Tribeca Beauty Spa

was in there yesterday for a basic facial and my niece for a teen facial. Her teen facial estetician was receiving text messages and on her phone in her room.
My basic facial was told not enough for me and that your basic facial was for older teenagers, I am 30. I doubt that you would sell your Basic Facial just to those who are younger and if you do then it should be clarified. I had a facial two months ago so it wasn’t like I hadn’t had one in awhile. I found the estetician/​owner Nadia extremely pushy and she told me that while I needed a higher facial and a peel that the basic wouldn’t really do anything for me.
When walking in the receptionist talked with another woman in front of me and disregarded me walking in. The candle check in deal also has expired and should be taken down since I was told it expired years ago.
This morning waking up my face is still red and you can see exactly where some of the extractions were which means they were too early to be extracted. I am extremely unhappy and will never be back to this establishment.

I went to this spa for the first time on Sunday after a long day of work. The girl who assisted me her name was Selema at the front desk, and she was very welcoming and sweet. My aesthetician Elane was amazing. She was very accommodating and knowledgeable with the products and skin care overall. I asked questions and she never missed an answer so I felt a sense of trust when I was with her. She also understood my sensibility and the fact I get ticklish in certain areas, so she was more gentle in those areas of my neck. I got the Tribeca Signature which is a 75 minute facial and I highly recommend that to anyone coming in as a first time guest who wants to have a fulfilling and relaxing experience. Will be back!

ZERO STARS IF I COULD. FOR BOTH THE SPA AND MILLA. I came here for a facial promotion during Spa Week and was assigned Milla. I walked in about 2 minutes late for my appt and apologized as I got stuck on the train. Immediately, Milla took me to the treatment room. No offer of water, tea, etc. She was judgmental (why are so many of these aestheticians so annoyingly judgmental anyway?) and brusque. She did what she needed to do w/​o explaining anything and put a mask on and then left the room for the next 20 mins. 20 minutes later, she wiped me down and said my facial is done. At other spas, during those 20 minutes, you would usually get some kind of massage while waiting for the face mask to do its work. She also left the door slightly ajar during the time she was in the room with me. I happened to peek under my eye and thought that was so unprofessional. She even did this when she left me so I can get dressed. Who leaves a door ajar when they leave when you’re half naked? When I walked out, she came back and finally brought over a glass of water. I also noticed that my mascara was partly smudged and still on my eyes when I got home. What a disappointing experience. And what sealed the deal that this place was a complete sham of a «high end» spa? They had an atm you find at a bodega right in the venue. And after I made my payment, the cash register just walked off without a goodbye. I would give this ZERO stars if I could.

I went for a mani-​pedi during a day when they were running a special ($ 45) and had a great experience. The salon is very clean and quiet, i even fell asleep in a chair while i was getting my pedicure. They did a terrific job with with my nails, and i am kinda surprised to see negative comments here about the quality of manicures. They really don’t have a drying machine as some other reviewer has mentioned, which freaked me out at first. But the top-​coat they used did make the polish dry right away as they claimed and it didn’t smudge so its all good.

I’d purchased a 50% off deal off Guilt on their Glow Facial Peel and just received a service this afternoon. Lovely place and very solid service. Helen was my aesthetician and I could tell she was excellent right from the beginning (I’m a bit addicted to getting facials and I’ve had my shares, so I’d say I know). She carefully examined my skin and decided the best type of peels to be used (pumpkin peel for this occasion). A gentle yet thorough exfoliation was done first to prep the skin, and the peel was just about right, and I really enjoyed her massage and the soothing mask. I found their products are high quality. The place is quiet and clean. The front desk person was very helpful as well. I was very happy with the service and ended up pre-​purchasing my next facial (you get 15% off and make an appointment anytime). I’d highly recommend!

My friend, her male friend, and I were looking for somewhere to go and relax during our stay in NY. We googled spas and this place popped up, they also were running specials online at the time so it was a bonus! Scheduled our appointment and awaites the day. We arrived a few minutes late (arrive early so you can find a parking space) and still had no problem getting in on our time. The staff was very courteous and gave off a very welcoming vibe. The place was decorated really really lovely too! At some point we are called to the back and met our masseuse, mine was female. She showed me to my room and politely gave me the run down on what to do and that she would return. I got relaxed and laid down as instructed and waited. About 2 minutes later she’s back and we’re able to get started. I must say that I had alot of tension in my shoulders and definitely after leaving I felt I dropped loads of stress off. An hour of pure bliss is the best way I can describe it at some points I fell asleep I was so relaxed. I definitely enjoyed this place and would come every chance I get to go to NY!

