Uno Pizzeria & Grill

We stopped by unos to grab a bite. When we got there we had to wait a few minutes more than what I wanted to wait before being escorted to our seats. I did see they were really busy so I let that go. When we were seated we didn’t have to wait long before our server, Jeny, came over. The food and drinks came quickly even though the place was busy. I was impressed by that. If you’re a non alcoholic, want something sweet to drink, kinda person may I suggest the chocolate monkey which was delicious… Overall, the food, drinks and price were to my satisfaction, but the real reason for me posting this and giving unos five stars instead of four was due to our server, Jeny. She was so awesome!!! She was not only thorough, sincerely caring of our dining experience and accurate with our order, she was extremely friendly. Needless to say I made sure her tip was much larger than 20%. I only wish it could have been more but I didn’t have any more change. Unos should definitely remember her name. She is a model employee of unos. Big Thanks to Jeny from us. We were table 25 party of two 02÷06÷16 in case Jeny you see this :)

Service??? What service. I’m still sitting here waiting for my order after the waitress brought out my wrong order top of which 4 other tables have already eaten and left. Our server is pathetic with an artificial up beat attitude. Don’t bother with with the on table tablet to call for a server. Every worker here doesn’t even look or pay attention to it. 14.56 minutes until I got up and asked a server to take our order. as I’m writing this review waiting for my order and my daughters order two other tables received their orders. One table which we came before them and with the same server has now paid and left. This place sucks !!!
End result. 2,75hrs later bribed with drinks that showed on our bill which was contested. 40% off entire bill. Financially satisfied with bill but will never recoup from time lost. My evening schedule was completely rescheduled.
Tip from a chef to the restaurant. Have your staff communicate more between them selves. I saw the runner, the over worked busier, and to the 2 other waitresses that noticed the blinking red server light at our table to tell their manager or the server that a client is asking for attention. I saw all of you look at the light. FYI after 30 minutes of blinking the tablet automatically shut the light off.
After management learned of our issue they did manage to accommodate our concerns and even introduced us to their captain server who tried to rectify the situation to his upmost abilities.
Final remark, role the dice. The gods may be in your favor.
«For want of a nail the horseshoe was lost. Or want of a horseshoe the steed was lost. For want of a steed the message was not delivered. For want of message, the war was lost»
A restaurant is only as good as their team. Their is no I in team nor is their an I in restaurant. In NYC the food has to be great or fairly priced but the service has to be over 80% of why people come back.

I love Uno’s Chicago Classic Pizza. I went to this location 20 years ago and it was great. I go to the one near the Menlo Park Mall and the one in Hamilton NJ and both are always great. I went to this one two weeks ago and my kids Mozzarella Sticks and Chicken Fingers were both horrible. The Moz sticks were uncooked and the Chicken Fingers we greasy and slimy. I won’t be back.

First things first: you might as well get a single shot instead of getting the full cocktail because it’s really just one shot and you pay eight dollars for it. Or go with a beer. Although they have a large selection of cocktails, they were very weak and diluted for everyone in my party.
However, the reason you should come here is the pizza. We got a few individual-​sized deep dish pizzas, and they definitely hit the spot. I especially recommend the Farmer’s Market pizza, which has a hint of pesto along with eggplant and peppers. The goat cheese salad with raspberry vinaigrette that comes for an additional $ 2.99 was also pretty good.
Unfortunately, the desserts seem to go the same way as the drinks — lots of options with mediocre quality. There are a number of «mini» portions for $ 2.99 that look good, but we got the mini Oreo brownie sundae, and this may the driest brownie I’ve ever had. In fact, I took one bite and had to stop because not even the ice cream could save it. I always say there’s a small pocket in your stomach that’s ready for dessert no matter how full you are. Let’s just say it closed right up as soon as I took one bite of that horrid brownie made of Sahara Desert sand.
I will say that I think that they have really taken to heart some of the previous comments on this website about the service — they were noticeably attentive. I asked for a small addition to my drink and they gave me an entirely new one free of charge.

I simply love their deep dish Chicago style specialty pizzas. The rest of the menu items sound really good but do not always live up to the promise. We ordered onion rings which were probably the worst onion rings ever — looked like old microwaved onion rings. Pizzas has never disappointed me atleast

Walked in and sat down at one of the bar tables. Was asked to leave because we had our son with us.

