Tokuyama Salon

One of the worst haircuts ever. I do not remember the name of who cut my hair, she seemed like she knew a lot of English but clearly there was a miscommunication. I asked for a trim, I ended up something way more shorter than what I wanted.
I essentially received a buzz cut with scissors.
The saving grace of this place was the 30%for new customers, I will not come back

They switched me from Jun to Eriko at the last minute. It was my first time there. Eriko was the most unpleasant grouchy person I have met in a long time. It worried me as I would expect a friendlier attitude. Very unpleasant person. And her cut was not good at all. My hair came out flatter than when I came in.

I travel all the way from Inwood for Tokuyama’s exceptionally skilled hair stylists and colorists! My first appointment was two months ago when I got an awesome haircut from Jun.
I then booked an appointment for partial highlights with Virginia last Wednesday, but when I came in and discussed the look I had in mind with her, she explained that I hadn’t been scheduled for a long enough appointment to achieve the desired result (I have a lot of hair and it’s naturally somewhere between medium and dark brown). We agreed that I’d come back in the next day and she would set aside a 3 hour block for me so she could lighten my base color two shades and add natural-​looking highlights.
I really appreciated that Virginia was so candid with me– she genuinely wanted to make sure she would have the time to give me exactly the look I wanted, when other colorists might just rush through the job or not be as forthcoming about what was actually possible in the time allotted.
I’m so glad I was available to come in the next day, because not only is Virginia very sweet and funny– the woman is nothing short of a haircolor genius! Her highlighting technique resulted in the most expertly-​blended, natural looking color I’ve ever had. I’ve gotten a ton of compliments on my new color and a co-​worker said she couldn’t believe the auburn base wasn’t my natural color!
Between the fabulous color job and the beautifully sleek blow-​out Jess gave me that resisted frizzing up despite Friday’s rain, I wish I could give Tokuyama more than five stars!

Finally found the salon i’ve been needing my whole life!
I thought that being korean, i needed to absolutely go to a korean salon for them to know how to handle my hair and do a good job on cut, color, etc. My coworker recommended this salon but she goes to the lower east location. This location (upper east) was actually easier for me to get to vs. downtown since i live in jersey but i booked and went. I do NOT regret going and i’d even make the trek downtown for the other location!
They take a tremendous amount of care and time on the cut and it’s soooo worth it. My hair has never felt so healthy and light with the cut they gave. I also got it dyed and loved the color because the previous salon dye job came out to make me look like i had a lion’s mane lol.
I got my cut from a «general» stylist and still loved my cut, so i’m wondering how amazing it would be if i booked the manager or anyone senior which i’ll try out next time. Can’t wait!

awesome service! i love my new hairstyle done by Miki!!!

I need more than 5 starts for my review. Finally, I guess, I find out my go-​to hair stylist, Jun, here, Big Apple. I’d been looking for the nice hair salon from Michigan to NoCal since moved to the U.S. 5 years ago. It was a long and brutal journey. even I did recut myself after the last hair cut. (No one wants to know what happened to me then…)
Jun gave me a exquisite short cut like a gamine style (semi-​pixie) I’ve exactly wanted and desired. No question I will get back for a highlight next time.
(Just in case, let me leave a note: I brought some pics for the reference, but even without pics, I am sure he can handle enough.)

Worst experience ever!!! Definitely overrated hair salon. The first time I got there I found they canceled my reservation on their own without negotiating with me. And the people there are very rude. The second time I was with a friend and he insisted to try this one said the barber is famous so I tried. But the truth is they ruined my hair and they insisted to cut my hair in their way. I think no one can persuade me to make judgment. Some people might think they are good for some reasons, but I am not agree with them.

My hair color came out great. Very happy with tomoyo. I was worried maybe the color wasn’t going to come out nice because of a possible language barrier issue, but she did it all exactly the way I wanted and added partial highlights at the top as she recommended. Normally I don’t do highlights on top as they require more maintenence, but she did it very subtly and it looks great.

It’s a really bad experience that I’ve ever had. First of all, the front desk girl gave me wrong price, and pretend she didn’t notice it. The total money I spent is 60, but she gave me $ 100, and force me to gave $ 20 tips. Besides, it’s very hard to distinguish she speak English or Japanese. Secondly, never try the head spa! They told me the massage for head spa is 25 mins, however, they just gave 10mins. You can do the same thing by urself at home. Don’t lost your money on this! Thirdly, they will force u to do style blow dry at the end, and charge you $ 25. And They just use the dryer to dry your hair! There is no style at all! I don’t know how previous review can be that positive.

After eight months of letting my hair grow out and watching in mute fascination as the ends became more and more scraggly, I bit the bullet, selected Tokuyama, and picked a stylist on the cheaper end by closing my eyes and poking at the screen. Miki ended up being really sweet and attentive — before washing my hair, she went over what I had in mind. As someone with a fair number of bad haircuts as a result of insisting a stylist replicate a picture, I told Miki to just do whatever she wanted, as long as she took the damaged parts off.
And she did take a lot off, though she asked me each step of the way to confirm that I was okay with the amount snipped. Maybe she caught some glimpse of 8-​year-​old Joy wailing in the chair of some Flushing salon as each chunk of hair dropped unceremoniously, but it was still nice to be be asked. For those ladies and fellows who are picky about each strand of hair, Miki is the stylist for you.
While the blowout made my hair look slightly puffy at the roots, I was pretty pleased with the end result: simple, easy to maintain, and free of all damaged ends. First time customers get a very sweet 35% discount. I would also like to give a shoutout to Miki’s willingness to walk me to the frigid front door area even though she was wearing a thin t-​shirt and it was negative 100 degrees out.

