US Post Office

The most rudest condescending male black employee behind the counter., his name was David S. Not helpful, not nice, not a person who should be working with the public. Robots have more personality.

Friendly, and gently amused (but patient) with my stupid questions.
Oh and cheap. Compared to the UK, this is practically free…

Some of the meanest USPS employees in town (and that’s saying something!). And it’s always filthy in here. Only upside is they have ²⁴⁄₇ access to a postage kiosk, which is they way to go anyway in order to avoid getting your head bitten off by someone behind the counter for some offense you weren’t even aware you were committing. Beware, though. The kiosk is broken more often than not.

Feels a little crazy to review a post office, but if you have to go to one, this is a good bet. It’s tiny but efficient. The staff are incredibly helpful and prompt – and polite! Went during lunch hour and there wasn’t much of a wait.

The best post office I’ve been to in NYC. It’s extremely tiny and only two people were working when I came in but the guy was really friendly and chatty with me which is a surprise coming from post office workers. I think I came in a little after noon and I’m actually shocked that it was only one other person ahead of me.

I have had nothing but pleasant experiences at this post office. I have never in my life run into an angry lady at the door (maybe they fired her?).
The staff are helpful and patient. They’ve guided me through some very heavy and oddly shaped shipments, and made some great conversation in the process.
I usually go early on Saturday mornings. Usually, there’s no line. Worst case, there are 5 people. I’ve never seen a long line here.

The perfect mix of Big Apple Attitude and West Village Style!
Trust me– I know post offices– I’ve been to the post office in Seattle, the post office in Enid Oklahoma, the post office in Melbourne Florida, even the fabled post offices of suburban Cleveland.
Foreign post offices? Do Paris, France and Bonn, Germany and Manchester England sound exotic enough for you? Like I said– I’ve been around and I know post offices.
The vibe here at 527 Hudson is one word: AMAZEBALLS
Yeah– you read that right: AMAZEBALLS. I said it, someone had to
When you come here you can find yourself standing in line with a beret wearing grey haired old hippie, a tiny tortoiseshell glasses wearing ad exec (who also has a beret), a hipster whose jeans leave no room for genitals, someone you kinda recognize from Mad Men (or maybe Law and Order). It’s so West Village you probably can’t even handle the scene…
Once you walk in and see the dull, ugly décor you know this post office hasn’t sold out (unlike the rest of the city) and everything about this place just screams «keep it real».
Get this: I saw ZERO (not one) person who I thought was a tourist. Yes there were slobs, but slobs with real New York style, not a slobby tourist no-​style look
I could go on and on about this place. But will save my words for an open mike poetry reading about how #WINNING it truly is
Peace out

So I went over to check my PO Box, and got there at 4:03 PM. The outside door to the foyer was propped open and when I went to open the internal door in the foyer, I found it locked. Inside, there was clearly visible a line of people still waiting to do their postal business. A postal employee was standing on the other side of the door with a set of keys unlocking the door for those customers who were still inside as they finished their business. I showed him my PO Box key, in hopes that he would extend me the courtesy of popping in real quick to get the mail out of my PO BOX. He basically smirked and said «We close at 4:00.» (3 minutes prior).
Obviously I was pretty annoyed. I stepped outside and lit up a cigarette and sipped on my coffee to try and be a little less annoyed. Postal worker inside continued to unlock the door for the customers inside as they were finished, all the while giving me the stink-​eye through the glass doors. At one point, with customers still inside, the postal worker in question disappears through the back of the Post Office, and comes out a side door and shouts at me, «What’s your PO Box Number?» To which I responded, «Why do you need to know if you’re not going to let me in to check it?» His response, which was a little unsettling for me, as I’m now concerned with the security of my mail, was «Well, I was going to get your mail for you, but if you want to have an attitude about it, never mind, come back on Monday.» I told him, «thanks, but no thanks, I’ll come back on Monday when they’re open.»
Am I to presume that this USPS employee would have given me the mail from any box number I had rattled off from the sidewalk while smoking a cigarette and drinking a coffee? I mean, doesnt that sound a little fishy? If I’m not using my key to get my mail he’s just going to take my word for it? SHADY!!!
While I can totally appreciate the importance of posted hours of operation, and that the postal workers shouldn’t be expected to stay late for stupid customer reasons, it’s not like I was knocking on the door of an empty building. There were 6 people standing in line waiting to be serviced at the counter. If he had just done the courteous thing and let me in real quick, I would have been in and out before the first of those 6 people were even done at the counter.
WIth so many other options for getting mail and/​or Mail related services, is it any wonder the USPS is struggling, and that prices keep going up and service keeps going down?
I’m not generally a crabby customer, nor do I have crazy expectations of the customer service I expect. Hell, the last time I came in to check my Box, I brought a $ 15 Box of Holiday cookies in for the employees of the West Village Station (clearly not the best $ 15 I’ve spent).
On a side note, though I realize the man behind the glass door had no way of knowing this, on my way to the PO as I was walking, an old woman in front of me fell on the sidewalk, and I stopped to help her up and gather the things that had fallen when she fell. I suppose if my sense of customer service/​community was the same as the USPS I might have made it to the Post Office in time.
Thanks for nothing USPS!

This is a very small post office — cramped and long lines depending on what time you come. Some days — if you don ‘t work — there is no line and its not that bad. Watch out during rush hour, can’t get in the door, but just head uptown a little there is one on 14 and another on Varick — huge and less packed.
The self service machine is awesome and honestly would prefer if that’s all they had.
As Landon noted many of us feel the woman at the front door is rude and highly confrontational. She is so unnecessary — and I’ve spoken to more than one person who refuse to go in because of her. We are afraid of her. It would be great to have the area in front open at later hours but for the most part I’ve never had to wait on line. I won’t be returning to this one though -!

Definitely nice to have this small and friendly USPS here in the village but what I don’t understand is that most staff taking lunch when most busy hours. I don’t think one person at the counter during lunch hours is not sufficient. It always causes the line to be very long and create unnecessary negative energies from over worked staff and people waiting. But then, I see the same practice at any post office in the city unfortunately… but new addition of self service machine helps a lot.
Best time to avoid the crowd is fist thing in the morning (by10 AM). To make my life happy and easy, I get any paper works done at
and print any necessary forms from their not-​so-​clear site. It surely helps if there isn’t any forms that I need at the office.
Because of physical size of the space, to pick up any missed package, you need to go to the office on Varick St. and King St.
Lastly, Mrs. Brown who sits near the door is not professional, throwing things (at me) and ordering to do things or don’t do that. I am always hoping my packages will arrive okay and so far everyone got my packages. If you come to this Post office, do avoid her!
Other day, I happily witnessed that she was actually kind and charming to a customer that looked like her.

This is a little hole-​in-​the-​wall full-​service post office in the far West Village; I have no complaints. It serves the farthest-​west Village residents, and is open Saturdays.