1) We’ve been here for over half an hour and they just now brought half the beers we ordered. (The incorrect beers I might add.)
2) Our server didn’t even take our drink order for the first 10 minutes. The waters alone took another ten.
3) Two people seated themselves & when there was a 15 minute wait list & nobody did a thing.
We may die before food gets here. Send help.

We had such a disappointing pizza here (we had a meat one). The topping was not at all tasty, and it looked like they had thrown a tin of tomatoes over the top. The Base was dry and too stodgy.
The chicken wings were ok.
I dont think my margarita had any tequila in it.
We wont be coming back, sorry.

Came in after kayaking. I’m from Chicago and I didn’t realize Uno was a chain so checked it out.
It’s a nice diner feel. I would say it has the same ambience as TGIFridays, Applebees, etc. Very chill and laid back.
We got their happy hour margaritas. It was ok. It was more on the weak side and very sweet.
We got their nachos. It was great. The chips were really good by itself. It had flavor and didn’t break easily. It was nice and crunchy. The toppings were great. I just wish there was more meat. Overall it was good and cheesy. More meat though!
The service was good. Our server was quick and came around a few times to check on us.

My wife and I come here for dinner about once every 2 – 3 weeks. We really enjoy the food and find the wait staff to be far more attentive than other similar restaurants. Emily is the best of the best!
We would definitely recommend the Columbus Avenue Uno Pizzeria & Grill.

Stopped by for lunch with the family before heading to Museum. Serving portions for lunch specials was ridiculously small. You are better off ordering the appetizer sampler. Prices are a little more than I expected for such a limited menu. If you go on a weekday for lunch expect large loud groups of summer youth groups. Lastly, there is one restroom for both men & women to share, which is not so sanitized. Surprising esp for the location.

The four stars are for the fact that UNOs was great with handling our group. We were looking for a place that could accommodate a group, and keep things on budget too. Awesomeness on both counts. The two price fixe menus they showed me were both under $ 20 (plus tax & tip). The one we picked included unlimited soft drinks, an appetizer, choice of entrée, and choice of dessert. Super great value, and our server was fantastic — refilling drinks before we even quite finished, and kept the meal moving along, without hurrying us. Feeling like I failed both her & all of the Unilocal community by not remembering her name, sorry!
The only reason I can’t give a full five stars is because the food is really just good/​ok.

Dropped in after a visit to the Museum of Natural History, and pretty shocked by the terrible customer service.
I’ve always been a fan of the Uno chain, and I will continue visiting Uno — just not this particular branch.
When my friends and I entered, we didn’t even get a word’s greeting. The hostess just glanced at us, didn’t speak to us for about ten minutes, and then finally someone came to seat us. If that was the worst of it, I wouldn’t have given it a second thought, since they were likely busy. But after we were seated — note, they seated US — while we were waiting for our food, one of the passing servers looked at me, SHOVED my chair in, and told me nastily not to get in the way. Excuse me? My chair was not even jutting out from the table, I was seated as close to the table as I could get without being uncomfortable. If my seat gets in the way, then don’t seat me there.
That’s not even the end of it. Our waiter was nowhere to be seen after taking our order, and when I asked for a check, the passing server sighed and gave us this look as if we were personally offending her by asking to pay for our food.
The food was quite good — more so than usual even, which helped take some of the irritation away — but it also took quite a long time to get out.
Overall, a very very horrible experience. I wouldn’t have tipped at all if I wasn’t sure I’d be physically assaulted if I didn’t do so.
Avoid this place like the plague.

I know it is a chain restaurant but for me and my family it became a family place. We love the food because there is always something for everybody, and the attention is just phenomenal.

Standard Uno Pizza restaurant. I’ve been to these before and they are all pretty much the same.
The pizza was good, not too greasy and exactly what we ordered.
My issues were: the staff were there to socialize with each other only. I think they forgot they had customers to serve and spent majority of the time swearing, giggling and gossiping at the host station. Also the layer of dust along the top of the booths was a bit off putting.
As for some of the negative reviews: it’s a Chicago style pizza restaurant. If you don’t want that sort of pizza don’t bother going.