The best haircut I have ever cut! I am going to take friend there again ! Taka is the best! He is so funny and professional. He even taught me lots of hint to manage my hair at home. I love this place and will definitely going again!

I’ve been to this salon twice, which is saying a lot for me, and both times with Shu. The first time I visited this establishment, I was a little nervous but Shu cut my hair into the somewhat conservative cut that I wanted. I made the mistake of going somewhere else and then yet another salon to try to correct it but eventually made my way back to Shu to finally correct it. Which he attempted to save, and did the best job possible, but I still needed to grow my hair out a bit to get it cut again in an ideal way. I guess I didn’t learn my lesson and took the recommendation of a friend to go to another Japanese salon and ended up having to even out my hair at home. Next time, I will be sure to not repeat the past and will book my appointment here!

Horrible Manners & very Rude. While the colorist is very good, the staff and receptionist have a very poor command of basic manners. I had an appointment for 2 pm and got there 6 minutes after 2 pm as came all the way from midtown, only to be told that they could not take me… very very rude and I would advise training and very inconsiderate.

I wanted to try out the sombre style on my hair and came to Tokuyama after hearing a glowing review from my friend. I’ve always been hesitant to get my hair dyed in the States because in the past I’ve only done it in Asia, but my stylist Maiko gave me exactly what I wanted.
After I showed her some example pictures she talked me through what she was going to do, emphasizing that it would be subtle and have a natural look like I mentioned. Maiko was very nice and fun to chat with!
The whole process took about 2 hours and cost $ 130, although for first time customers there was a 30% discount.
Although without the 30% discount the prices are a little steep, the attention and quality that you would get here are worth it.

I called last minute to schedule a haircut, deep condition, and blow that I got off life looker.
They first told me they had no openings for the day, but they were nice enough to squeeze me in.
Miki was my stylist. She was so sweet, patient, and particular. I’ve gotten so many haircuts where the stylist don’t even look twice at my hair.
Miki was careful and did a great job!
The staff was sweet, the salon clean, and I Can’t wait to try my color there.

In thirty years, this is the best haircut of my life. Their prices are extremely reasonable, you get a huge discount if it’s your first visit, and the staff are all incredibly friendly.
I had my men’s haircut with Jun, and it’s hard to really give justice to the care he took. I felt like with each hair he cut, he was thinking and trimming like an artist creating a painting.
They are unassuming and completely professional and friendly. You would never assume this, but the owner has worked with both Paris and Nicky Hilton’s hair. I’m personally not going to be on a magazine cover any time soon, but with this haircut, I should.

Not a go-​to place for me.
Despite the number of good reviews (which is the reason I’m giving this place a try) I have to be honest and say I’m not really (or really not?) happy with my haircut.
I came in expecting to get a long bob, and as she quickly finished and held a mirror for me to see the back I was surprised there was almost no change before and after — looks heavy on the bottom and doesn’t look like I just got a pricey haircut at all. I asked if it’d be better if she makes the hair a little thinner and she said it’s better to have some weight. Assuming her expert opinion was better than mine I then asked if there’s anyway to make it look more suitable for formal occasions as I have a wedding to attend in 2 days. She used the curler and curled the bottom of my hair in a way which makes me look 10 years older.
On the bright side, the wait was minimal, the communication was more or less smooth. But if you ask me if I’ll go back, well the answer is in the stars I gave.

Yay! I was shopping in Nolita, at Mo: vint, and I noticed that the store owner’s hair was perfectly dyed. I asked where she got it done and she pointed me towards Tokuyama EV. As I was staying uptown temporarily, I didn’t make it down again, but decided to try out their UES location.
I had originally wanted a light dye job, but the colorist immediately noticed that I had gotten my hair dyed dark before (even I had forgotten, lol). My stylist, Maki, recommended that if I wanted to go back to light, I should do it slowly, as doing a drastic transition would probably 1. end up with an awkward color divide or 2. entail a lot of product, and my hair is pretty dry already.
Maki was suuuper nice and gentle with my hair. The hair wash/​head massage was heavenly, though. Throughout, she would ask if I was ok, or if the dye made me uncomfortable. We chatted in Japanese a little, which was fun, but her English is awesome as well. I left with a warm dark chestnut color, very happy.
First timers get a 30% off. So full price…95x.70= roughly $ 67, I think. I tipped based on full price ($ 95), as everyone should, because the salon and Maki were friendly and awesome, and if I’m back in NYC I’d definitely come back.

I am extremely picky about haircuts, but this place delivered.
My stylist was Eriko, the senior stylist and she knew what she was doing. Worked very quickly but was meticulous. Cut my hair wet, then dried it and dry cut it to get it to be the right shape and texture. I was getting a long bob haircut and it looked great.
Pros:
senior stylist is excellent
prices are reasonable
able to get a same day appointment
offers john masters organics (high end natural product)
Cons:
the décor looks dated and the salon is a bit messy

I have extremely thick, wavy and unruly Asian hair. I could never find a stylist who knew exactly what to do with it until I met Miki at Tokuyama Salon. Now I don’t ever want to go to anyone else in this world!
Seriously, Miki is the best! So skilled and very sweet. She cut my hair and also did a deep treatment on it, and did such an amazing job from beginning to end. Miki was so precise and made sure every step was done perfectly, starting with the wash, the deep treatment, the cut and then finishing off with the final blow dry/​style.
I enjoyed talking and listening to her as she gave me the best haircut of my life. She also answered all of my questions and gave me great hair tips/​advice on taking better care of my hair.
Thank you, Miki!!! You’ve changed my hair’s life. I only wish you were in LA (where I live) but I will be back for you!