Bulgari

The male wedding bands are of European style. Thus, the male wedding bands aren’t wide enough by American standards…
The staff was friendly and helpful.
Their design is creative and trendy.

I Have A Bag That I’ve Gotten There Some Years Ago. That Needed Repair Took It Back At The Store. And The Lady On The 2^nd Floor In The Repair Shop Was So Helpful In Order Me A New Zipper. And I’m So Thankful!

I had hard time finding a ring. All sales people and manager are good! EXCEPT the Korean-​speaker salesperson!!! OMG, she is just a nightmare with shopping there. She frown all the time and I felt she wanted kill me if I didn’t get something from her. Her service is really limited, terrible and pushy. I felt so sick after I walked away from the store because of her B face. I don’t feel really comfortable shopping there. In a contrast, Cartier has much better service. Al least they have strong respect to their clients.

I called to see if they had an item. The woman on the phone could only say «I don’t know » when I had to press and press for more information. she was annoyed. I thought this store understood customer service. NOT

I have a b zero three row ring which fell apart (and believe me I’m not that tough on my jewelry). I took it in and they told me that I was putting it on or pulling it off wrong and that it fell apart because of my «bad» usage. So I told them to please fix it and was told that it would cost about $ 500+ even though their corporate customer service had told me that the charge would be about $ 400 — the store refused to match it. Frustrated, I left it there to be fixed and went across the street to Bergdorf Goodman. While at Bergdorf’s I saw that the woman who was working there had the same ring. I told her that I had just dropped it off for repair and she told me that the same thing happened to her and she had to pay $ 560 to fix it. Hmmmm — the one person I ran into who was wearing the ring had the same problem? Something isn’t right here. Perhaps a design flaw? Just wanted you all to know to be careful. Customer service not so great since they were bought by LVMH — but that seems to match the same mediocre aftercare service at LV and a few of their other brands.

After I told them I was not interested in repairing the watch (their watch quality is so bad that its a matter of time for it to malfunction again) I went to the store to pick up my watch. To my surprise, the crystal was broken, nothing huge but clearly visible to the naked eye.
I obviously handed in my watch with a perfect scratch-​less crystal and no annotations of damages were made by Stephanie, the associate who received my watch.
This is the worst «so called» luxury brand and company I have ever dealt with. Not only they did not repair my watch but I was given back a broken one.

The MOST HORRIFYING EXPERIENCE! NEVER AGAIN
My fiancée proposed with the 18K Rose Gold B Zero ring covered in diamonds in the store. After three months the diamonds suddenly began to fall out of the ring. I went into Customer Service, never have I experienced such coldness and lack of care or compassion. After explaining to them that this was my engagement ring AND sold to me as such, Lynette and Jung, the Customer Service Reps told me «This really is not a ring that is meant to be worn everyday.» Had someone told me this, I never would have spent tens of thousands of dollars on the ring. From then on, Bulgari was nothing but snotty and acted as though I was bothering them! Of course they sent the ring to be evaluated, there was absolutely no wear and tear on the ring, it was in perfect sellable condition according to the Rep I spoke to, meaning I had nothing to do with the diamonds falling out… the ring was defective. Bulari refused to take any resonsibility at all, so off to American Express Platinum Disputes I went… AN ABSOLUTE NIGHTMARE. Not to menton one of the most incredible moments of my life was completely tarnished. I will NEVER purchase another piece from them again.

It was raining and I just wanted to show my mom a ring that I had been looking at for months. The sales people were super helpful even though they knew I wasn’t buying anything. They even found the correct size rung for me so I’d know what to order in the future!

Shame on you Bulgari.
Shockingly unresponsive customer service after spending $ 887 on repair of an automatic Bulgair watch I was told would be made like new.
After repair the watch consistently runs down after 6 or 7 hours at rest, no matter how much it’s wound.
Dropped off a second time to be told nothing is wrong… that I should wind it.
Are they kidding?
Shame on you Bulgari.

Wedding Band Shopping…
Bulgari was a very nice experience indeed. We were sat down and shown rings. They did not have many 1. Wide band mens rings 2. Thin band womens rings. But What did they have was beautiful.
They had what they called the «Cinderella» (not real name, no name at all actually) ring, sized 50 only. It had diamonds around the band and around the two edges of the band as well totaling 3 rings of diamonds. And it fit! It was gorgeous but wasn’t the one, though it was the last one in the store. But we found a men’s ring which we ill very likely be going back for!

My beautiful bracelet clasp had broken, so I took back to it’s ‘mother land’ to be fixed/​looked at.
The staff here is beyond friendly and helpful, and the entire experience was wonderful, for both myself and my pretty little bracelet.

While visiting New York City. BVLGARI on 5^th Ave was absolutely amazing. The art work is breathtaking and the jewlery pieces are outstanding.

BVLGARI! Love it for the obnoxious use of the V instead of the U alone. Yes, obviously amazingly expensive. But really, it’s BVLGARI! Embrace it, don’t hate!

Smooth as a baby’s bottom. That is the phrase that most accurately describes my Bulgari tie. It is 100% silk and very very soft. It has enough firmness to form the perfect tie cleavage, which is absolutely integral to the selection of one of the few accessories men get.
Expensive is an understatement when referring to Bulgari products in general. Take advantage of any seldom sale you come upon to purchase items from Bulgari. They are of excellent quality and are made to last for a very long time. Think of it this way… Why are Bulgari items so expensive? They are just like a divorce, expensive but worth every penny.

Gorgeousness.
Gorgeous jewels. Gorgeous store.
Bvlgari has reopened on the corner of 57^th & 5^th. I dropped in for a visit during their second day of business. Some of the new items didn’t even have prices attached, yet.
The new space is beautiful. The interior manages to balance pure elegance with utter luxury. The minimalist décor perfectly showcases the dramatic jewels being offered. I really appreciate Bvlgari’s choice not to go the overwhelming gilt & glitz route — I can go to the Liberace museum for that.
This is a civilized shopping experience. Unlike other high end jewelry stores in the area (Notably, the one directly across the street, known for its famous blue boxes), you can shop in peace without being jostled by ogling tourists. Sparkling diamonds & shiny watches lounge atop silky, creamy gold fabric while you peruse leisurely & calmly.
The staff is splendid. I wanted more information on one of the new rings, & Nick Tereschenko offered to look it up on his computer. When he was not able to retrieve anything online, he insisted on going downstairs to check. He returned upstairs to find that I was also interested in one of the pendants, which, of course, required him to head downstairs again. His demeanor was pleasant throughout.
Upstairs, I was approached by a very friendly, Shawn Campbell. Although he was situated in the hangbag area, I asked about the White Tea fragrance. We had a brief discussion before he disappeared into a back room to bring out the entire White Tea product line to show me!
Perfection. Five stars.