Bartender sucked. Was too busy eating his meal at the bar to provide good service. I continuously had to wave him down to get his attention. And it’s not like he was busy with other customers. I guess it didn’t help either that he had a plethora of chest hair protruding from his shirt. Gross!
The food isn’t bad, and I’m a sucker for their desserts. Warm, soft cookie, oozing melted chocolate, and ice cream? Yes Pwease!

It’s a nice cozy restaurant/​pizzeria. My friend and I both enjoyed all the dishes that we had. We had pizza uno that comes with an individual ceasar salad and I had the french onion soup and the ceasar salad with chicken as well. I tried a slice of pizza and I have to give credit to the restaurant and chef that the pizza was OMG super delicious. We had wine and a glass of sangria .The dishes were well prepared and served on time to us to enjoy them. The desserts were delicious. we had the mini sizes first because we did not feel like eating a lot and then because the regular size and giant are too big for our likings or nutrition habits, but they were super good. I would go just for that.
The waiter was very friendly, and the wait was not long at all! Maybe because it was Wednesday. Anyways, I would try it again and definitely recommend it.

On one of the coldest, dreariest Valentine’s day ever in NYC, my daughter, sister, niece, granddaughter and myself decided to go to the Museum of Natural History. After a great day of natural disasters, meteors and indigenous people we were starving. We decided to hit up Pizzeria Uno for something to eat.
I’m giving it 2 stars for the food, no stars for their bizarre beer pricing and 5 stars for our server Leah.
The food was meh, okay for the mall but not so much for the city, the beer pricing was ridiculous — the menu listed 20 oz. draft beer for $ 7. I really didn’t want that much so Leah suggested a 14 oz. pour. That was exactly what I wanted but for $ 6.50 (I could have gotten almost another half for .50) it was pretty silly.
Leah, on the other hand, was wasted on this establishment. Dealt with my procrastinating sister, my niece who doesn’t eat anything and my autistic daughter who only eats things she’s familiar with. She was a champ and I’d go back if I knew she would be the one to wait on us.

A 2.5-star rating that I just cannot bring myself to round up to 3.
You’re in NYC, people; home to the very best pizza in the world. Why anyone would waste a meal eating at Pizzeria Uno is beyond me. And yet, that is exactly what I was forced into doing today. A trip to meet my in-​laws in the City with the kids to go to the Museum of Natural History ended up including a lunch at Uno. It was not up to me, and I have learned in these types of family situations that it’s best for me to keep my mouth shut and just roll with the plan. Well, today, the plan was to all meet at Uno and have lunch. And so we did.
I have never eaten Chicago-​style deep dish pizza anywhere except for Uno, and up until today it had been at least 5 years since I was last dragged into one. Frankly, to even call this pizza is a joke. This isn’t pizza. This is some kind of Italian-​style cake or pie. And I suppose with the right ingredients and the right oven, you can probably concoct something worth eating. But Uno is your classic chain restaurant, mass marketing low-​grade ingredients cooked up via an assembly line, and served up by ornery waitresses who’d rather doing something — anything — else.
My wife and I gave it our best shot. Knowing that we’d be eating such calorie-​laden junk today, we had a very light breakfast and arrived starving. We ordered a Harvest Garden deep dish pie on 9-​grain crust. It’s essentially a bunch of roasted veggies, eggplant, caramelized onions, tomatoes and cheese all stuffed into a thick, pie-​like crust. Good thing we like our pizza well-​done because ours came out close to fossilized. All things told though, under the circumstances, the pie was fine. Nothing special. But nothing particularly egregious. It provided some well-​needed sustenance on a day when we’d need it.
Would I ever go back voluntarily? HELL NO!

It’s a nice cozy restaurant/​pizzeria. My bf and I both enjoyed pasta. Mines was shrimp with fettuccine pasta, delicious! However, despite the fact that it was super cheesy. It contained a lot of oil, which I didn’t like. Subtracting the oil, it was very good. According to my bf and his cousin. Theirs were very good as well. The appetizers were delicious. I would go just for that.
The waiter was very friendly, and the wait was not long at all! Maybe because it was Sunday. Anyways, I would try it again.