The Hair and Color Bar

One of Manhattan’s hidden gems. They are attentive, fast and give you exactly what you are looking for. On this visit I only wanted the color I had the last visit, they recommended a blend and it and it came out beautifully.
Don’t let the size of the space fool you, it’s tiny but very functional and extremely affordable!

I have platinum, icy blonde hair, and the owner and stylist spent time on me to make sure it was absolutely PERFECT. This place is also one of the most adorable high end salons I’ve found in NYC. I wouldn’t believe the other reviews on this place. They made me hesitant at first, but I’m so glad I went! I will be a customer as long as I live in NYC!

If i could give zero stars I would. I am not the type to need any frills as this is a no frills kind of place. I went in today for a basic hair cut I have long hair and just wanted a trim and to keep my long layers. I now have layers that are straight across in a line one side has a gaping hole. I have never in my life had a hair cut this bad. Paul the owner or manger refunded my money after i complained and went back in for him to see the damage that was done. the girl who cut my hair wanted to try and fix it by cutting more off. If you have plans to go here for a cut cancel your appointment and go somewhere where the stylists actually know what they are doing.
If this owner reads any of these reviews I highly suggest you get Bessy in for some continuing education classes. FYI the IBS trade show is march 6 – 8 2016 she can get some there.

Very happy with the service and how my hair turned out. First visit to the hair and color bar and I will definitely be back!

I understand why this location needs groupon to attract people.
It is a total waste of money.
You pay groupon but they still over charge for the half of the price I pay on groupon. They charged for the toner and the taxes. If the owner does not remember, I can refresh his memory.
How do you except customers to come back if you overcharged them? This is silly.
As you can see on my pic I have long hair, I keep changing saloon to find the best. It is the first time I am using the sneaky way to overcharge customers from the business owners and the last.
The cut, the blow dry, I didn’t know that I could say that kind of thing for a blow dry, but it was really unprofessional.
You can find three different people for each task: one for the cut, one for blow dry and one for the cashier.
Anyway, the result is not extraordinary for what it is. Go to a simple and nice hairstylist next to your home it would be better work.
Totally disappointed.

It was my first experience to color the hair, and the stylist did exactly what I want! She helped me to choose the color and was friendly.
I’m very satisfied!

It’s too bad that I can’t give zero stars to this place and I’m surprised this is even considered a business! Anyway, DON’T GO THERE! Unless you want to ruin your hair completely that is.
Went to get partial highlights because all I had was some root growth and I wanted to brighten up a bit. Specifically told the blue haired girl who was doing my hair — no name, cause she never even introduced herself — that I wanted the highlights as close to the roots as possible and that I wanted absolutely no golden, yellow or orange tones to it. My hair had cool blonde highlights before and I wanted to keep it that way.
After the first set of highlights, what I got was exactly everything I had asked them not to do. Pointed out the problem, though I didn’t think it was even needed, and they were able to instantly realize and proceeded to try to fix their mistakes. Second time they highlighted the same areas, using 40 volume developer which is obviously never recommended since it totally strips the hair. Then they let me sit with on my hair for about 40 minutes, washed it and used the same golden toner as they did before. Never used any product on my hair before drying or after — when I realized that not only had they bleached over the same exact spots as they had previously, not correcting any of the issues but they also made my entire hair darker — which I had also asked them not to do. My appointment was originally at 2pm, and I got there at 2pm sharp but by that point it was late and they were about to close. Left with a scheduled appointment for them to try to fix my hair again, for today.
Today I get there at noon and Paul introduces himself, and instantly is baffled by my hair. After making me wait until he finished dyeing another person’s hair he highlights my hair again — for a third time! Washes after one hour, doesn’t think it should be toned… Asks for the same blue haired girl to dry my hair. I immediately notice that the issues remain, although my whole hair is slightly lighter than after they did it the first two times. I pointed out the issues, which they agreed with me on, they said they aren’t sure why that happened and said they tried… Offered to try and fix it again. I explained to then politely that that’s why I not only spent money to go back there but spent three times longer than i should have there to begin with… To have them try to fix it!
They didn’t just make my hair way worse than what it was but they made me take time off work and gave me an awful tension headache from all the pulling and sitting to get washed.
I never write reviews but I go back to places I like, I recommend them and show people who provide services how grateful I am.
Not only I couldn’t do that but I am contemplating pursing legal actions, considering I work as a television host and had to film afterwards with ruined hair, which everyone obviously noticed. They knew about that, knew that they messed up and didn’t care enough to even hear exactly what my problems were with what they did (or even what I wanted them to do) and they also got to know that the very least I could do now is to make sure people are aware of what kind of business they are running.
If that’s not enough for you to not ever go there. Perhaps the fact that they won’t even offer you a glass of water will do!

