The Conran Shop

«The Conran shop USA is now closed. Both our manhattan store and us website are now closed.» (From Conran website)

A wonderful store

Closing Sunday– everything 75% off. Lousy basement location– hope they reincarnate!

Horrible experience. We ordered a 1,000 shelf with a $ 400 delivery charge. Their shipper has failed to deliver three rimes and Conrans is not hadling this, we have to call the shipper again and again. will never order tfrom thm again and recommend you don’t too.

Well, it’s about 3 ½ stars.
When I visited their old location a few years ago, the store seemed to have a good blend of affordable small/​quirky/​gift items as well as their stunning furniture. Now it seems to be mostly furniture and lighting. The store does an excellent job of selecting/​curating their collection and it’s worth it just to pop in and admire so many of the objects I’ve seen floating around all the design blogs. The lighting pieces I liked the most were more affordable than expected (under $ 200) so there is something for everyone here.

This place makes me happy. They have thier own line and then a bunch of cool well know designer options. I think I am mostly addicted to their lighting section right now.
I just wish they had more «grab and go» options like the olden days.

I used to work near Citi Corp when they were building the Lip Stick Building and I have pictures of it going up! During that time I used to shop at The Conran Shop which used to be in the Citi Corp building.
It was a convenient location for me. That is the main reason I shopped there. I am not a huge fan of the «new» location. It seems more cramped and less shopper friendly.
I mainly only buy things that are on clearance.
I buy gifts there from time to time.

Very cool shop! They have modern furniture and cool little gadgets for your room and kitchen. They have neat brands like Joseph and Joseph and Tivoli.
It’s pretty pricey, but their sale stuff is worth it!

I cant review the in person shopping experience but I can tell you that their online sales and customer service for online customers stink.
I ordered a few products and was informed in my confirmation email that they would be delivered in 3 to 5 days. I was provided no shipment tracking number to check on the status of my package.
After 10 days I called and sent to voice mail where I left my order number and requested a call or email back. Two days later (12 days since the original order) I called back and told it was shipped out that morning.
Poor order fulfillment and Poor service buy online with some one else!

Thank you Mark, finally my search for a wedding gift is over!
I’ve been looking everywhere for the perfect stylish, but not too expensive gift for a wedding I have to go to next week. The couple are business contacts so it’s important the gift is interesting & thoughtful even though I barely know anything about these folks other than that they work in the art world and have a dog.
I walked in 15 minutes before closing and told Mark B., the super helpful sales person what my budget was and how I was clueless as to what to get. He worked with me to pull together a bunch of different options combining different styles of glasswear that I never would have thought of until we came up with the right combo.
My budget was $ 100 and after taxes my total came to exactly $ 99.08. I felt like I won a game show.

Unfortunately, my motivation for visiting the Conran shop was that they’re moving, and I wanted to see this location for all its size and goodness. Believe the rumors, folks. This place is an awesome design playground that will keep you browsing and fiddling for hours. It’s a shame they’re downsizing, but at least the new location will be more convenient. Meanwhile, make sure you visit this location while you still have the chance. It’s great!

Cute, shi-​shi, designer-​y furniture and home décor. Neat store to browse — but too pricey (for me anyway) to buy. It’s kind-​of Targety for the Upper Crust.

SO much better than it used to be! The customer service used to completely suck, but I guess they finally hired people who give a damn about what they’re doing. I don’t make it to the shop very often, but I do order online quite frequently, and I have to say, they are even nice for website customer service. The shop is still great for last minute gifts, and surprisingly, so much stuff is actually affordable! Don’t let the big name completely fool you (granted, you can still buy a $ 20,000 bed), they do carry affordable things. I will make a point to shop with them more often now. When I get paid, that is.

Remember «Conran» in the 80’s? it used to be in the Citicorp Building.
They were IKEA before IKEA. Cheap bedding and Kitchen stuff for the young and eager that just moved to NY. Not to mention the 3′ tall plastic roto-​molded «light bulb».
Today’s Conran Shop is that of pretentious perfection. When buying a $ 4000 couch, I had to spend 30 minutes with a beautiful woman and her French accent, who subsequently could not find her ass with both hands. Vapid, Empty and completely unqualified to initiate the most basic work order. Come on now, Do you need to fill out paper work for ½ and hour to get my fucking couch ordered? I think she was just stupid. And also — I think this place is more of a masthead than a store. They «show» more stuff than they sell. Meaning, I dont think they are profitable.
i had the same issue with a rug i bought there about 2 years ago~ same scenario.
They have a lot of cool stuff, but the ONLY unique thing is the Furniture, which unfortunately has the absolute Worst logistics plan ever invented.
I mean you can get cool pens, lomo cameras and art books elsewhere in this city. T Conran is my furniture hero, but this place is poorly executed– 99% of the problem being staff and the old style NY furniture ripoff (mis-​ordered, pay for delivery fee, returns, return delivery fee, dumbass distributor idiots, dispatch woman with 8″ long nails chompin’ gum)
Terrence, Your other stores kick ass. But the bridgemarket store needs an enema.

