First of all, no one opened the door for us. Unacceptable for a luxury jewelry store like Van Cleef. Second, nobody served me for five minutes while I was standing in front of the display cabinet. How could you expect me to buy something in a store with service like this?
MM X.
Classificação do local: 1 Manhattan, NY
We walked into the store searching for wedding bands without an appointment. The receptionist was friendly and asked one sales guy help us. The guy was playing his cell phone before. He showed no interest and made us wait for him for a while without even a greeting. He was impatient, cold and arrogant. No smile or any introduction. He looked like he cannot wait until 6pm and just got out of there. We lost interest immediately and went on to other great 5th jewelries for our research. VCF has very nice and overpriced pieces which I do not mind paying for if the service is supreme or just warm & friendly. You don’t pay the price for the items only. You pay for the whole experience. Will never go back there again. Would rather spend my hard earn money across the street when treated with attention and respect.
Alice L.
Classificação do local: 3 Forest Hills, NY
Wedding Band Shopping… The three stars are not for the staff, they are incredibly attentive. The three stars is for the lack of selection. I asked for a thin band and was shown 1, maybe 2? Pretty disappointing. And they do not have any wider mens band. Double disappointing.
Daph D.
Classificação do local: 5 New York, NY
An absolute gem for their gorgeous collection of jewels as well as their top notch service. My fiancé and I had the pleasure of meeting our SA Carla LaMonte when purchasing my beautiful Promesse ring. She is fabulous and always makes you feel important. Van Cleef & Arpels has the most timeless and beautiful collection and it is made with such brilliance that I can’t wait to add another VCA item to my jewelry box.
Sofia H.
Classificação do local: 4 San Fernando, CA
So ever since I can remember I have been in love with the long Vintage Alhambra 18k black onyx necklace: I figured… I wear their Feerie perfume almost every day and have never been into a boutique… I’m in New York… heck I might as well go in and finally see the necklace I’ve been lusting over for so long. I didn’t know much about it but Diane Kaufman, Comite Haute Joaillerie(very impressive title), was very gracious with me. She was wonderful and showed me many of the pieces in the collection. I’m sure she saw the disappointment on my face when I realized it would be a long while, if ever, before I could afford one… it’s $ 10,400. :-( Necklace $ 5200 choker length Necklace $ 10400 long length Bracelet $ 2600 Earrings $ 2900
Miranda B.
Classificação do local: 5 Jersey City, NJ
High quality-upmost class… I just got my vintage Alhambra collection set that is simply to die for! Every piece of high end jewelry here makes a statement without saying a word ! Extreme taste is at one’s disposal here. Enjoy!
Sarah T.
Classificação do local: 5 Los Angeles, CA
Right smack on the NW corner of 57th and 5th. You can try on these Mega-Millions pieces if you’d like, too. I always wondered if these guys were gonna get robbed because the exit doors are so close to where you try the stuff on. Like about four feet away. Not that I had any ideas or nuthin’. *wink* Recently renovated, this classic jeweler really uses good stuff in their wares. Tiffany tends to use diamonds that are not the best quality but in here, they wouldn’t go so low. Oh, and it doesn’t really get crazy crowded in here. Clean, contemporary, sophisticated, but not gaudy! The rooms are very nice, the salespeople are quite down to earth, and the pieces themselves are well made. Be sure to dress up when you go because you’ll feel odd if you aren’t. Closed Sundays.