First time I had a single process by Sherry. It was fine. Took a long time. Reasonably priced so I returned.
Second time, found out even though I booked an appointment with her Sherry no longer works there. (So the only good thing about this place is now gone.) they overcharged me (a lot) and a few days later –there was no color on my roots. Zero. I went back (four days after) to discuss how I was unhappy –I just wanted them to do what I paid them to do. All would’ve been forgiven.
But they were rude and blamed me… Which is hilarious. How can I put grey INTO my hair?
So, they make up for their ‘reasonable price’ as you keep going by jacking up the price and not doing what they say or using substandard product and charging you full price for it. Oh, and they wildly overbook. You could wait a very long time for a very simple procedure.

SO BAD
First of all, I asked for balayge. She just threw chunks of blonde in my hair. In random places. Worked on someone else’s hair while my hair processed about 45 minutes too long. It’s so splotchy.

ASK FOR SHERRY ONLY! She is the GEM at this place and really sweet. The manager of the place (tall Russian type woman) adds tension to the place and even gives Sherry a lot of pressure to finish quickly as she was doing my hair as well. Sherry is very courteous and wants have you leaving happy. I did the Groupon thing and ended up giving Sherry a $ 40 tip. Sherry once again is a complete professional, and I wished she owned the place to better manage this place. The manager was starting to get rude with Sherry, I almost said something, but let it go. I did blonde highlights over a bad home dye I ended up doing. Sherry saved my hair and left me leaving so happy. The only reason I am giving 5 stars is for Sherry.

Something about this place is weird. The atmosphere is slightly off. I was there twice, both times my hair color was great and it was 60 with tip, but now that I need to refresh, I better go and pay 100, then go through that attitude and odd feel in the salon.

DO NOT GO HERE! I called ahead to ask about the groupon $ 40 single process color offer & was told not to bother & just come in, they’d charge me the $ 40 price. I came in & actually got the manager of the salon as my stylist. I told him I wanted to dye my hair DEEP DARK BROWN & make sure to pull the color down the lengths of my hair so that my whole head would be one uniform color. He started by ONLY putting dye on my root/​crown area & LEAVING it there for 45 MINUTES to the point that it started BURNING (I purposely didnt wash my hair for 2 days so natural oils would build up on my scalp– something u always should do before a dye job). Finally, he comes & pulls the dye down the lengths of my hair & leaves it on another 20mins. After he rinsed it out & blew dried it sparingly, i paid & left.
An hour later after my hair completely dried, TO MY HORROR, the TOP HALF of my hair was LIGHT BROWN/​DARK BLONDE (my original color) & my hair from my ears down to my boobs (from the mid lengths to the bottom) was DEEP DARK BROWN! IT LOOKED HIDEOUS! I WAS MORTIFIED! I called the very next day, spoke to a nice Spanish guy on the phone who remembered me instantly. I told him I was going to come in the next day to speak to the manager & ask for a refund. Later that day I had to go to a different salon & spend $ 60+ to get my hair fixed (now it looks GREAT). The stylist at the other salon told me that dye should NEVER be left on longer than 30mins or else it DOESNT TAKE. NO WONDER the top half of my head was dark blonde even tho it had the dye on it for 45min longer than the bottom! WHEN I WENT IN THE NEXT DAY THE MANAGER WAS NOT THERE. AT FIRST THE NICE SPANISH GUY CAME UP & AGREED MY HAIR WAS BOTCHED BUT THAT I HAD TO COME THE NEXT DAY TO TALK TO THE MANAGER & THEN
— OUT OF NOWHERE! -
A RUSSIAN WOMAN WITH BIG SCARY-​LOOKING MASCARA CLUMPED, SPIDER LEG EYELASHES STORMED UP FROM THE BACK YELLING, INSULTING & BEING SARCASTIC & NASTY! IVE NEVER BEEN YELLED AT & TREATED SO BADLY OVER SOMEONE ELSE’S MISTAKE (AN ELEMENTARY ONE AT THAT)!
I am in the process of DISPUTING the $ 40 charge with my credit card company AS WE SPEAK. BEWARE OF THIS HORRIBLE PLACE! EVEN THE MANAGER DOESNT KNOW THE BASICS ON DYING HAIR!!!