This is my local spa and I love it. Nadia really cares about both her customers and her staff. There are lots of magic hands here for facial, massage, nails and the more barbaric rituals like waxing. This was the first spa I sent my niece to for all of the above because I trust not only the skill and cleanliness but the sensibility of the staff.
I can’t say enough about this local jewel.

I am writing this review because this establishment is apparently a «spa» but the service I recently received isn’t fitting of such a description. Furthermore, who I presume to be the owner by referencing the website, wasn’t apologetic enough for that.
Needing a manicure and aware that it’s a holiday weekend, I decided to book with a spa so that I could guarantee my timing. At Tribeca Spa, a manicure takes 30 minutes to complete.
I arrived less than five minutes ahead of my appointment and despite there being two people at the counter (one serving a client and the other the presumed owner), it took roughly two minutes of me standing there to even be acknowledged.
Now a minute into my appointment, I asked the owner for an estimated wait time since I could see that the two manicurists were just halfway into other services. From there, I got attitude — she told me it wasn’t time for my appointment (even though it was) and she failed to give me an estimate as I requested. I may have been fine waiting longer but her tone set a tone with me.
Fifteen minutes passed — which is half the time that it takes to complete my service — and my manicurist is just starting to polish another customer.
I had a deadline and could no longer wait to begin late, so voiced that. The owner apologized with an unnecessary qualifier — «sometimes we get busy you know but it’s up to you» — and her tone with this was as if she were annoyed. However, I am the one that spent time to travel there, to be prompt and had expectations that I could get a 30 minute treatment within a 45 minute window.
«Spas» don’t operate in such fashion — you are paying a premium to secure your time and guarantee your quality of customer service. I will say that my experiences in the past with technicians here have been positive but in no way — especially with other great nail options in the area — am I going to pay a premium or generally any money to a business not deserving of the brand it presents. Especially if that brand is tarnished by the owner.

I absolutely love this place! I’ve booked two appointments using this website called LookBooker and I’ve had an amazing facial and an amazing pedicure. If you’re getting a facial ask for Elena! She’s the best! And use
to book your appointments, saves you the hassle of calling!

Amazing place! Warm and lovely staff! Nadia is exceptional esthetician! Laura is great leader!
Best luck in everything with UltraLuxe line!!!

In support of a good cause, I won two services at a silent auction– the signature facial, and mani and pedi. The signature facial felt great aside from the lack of attention given to my eyelash extensions. I had informed her beforehand but felt like my lashes were falling off because she kept touching them as she was massaging my face.
As for the pedicure, it was terrible. Way too rough! Shouldn’t a pedicurist be able to gage how hard she needs to file? She went at it like I had rough thick unkept toe nails and then ended up cutting my skin on my big toe!!! And my other toes are still red as I sit at home writing this. They stung when they went into the hot water. I couldn’t continue with the pedicure and did not get polish on them. The thought of polish remover touching the cut or the red sensitive part of my skin, made me cringe.
The same girl did my manicure, and it was no good. I have nail polish and top coat on the tip of each finger. Very messy job. I was not impressed. I had much higher expectations walking in and came out very disappointed. Do not go here for a mani or pedi!

I went here originally because a friend had told me about the amazing groupon deal ($ 80 for Three Brazilians) and I was skeptical. Instead it is now my go-​to for not only Brazilians (Elaine is amazing!), eyebrows and also for facials (also Elaine). The small boutique is gorgeous, the staff über friendly and always extremely accommodating (especially with someone like me who is always late or reschedules last minute). The atmosphere is relaxed with fresh cucumber water and tea and apples while you wait. The best really are the services quite frankly — not only is it a great deal but Elaine’s Brazilians are a work of art (and painless!!). Great experience.

