extractions… ugh

I have been a loyal fan of VMV for a few years now and just wanted to add an update to my post. VMV is awesome! After years going to see Holly at VMV I have not had any problems. This time I saw another expertly trained esthetician and saw Estephany. Three days later since my visit my skin is glowing and looking great.

I had a Gilt deal for a facial and it was a very uneventful and waste of time and money. The staff seemed friendly but my facial was nothing special. It was like getting one of those cheap/​free mini facial. I have sensitive skin and I didn’t react to their products so that was good. However, I could have just stayed home and applied the products,.

I get facials every months for years. This was a bad facial. The lady giving me the facial was sweet, nice, friendly, polite, — nothing against her as a person, she was nice. I got a facial with Stephanie. here is why with lots of sadness I have to say this: 1). extractions — she simply doesn’t know how to do it right and if you have oily /​clogged skin. 2). no clue how to access and alter facial based on your problems, so little knowledge of skin problems.
About the place: it’s really not a spa or a place to get facials at. it’s more of a retail store! The room is tiny and they don’t have all the proper tools you typically find at a medical spa or a good quality spa nor they have a wide selection of products to address whatever skin concern you have.
I am surprise they advertise the place for facials, they area a retail store with good products for sensitive skin and as a perk you can have like a mini-​facial — that is how i would call it — as an add on to retail component, but please do not count to get a good professional facial just like you can in so many other salons in the city.

My first real AMAZING Facial & Foot Massage was with Adrienne. The place was warm, clean, cozy and quaint. The experience #DELICIOUS. I’m grateful to have trusted my face with her… I will definitely be a frequent VMV goer… Chiao!!!

One year later update: I’ve found my forever spa!
I have completely switched to using all of their products since my first facial and my skin LOVES it. I never even knew I had sensitive skin, but its looking so much better since my first visit. They have complete lines, but you can easily mix and match, which I would advise you do with the help of someone in the store. A few of their products are pricey, so be mindful when grabbing things off the shelves.
Holly is still my gal and incredibly knowledgeable in all aspects of healthy living. She REALLY knows skin and knows when its the right time to get in to those extractions, and the woman can dig deep if you let her. (The wedding countdown is at the 2 week mark and the last thing I’m worried about is my skin because VMV has my back).
They make products for men and babies too, and have a full line of hypoallergenic makeup. I am always getting compliments on their lipsticks.
Worth every penny.

I started using the VMV id product line and the Red Better spot corrector. I’ve always had acne issues. This is by far the BEST product I’ve ever found! For years I used Oxy or Clearasil which was ok at getting rid of problem spots, but left your skin desert dry. This stuff is amazing, works way faster and leaves your skin soft and lovely. My husband has even noticed a difference, a guy who usually doesn’t even register that sort of thing on his radar! Also, I’m loving the new location in Soho! A very unique lovely experience, very convenient!

This is a terrific boutique with some spa services (which I have not tried). The sales staff has an impressive understanding of the product line and have steered me in the right direction a few times already. Eunhee usually helps me, but the gentleman who works there and the lady with the black hair have been great, too. I like that travel/​trial sizes are available for some products and getting a homemade sample was no problem. Definitely check out the sunscreens… samples are available for the asking. I am not super-​sensitive, but very much appreciate that the products do hot have added junk that my skin doesn’t need. I have tried some of the ID line for acne and am happy so far.
I was recently told that the boutique will be moving to 62 Crosby so they can expand their spa services. I definitely plan to follow them there; not just because of the products, but the solid customer service that I have seen & experienced. If you are looking for quality skincare at a decent price, give it a chance. They have skincare sets and such that make the line easier to try.
BTW: Extra points for the clean & organized boutique. Nice and bright with no clutter. Yeah, I am a fan.

I just came home from a facial with Holly. Hands-​down the best facial I’ve had.
I purchased a deal for a 60-​minute facial for $ 90 instead of $ 125 and called to see if I could redeem it today. The spa had no problem fitting me in. When I arrived, I was invited into a waiting room (separate from the storefront) and served a glass of water. I was given a form to fill out detailing my skin history. While the form was lengthy and detailed — everything from current skincare products used to emergency contacts to diet — I didn’t mind as I knew that this would all help to make my facial more specialized.
Holly, my aesthetician, sat down with me for a solid 10 minutes as we discussed my overall skin concerns and her recommendations. I learned that Holly is the education director for VMV, and travels around the world to consult with other VMV locations. Needless to say, she certainly knows her stuff! I was really grateful that she took the time to address all of my concerns, and wasn’t overly-​pushy with upselling VMV products.
After our consultation, she led me to the treatment room. I disagree with another reviewer who says that the treatment area was harsh and bland — I found the room unfussy but comfortable, with dimmed lighting and «spa» music. Most importantly it was clean and organized.
The facial was thorough and relaxing. Holly and I chatted when I wanted to, but she could also sense when I wanted to zone out. Besides the standard cleansers and toners, the facial included face and neck massage, hand and arm massage, detailed extractions, foot massage, and a customized mask that Holly mixed for me onsite.
Before the facial I expressed my concern over increased redness and dryness on my t-​zone. During the facial Holly theorized that I had mild rosacea, and discussed different tips I can use to combat it.
Afterwards, Holly handed me a bag with at least 6 different samples and instructions on how to use each one, as well as a mini-​magazine (only 10 – 15 pages) about rosacea. Again, she never pushed me to buy a product, which I really appreciated. She also gave me her business card and invited me to email her if I had any other questions.
Now I’ve had many facials in my life, but never have I experienced such excellent personalized service. It is a rare thing to have in NYC.
Overall, I am very happy with the results of my facial. Even if I decide not to purchase a product, I will definitely be back for a facial with Holly!

Had 60 min facial. my skin looked great. i enjoyed it
it was very clinical in there. less of a spa atmosphere.
she did a great job. would go back!