After receiving a horrible service, I went back to get my money back or to ask them to fix my hair. I scheduled my appointment with a lady who was very nice, and came the next day. (I had to take time of my Medical School, to give this place another chance. I thought maybe they were tired, or something)
The guy who did my hair initially was there and was very RUDE, he told me that for redoing my hair I have to pay more than I initially paid, which does not make sense at all. I asked for a refund and he said: Bye Honey!
Seriously?
And this was not the end, he saw that I am not a White American, and he made RACIAL/​ETHNICAL very rude comment towards me!
I read previous reviews, and I saw that when he did a bad job with highlight to a White girl, he offered her to redo the hair, but not to me.
This is clear RACIAL/​ETHNICAL DISCRIMINATION.
First thing I did, I call my husband who is a lawyer in Midtown, told him a story, and the good thing there were at least 5 people heard his RACIAL comments.
«Federal Civil Rights Act of 1964, which prohibits discrimination by privately owned places of public accommodation on the basis of race, color, religion or national origin.» This Place clearly violated this right.
I have 180 days to file a proper complaint, I do not think my ETHNIC BACKGROUND is a reason to treat me like that.
I came to this place just because it was close to my home. Also, after this incident I saw that this place offers many discounts: Groupon, Unilocal… it means place is not doing well. I would not come to this place if I would know they offer so many discounts. Part of my fault as well.
Bottom line: RACIST dude who cannot do his job and who is very rude.

Came here with a LivingSocial for $ 44 for single-​process color. I made an appointment requesting for Paul, and Paul picks up and says he only consults now.
He talks to me for about one minute, making sure of my hair color, but he doesn’t even confirm with a swatch or the hair color pot. Later, he tells me it’s an additional $ 15 because of my hair lengh. Fine. I’m already here; I bought the LivingSocial; let’s just do it.
I have Grace, who is sweet, but drowns my SCALP in hair color and my scalp begins to burn. She says it’ll take 35 minutes and I time it myself, and it’s about 50 minutes before she has someone else wash my hair. (I asked her 40 minutes in, and she said «Just a couple more seconds.» before leaving it in for another 10 minutes.)
Then Paul washes my hair for two minutes before handing me off to YET another person, who blowdries my hair (although he does so beautifully, making sure the water temperature was good, and asked how I like my hair blowdried. Probably the best part of my hair service).
I’m an Asian female with thick, natural jet black hair. I came in with my hair uneven (black halfway and reddish-​brown the other half) and asked for a dark reddish-​brown to even everything out. However, my scalp and ends are a light color while the middle is still very dark brown. The other stylists thought I asked for ombré; that’s how uneven it was and even said it was «trendy and natural to have ombré». HOW EMBARASSING IS THAT.
THEN, while paying, with no apology that she handed me off, only attending to her coffee and phone, Grace demands $ 20 (whereas Paul said it was $ 15), saying there’s tax on top. That’s $ 64 for a single-​processing. whereas I could get that in Chinatown for $ 50 AND they know how to treat Asian dark hair.
I’m fine with no frills locations. I’m fine with no tea/​cappucino/​décor when I get my hair treatments. But this was painful, deceitful in pricing and overall, the hair color was disappointing. I could’ve done better solo with a box dye.
So disappointed. Never coming back here.
(However to be fair, I saw some people come in for blow dries and they all came out looking pretty great for $ 30!)

Amazing service! I went to get partial highlights and using living social, I left feeling like a brand new me. Everything was done professionally and it was worth every penny!

Upper east side’s best kept secret. The owner Paul is a magician with color and highlights and his staff amazing with cuts and blowouts. Added bonus: the unbeatable prices!!! I’m so lucky I stumbled into this place, while walking down Lex Avenue.

I just love my new hair color sooooo much:):):)
This place is definitely recommended for everyone!
They are very friendly and profession!
Yurinda did my gorgeous Rose Gold hair color,
the color is so rich and shiny! Paul is color magician!
I have a very thick and long hair, she did my hair for also most 4hours! She worked very hard, and
she put so much effort to turn my color just way I want it!!!

Best kept secret on the Upper East Side!!!
I was lucky enough to stumble upon this gem of a salon right after I moved to New York last year, and the service has been so consistently excellent I haven’t bothered to try any others. Grace is a sweetheart and a top-​notch stylist — her blowouts add a punch of vavoom that simply can’t be beat. Paul is a great conversationalist, not to mention an expert colorist — he’s the reason my boyfriend still thinks I’m a natural blonde!
Try this salon once and you’ll keep coming back — the price, service, and quality of treatment can’t be beat.

Went here after finding it on groupon. Not only did they honor the groupon price even though it said «sold out» on groupon, but they took me in the very same day. Now that’s great service.
Shore did my full head highlights and she is a GEM! I have fine, Scandinavian, light blonde hair and my roots came out better than ever. I have tried many different salons all around Manhattan but will be coming back to this one.

Update: except that the last touch up I had done there was apparently w permanent color and not a demi– which translates to I now have a line of black in my brown hair to grow out, since permanent doesn’t fade naturally as the demi all around it does.
Super.