I understand why some people choose a spa for ambiance/​a beautiful oasis from the every day and they pay for that experience. You should come to Tribeca Beauty Spa because you want the experience of the actual services — quality services with qualified staff. You will walk out feeling renewed. Their services are worth every penny. And their facials are the best!
I have been going to Tribeca Beauty spa for 13 years (formerly named Ula with previous owner) and I highly recommend it. What you are not going to get here is a ritzy factory with technicians who don’t even know your name or knowledge of what treatment you had the last 10 times you came in – you will get a small, intimate spa where they treat you like a human being. They know your name. You build a relationship. They know your skin. They know the muscles in your back. What you don’t like and what you do. How your body will respond so you walk out looking and feeling awesome.
People are only human so if there is something I really care about or need to ensure happens/doesn’t happen I tell them every time — «no moisturizer, makes my face break out» or «I know you like to leave me in here for 20 minutes to let this awesome mask soak into my skin but I am in a rush today so hurry back in 10 please.»
Everyone needs to know that facials should not be relaxing — they should make you look years younger, open your pores, make your skin shine. Massages should not be relaxing — they should eliminate the stress and knots and make you feel better. That is what you will get here. Experienced staff. They know their stuff. This is no frills. Limited pampering. All awesomeness and worth every penny.
Nadia has been doing my facials for 13 years. She knows what she is doing. I pay more than I want but its worth it — and I buy the package which gives me one free treatment, a deal I can’t refuse. She always tells me to come back in 4 weeks because my skin desperately needs it. Yet she knows I will be back in 6 because it’s expensive and I am busy. And we laugh about it every time. She is not pushing me to spend more. She wants my skin to look fabulous and she knows within 4 weeks my skin will be clogged and dull. And she is right. You can trust her and her staff to recommend what is best for you, your skin and your body. And if you can’t afford it, they respect it. Though I guarantee she will continue to tell me every time that my skin needs her attention every four weeks — because she knows my skin and she is right.
I have never had a spa party here but I regularly see bridal parties and friends having treatments together. It is very intimate and you can all be together, unlike some of the larger chain spas where you are being rushed through their system. I made the mistake of taking my sister to Bliss years ago and they called her in for the wrong treatment and tried to give her a facial the day before her wedding. Yikes. This would never happen at Tribeca Beauty Spa. It’s small and intimate and you can all hang out as long as you want before and after your treatments.
Regarding cancellations I try never to cancel on people but the couple of times over the years I have been sick or something has come up they have cancelled/​rescheduled with no problem at all. Because they know me and they know I don’t cancel. Which is awesome because there is a policy and technically I should be penalized (thanks Tribeca Beauty Spa for understanding!!)
I would never, ever buy a spa treatment on Groupon — waste of money as you will never get the service you should get from a regularly appointment. A friend bought me groupon/​livingsocial facials to 2 different spas couple years back — worst experiences ever — one cut my face and the other made no difference from start to finish. I couldn’t wait to get back to Nadia. So a lesson learned for all those out there who do so. Would you get a Groupon for someone to come in and watch your kid or walk your dog? No. because you want someone who knows you and the service that comes with that. Stop buying Groupons for services that require personal attention. And find your way over to Tribeca Beauty Spa :-)

I bought a Gilt City deal for a massage, facial and pedicure. For what I paid, it was great. The spa is nice and I was surprised at how easy it was to make an appointment for all 3 services. I guess the summer is slow hence the deal.
Regularly they priced the services at $ 275, I paid around $ 100 with an additional discount from Gilt. The massage was ok, the table was heated and very comfortable. I was surprised at the lack of inquiry on issues, injuries, etc. I am doubtful she would have changed her technique regardless of what I answered on the questionnaire.
The facial was rough and a bit painful. Even the facial massage which is my favorite part felt like I was getting smacked lightly over and over. I don’t really like facials for the skin care/​extractions as I do for relaxation. This was not a relaxing facial.
When I got home I checked the website for the regular menu prices and realized that the facial that was advertised was supposed to include a peel. So… I’m pretty sure I was ripped off and was sold an extra $ 45 for a peel. The aesthetician was very nice and friendly, and seemed to know what she was talking about. But extractions shouldn’t be painful if done correctly and definitely should not leave marks on your face.
The pedicure was eh. A rip for $ 50, she rushed through it and was also quite rough, forcing my foot into an awkward position that was uncomfortable for my ankle. I won’t come again and would never pay full price. Better places for better experiences for better prices, even factoring in the discount.