This is definitely my favourite furniture shop.
Put it this way, my ex decorated our place beautifully. She is a closet genius so knows exactly what looks beautiful and stylish.
However whenever we had a party or guests over instead of mentioning her impeccable decorating skills and eye for details the first thing everyone mentioned was the amazing lampshade I bought from the Conran Shop. I am sure that it was most irksome for her.

Wonderfully designed pieces everywhere but not single helpful salesperson. Buy online, DWR or someplace similar.

Terrance Conran – the man – is a personal design hero of mine.
However, while the US store in NYC has great moments (books and accessories among them) – here it comes, ready? – the service is deplorable.
I move to NYC ready to outfit a 3 bedroom flat (I am lucky and I appreciate my good fortune). We are in a hurry as we moved here on short notice — we go for a little high end (ABC, Design Within Reach, BDDW, etc.) a little low-​end (CB2) and some in-​between, mid-​level stuff — like the Conran store.
One day in early March, we drop $ 5000+ for a bed, lamp, sheets, and a book shelf. Mid-​May was the stated «you’ll have everything date.» In June, we are still waiting for said bookshelf but have everything else.
We call again and again to check on status. Every time we call (wishing they’d reach out to us first – even Pottery Barn does that) we’re told they will call us in a few weeks to give us an update.
They never did call. We called them. Finally, in June, we’re told that it would be in the country in July and that they’ll call and let us know exactly when as soon as they know. Guess what? No call. When I do call, I’m told the shelf is in their storage facility waiting for «the pick up YOU arranged weeks ago.» Wait. I didn’t arrange for pick up. I don’t have a car (I love this about NYC). And, wait. You said you’d call me when it came in!!!
I’m promised it will be delivered within that day.
After two hours, I get a call from our door man — it’s here. The delivery guy is let in. He’s in a blazin’ hurry, sweat dripping from his nose. Poor guy. Four boxes dropped off, and a request for «a quick sign here Ma’am» and he’s out the door.
I can’t wait to open a box…Schrrrreeeeeeech. Shit! It’s not even what I ordered. I call Conran – again – ask for the head of furniture group. Am told defensively «it was the shelf on your invoice».. .uh it’s not what I want, it’s not what what I ordered, nor is it what I paid for… and do you even have the one that I do want?” Yes, I’m told. But you’ll need to pay for delivery return – as you accepted it. WTF!!!
You make me wait 2 months past when you said it would be to me. You don’t even provide the courtesy of updates — I have to chase you. You deliver the wrong item and you ask me to pay for this mistake??? French and European customers might have tolerated this a few years ago when there were so few options. We won’t. Good luck in the US boys.
Service counts here and you’re not the coolest kid on the block anymore so you might want to learn to play nice.

If I am living in New York when I get engaged, this will be the first place I register. The Conran Shop holds a special place in my heart, as my parents are big fans of their products, and my childhood bed — which still looks fabulous after two decades — is from here. Once I moved to New York after college, I fell in love all over again.
The furniture and home décor is unspeakably cool, including many pieces that can’t be found anywhere else in the U.S. The selection of books is well-​curated and always includes at least five tomes that I absolutely must have. I’ve been to a few events and signings here and it’s just a really fun place to get inspired. It’s my original Apartment Therapy.

Oh, how I love thee!
Gorgeous, gorgeous, gorgeous EVERYTHING.
This is THE place to register, folks. It’s pricier than your average Crate and Barrel, but this is the stuff you will love for a lifetime.

Who would have expected Britain’s famed design guru and restaurateur to set up shop in a 22,500 square-​foot space underneath the 59^th Street Bridge? The chic retail emporium — think Crate & Barrel for urban hipsters or IKEA with better quality and much higher prices — is located in Bridgemarket, the long closed-​off space built into the Manhattan-​side base of the East River connector to Queens. You’ll find everything from ultra-​modern sofas, tables, and light fixtures in lightweight materials with lots of sleek contemporary lines, to design classics like Eames chairs and Isamu Noguchi rice-​paper lamps, to the most attractive kitchen accessories you’ve ever seen. The shop also boasts one of the biggest and best restaurants in town, the three-​hundred-​plus seat, cathedral-​like Guastavino’s.