For my birthday my partner bought me a spa day at this place, it included a Swedish massage, basic facial and mani pedi.
The place is very nice, very clean and clearly kept to a high standard.
The receptionist (who I later found out to be the manager), was very kind and friendly and showed me where to change and leave my things.
My Swedish massage was fantastic. They asked me whether I wanted the massage for relaxation, stress relief or pain relied. I chose stress relief as I wanted it to be a firm massage. Easily the best massage I’ve ever had, it was entirely different from anything I’d had anywhere else, and the masseuse was very nice.
Next, I had my facial. Since moving to The City my skin has been really awful and I’ve been very self conscious. The lady (Nadia) did a skin analysis and asked me what my diet was like before beginning. I felt a little embarrassed about my skin as she made all sorts of noises whilst checking it out. She began doing the routine and then steamed my face and squeezed all my pores (this was INCREDIBLY painful — but she did do a great job). I was nervous I was going to come out with a red blotchy face because my skin is so sensitive, but she put on a mud mask which was great and reduced the redness in my skin and the swelling of the pore squeezing. The only thing I disliked about the facial was that she really tried to push me to get a skin peel, which I would agree I needed but could not afford. I kept telling her this was a gift and that I couldn’t afford to buy anything else, but she seemed very pushy. She also tried to get me to spend $ 100 in skin products. I am aware I likely needed them all, but my boyfriend had clearly already spent $ 300+ on my trip here, and I was not able to spend more money. When somebody is at a spa to relax, the last thing they want is to hear an up sell from the specialist.
Next was my mani pedi. I had shellac gel on from my previous salon on both sets of nails, and the lady seemed very annoyed that she had to remove the gel. This was frustrating as I didn’t want to be made to feel bad about having my nails done! Surely that’s her job? She also caught my skin with the little clippers, which really hurt. However, overall she did do a great job of both sets of nails. They looked fantastic and my pedi is still going strong 3 weeks later.
At the end I mentioned to the manager about my experience as I think it’s always important for places to get feedback. She was so kind and apologized for the bad parts of the day that I had.
I liked this place a lot, but for the prices for each treatment I would expect the experience to be exceptional.

I have become a regular here in Tribeca area, from walking along the Hudson river park for an escape and going to Tribeca spa to prepare for summer season. This time I went in for a chest and shoulder wax (my wifies desire-​things we do for our women) did not know what to expect and the amount of pain i’d be in. I got Nadia to do the wax for me. Before I knew it I was out with and my fear got the worst of me this is not as bad as it seems. While i was getting the wax done my wife got a manicure, the best part is we did not have to wait for her nails to dry because she was told they put a coating on the nails to make them dry instantly or something like that… Def would be coming back in 3 months as Nadia recommended. thank you so much.

My husband sent me here for mother’s day (2014) for a whole afternoon. Massage, Facial, Mani/​Pedi… The atmosphere was typical of Tribeca. I know the neighborhood well because I live here. Not very friendly, a little gloomy, and not too inviting. Nonetheless, I was ecstatic to get away for a day from breastfeeding my 6 month old and cooking 20 meals a day and doing laundry.
I want to start out by saying that I give them 2 stars only because of the facial. The facial was incredibly relaxing, it cleared my skin up, my estetician explained all of the procedures she was doing, and her voice was very calming. I loved her! I think her name was Eva? or Ever? She gets 5 stars. I have no complaints about her.
The mani pedi was the worst rush job I have ever seen. The lady was nice enough, but my nails looked terrible, and she didn’t do them as i asked. I prefer square nails and she rounded all of them, one of them got chipped, and there wasn’t even a hand and feet dryer. The massage chairs were all broken too. (Ghetto, for charging that kind of money when down the street you can get a mani pedi for 30 bucks.)
Finally, the massage was horrendous!!! The massage itself was done incredibly wrong, and when I asked her to do it the way I like, she exclaimed, «THIS IS AROMATHERAPY MASSAGE. not deep tissue.» and refused. It was awful. The worst part– the reason I decided to write this review in the first place– was that she used an exhorbitant amount of peppermint oil, and after 5 minutes, my eyes and face started burning!!!
I told her and she said, «Oh yes. Maybe very strong. But good for your health!» I guess I was too nice, but I squiggled around for the next however long the massage went on praying that it would be over soon. It’s been almost 2 weeks since the massage, and ever since that day, I’ve had a serious allergic reaction in my eyes, and have made an appointment to see my doctor. I haven’t been able to wear makeup or put in my contacts. Horrible. Just horrible

This place isn’t high end. But it is really nice and more than decent. It is super clean and the receptionist was so friendly. I was out of breath when I got there and the receptionist poured me some cold lemon water.
The massage room was very clean and nice. Massage table had many blankets and was super comfy. I did notice that I could hear music in the hallway barely. Might be nice to have music in the rooms too. At the end of the massage I could hear staff talking loudly in the next room, but it was quiet for my massage.
Got a prenatal massage for my birthday there. The woman who did the massage was really great. And the massage was wonderful. She really knew what she was doing in terms of working with someone pregnant. Only complaint was that at the end of the massage she had me lay on my back to work on my shoulders. She leaned over me and I felt like she was breathing in my nose and mouth… b/​c I could smell her coffee breath. I’m pregnant and just sensitive to smells.
Overall, this isn’t a high end spa. But for what it is it is really worth it!
I would go back for sure!

They were professional, patient, the establishment was very clean.
I may go back next time I visit NYC!

M